About TIES

The Immigrant Education Society (TIES) is a not-for-profit registered charitable organization that has been actively serving newcomers and low-income Calgarians since 1988. TIES' primary goal is to provide immigrants and economically disadvantaged individuals with a solid foothold in Canada and afford them the opportunities to feel belonging in their new community.

To provide high-quality, innovative language education, economic empowerment support, and holistic services for newcomers and Canadians in need, along with community-based research that benefits the broader community.

‍****At TIES, we offer more than a job. We offer the opportunity to shape inclusive systems, strengthen communities, and contribute to meaningful social change. Our work is grounded in our values of Togetherness in Action, Inclusivity by Design, Empowerment with Purpose, and Strength in Curiosity.

If you are passionate about building inclusive workplaces and contributing to community impact, we invite you to apply to this opportunity.

About the Position

• Position TitleHuman Resources Generalist
• Job Type Full Time - 37.5 hours per week (Monday-Friday)
• Work Location Onsite
• Department Human Resources
• Reports to Human Resources Director

Position Overview

The Human Resources Generalist provides administrative, operational, and facilities support across the employee lifecycle. Reporting to the Human Resources Director, this role works closely with leaders, payroll, and finance to ensure timely, accurate, and compliant HR and site operations. The HR Generalist supports the implementation of HR policies and procedures, maintains employee records and systems, coordinates operations and purchasing activities, and provides routine employee and operational support across all locations. More complex employee relations matters are escalated to the Human Resources Director.

Primary Duties & Responsibilities

Hiring and Onboarding Support

• Collect, review, and validate hiring documentation submitted by leaders and hiring managers
• Prepare, process, and maintain all hiring-related documentation in accordance with organizational policies
• Coordinate and facilitate communication with internal and external stakeholders throughout the hiring process
• Draft, prepare, and issue employment contracts in compliance with approved policies and applicable legislation
• Manage end-to-end onboarding processes for new hires
• Follow up with new hires to obtain outstanding documentation and ensure timely completion
• Support hiring managers by completing hiring-related tasks as requested
• Post job opportunities in the HRIS and other approved recruitment platforms

HR Records, Systems, and Policy Support

• Onboard new hires in the HRIS, including work schedules and time-off balances
• Maintain accurate and up-to-date employee records in the HRIS, ensuring all changes are processed within established deadlines
• Manage the up-to-date personnel files and ensure confidentiality
• Coordinate and communicate employee changes related to payroll and other parties in accordance with internal deadlines
• Calculate, review, update, and manage employee time-off balances
• Support the implementation, maintenance, and regular updating of HR policies, procedures, templates, and standard forms
• Continuous improvement in HR processes, workflows, documentation and procedural manuals
• Track Employee Handbook acknowledgements and monitor policy compliance
• Troubleshoot HRIS registration issues and coordinate resolutions with employees and HR service providers
• Prepare and process employment-related letters and parking authorization forms
• Communicate effectively with internal and external stakeholders on HR-related matters, as required

Compliance, Safety, and Employee Support

• Ensures employee documentation and records meet legislative and organizational requirements, including privacy obligations, work eligibility, and record retention standards.
• Tracks legislative changes and provides administrative support for workplace safety and WCB documentation and claims follow up.
• Maintains accurate HR records and prepares HR data and reports related to staffing, turnover, time off, and compliance to support audits, reporting, and continuous improvement.
• Responds to routine employee inquiries and provides administrative support for employee relations matters under the direction of the HR Director.
• Supports purchasing, and site operations, including expense and voucher approvals, supply procurement, event logistics, contractor coordination, and administrative purchasing to ensure smooth and compliant operations across all locations.
• Coordinates staff events and engagement activities as assigned.

Payroll and Benefit Support

• Coordinate the review of employee timecards, communicate with Time & Attendance supervisors, and process required corrections within strict payroll deadlines if required
• Coordinate the review and calculation of statutory and holiday eligibility, as required
• Coordinate benefits onboarding and offboarding in collaboration with Payroll department
• Support final pay calculations, including time-off balances, vacation payouts, pay in lieu, and severance pay
• Coordinate offboarding steps with leaders and internal stakeholders to ensure timely and accurate payroll and benefits processing

This job posting reflects the general duties of the role but is not intended to be a detailed description of all duties. The HR Generalist may be asked to perform other duties as required or assigned.

Core Competencies

• Communication & Collaboration
• Inclusivity & Cultural Responsiveness
• Adaptability & Resilience
• Instructional & Service Excellence
• Continuous Learning & Growth Mindset
• Leadership & Accountability

Requirements / Qualifications

• Diploma or degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience

• Minimum two years of experience in a similar HR role

• Experience using ADP or a similar HRIS system

• Experience coordinating with payroll and supporting policy implementation

• Working knowledge of Alberta Employment Standards and Human Rights legislation

• Experience in a non-profit or multi-site organization is an asset

• CPHR designation or progress toward certification is an asset

• Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and Teams

• Strong analytical problem-solver and self-starter with a creative, innovative mindset and a demonstrated strong work ethic

What We Offer

Your wellbeing matters here. TIES offers a comprehensive total rewards program that supports your health, balance, and professional growth, including:

• Competitive salary and a focus on health and wellbeing, including access to employer paid extended health benefits, dental benefits, generous health spending account and employer matched RRSP contributions
• Commitment to your mental wellbeing with free and confidential support through the Employee & Family Assistance Programs
• Work life balance, including paid vacation, personal days, and paid statutory holidays
• Supportive work environment, staff celebrations with training and development opportunities

TIES is proud to be an equal opportunity employer; we welcome and encourage applicants from diverse backgrounds and experiences. If you are passionate about our mission and can contribute to our team, we encourage you to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, gender, gender identity or expression, family status, marital status, sexual orientation, place of origin, source of income, mental and physical disability, age or veteran status.

Join Our Team

If you are passionate about building inclusive workplaces and strengthening communities, we invite you to apply.

The successful candidate must complete a Police Information Check with Vulnerable Sector Search and a Child Intervention Record Check.

Applications will be accepted until a suitable candidate is found.

TIES is committed to providing reasonable accommodation throughout the recruitment process. To request accommodation, please contact us.