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Gift Shop Attendant Volunteer

Volunteer Successabout 9 hours ago
Mississauga, Ontario
Mid Level
volunteer

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On-Site

Ongoing Opportunity

Posted

2025-09-23

Gift Shop Attendant Volunteer

Partners Community Health

5 Openings

Summary Gift Shop Volunteers not only help raise funds for resident programs through sales, but also serve as a warm and familiar point of social contact for residents.

Description What you’ll be doing

Gift Shop Attendant Volunteer Partners Community Health (PCH) is a not-for-profit, charitable organization focused on bringing healthcare services together around the needs of people living in Mississauga and West Toronto. PCH manages Wellbrook Place, two state-of-the-art Long Term Care homes (Wellbrook Place East and Wellbrook Place West) and Seniors’ Hub at 2180 Speakman Drive in Mississauga. The homes have a combined 632 beds and are a part of PCH’s larger strategy that introduces innovative and inclusive programs and services and new models of care delivery.

Purpose: To provide friendly, reliable service and support the daily operations of the on-site gift shop. Gift Shop Volunteers not only help raise funds for resident programs but also serve as a warm and familiar point of social contact for residents. Through conversation and interaction, volunteers help create a welcoming, inclusive space that supports resident wellbeing and a sense of community.

Available Shifts: 10:00am to 1:00pm

1pm to 4:00pm

Commitment: Volunteers are asked to commit to a minimum of 80 hours of service, ideally served through consistent weekly shifts. We value long-term relationships and encourage volunteers to pace their service over several months, rather than completing hours in a short period. This helps build trust with residents and contributes to a more meaningful and rewarding experience for everyone involved.

Responsibilities:

  • Greet and assist customers – including residents, family members, staff and visitors – in a warm and respectful manner;
  • Offer friendly conversation to residents who visit the shop, recognizing that for many, this is a meaningful social experience;
  • Operate cash register and point-of-sale system (training provided);
  • Restock merchandise and maintain clean, attractive displays;
  • Monitor inventory levels and report supply needs;
  • Open and close shop as scheduled;
  • Promote positive and inclusive environment for customers of all abilities;
  • Adhere to safety, infection prevention and cash handling protocols.

Qualifications:

  • Must be 18+ years old;
  • Friendly, patient and socially engaging personality;
  • Comfort and interest in conversing with older adults, including those living with dementia;
  • Reliable, punctual and able to follow procedures independently;
  • Basic math skills and willingness to use point-of-sale system (training provided);
  • Respect for confidentiality, safety and organizational policies.

Training Requirements: Preboarding (online learning)

In-person Volunteer Orientation session

Three training shifts under the supervision of experienced staff or volunteers

Ongoing guidance and support from Volunteer Coordinator

Accountability: This role reports to the Volunteer Coordinator.

Benefits:

  • Build meaningful relationships with residents through social interaction
  • Play a vital role in enhancing resident quality of life
  • Gain retail and customer service
  • Join a friendly and supportive team
  • Receive recognition and appreciation for your contributions

Requirements Whether you meet these requirements or not, we encourage you to share your interest in us. You may still be a fit for a different opportunity with our organization.

Completed profile on VolunteerSuccess.com

Willing to undergo a background or police records check

Willing to complete medical forms

Comfortable commuting to opportunity location

Additional Requirements When

ASAP

Where

On-site Address 2180 Speakman Dr

Mississauga , Ontario L5K 0B1

Causes

Healthcare, Medical, & WellnessSeniors

Skills & Experience Customer ServiceRetail / Merchandising SkillsVisiting / Accompanying

Type of Volunteer

Individual

Type of Activity

On-site

Good for Ages

Adult (Ages 18-54)Older Adult (Ages 55+)

Languages

English

Less Details

Partners Community Health

partnerscommunityhealth.ca/

9053692442

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Minimum Age Requirement

Adult (Age 18-54)

About Volunteer Success

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