Women's College Hospital (WCH) is an academic, ambulatory care hospital in Ontario with a focus on health for women, health equity and health system solutions. If you're ready to be part of a team that is revolutionizing the future of healthcare, then you will want to join an institution where the possibilities for innovation, new discovery and system thinking are limitless. Women's College Hospital is committed to equity, quality and patient safety as key professional values and essential components of daily practice.

Healthcare Revolutionized 2030 is our roadmap to the future. Our strategy is built on the pledge that the founders of our hospital made 140 years ago and reaffirms our commitment to providing equitable, accessible, best-in-class healthcare for everyone – meeting people where they are on their healthcare journey and partnering with them to reach their goals of living their healthiest lives possible. The stage has been set for Women’s to accelerate our priorities and capture the momentum to catapult our system forward to revolutionize healthcare for everyone.

Applicants must reside and be legally eligible to work in Ontario. This is a Temporary Full-Time Opportunity

Type: Replacement

Duration: Up to 12 months

Operational Leadership Summary of Qualifications, but not limited to:

• Leads and direct day to day operations to ensure the efficient operation of the Pathology Lab and lobby lab/core lab if required
• Prepares work schedules according to hospital policies
• Checks the attendance and punctuality, report absenteeism, lateness and other irregularities to the lab manager
• Re-allocates staff as necessitated by absenteeism to ensure that all shifts operate smoothly
• Problem solving - interdepartmental, in house, referral laboratories and acts as a liaison between the clinics and the laboratory
• Compiles both daily and monthly statistics and monthly reports
• Reviews quality assurance records to monitor staff compliance
• Maintaining Accreditation Canada Diagnostics requirements compliance
• Assists Laboratory Manager to write /revise procedures and protocols
• Observes and understanding WCH and departmental policies and procedures, adhering to WCH and departmental mission and vision statements while maintaining patient confidentiality;
• Provides collection requirements or other guidance to laboratory and clinical staff when requested
• Prepares payroll

Education And Safety

• Trains new and current staff in the pathology lab, lobby lab and core lab for initial or refresher training
• Monitors Medical Laboratory Assistant compliance of the technical procedures and assists Laboratory Manager in competency assessments
• Monitors and addresses occupational health and safety concerns for the area. Attend hospital safety meetings as instructed
• Has knowledge of Hospital Information System and other applicable software programs
• Trains staff on the Hospital Information System
• Assists in the planning and mapping of test codes in the Hospital Information System
• Periodically monitor and test staff knowledge of fire, evacuation and technical procedures
• Maintains and updates procedure manual in the pathology lab ,lobby lab and core lab
• Coordinates with research studies

Procurements And Technical Functions

• Orders and maintains stock, supplies and equipment maintenance
• Inventory control including assessment, receiving, storage and supply management
• Performs phlebotomy, ECG and other technician duties
• Collects, label, package and process specimen
• Updates patient information, document all patient records and verify patient demographics
• Provides customer service to patients, staff and other healthcare workers

Qualifications

• Completed post-secondary program at an officially recognized community college or technical institution related to Medical Laboratory Assistant Program; additional related post-secondary education preferred
• MLPAO and/or CSMLS certification required
• 3 years’ experience as a Medical Laboratory Assistant is required; in hospital environment and pathology lab preferred
• Knowledge of Transportation of Dangerous Goods required
• Thorough knowledge of the theory and practices of all laboratory’s procedures,
• Experience with staff scheduling and task assignments an asset
• Customer service orientation and interest in innovation for patient care required skill set
• Excellent communication skills and the ability to deescalate and provide a positive patient experience
• A commitment to providing the highest level of empathy and customer service to diverse and vulnerable/marginalized populations and support for the hospital’s equity and diversity
• Professional behavior and communication that meets the standards of the professional regulatory college or association, as applicable, and the standards of Women’s College Hospital
• This position plays a critical role in acting as an advocate for safety and will demonstrate principles, practices and processes that will optimize a safe environment for all
• Good work and attendance required
• Demonstrated WCH vision mission and values

Why Choose Us?

• Be part of a dedicated team committed to excellence.
• Shape the future of healthcare in a supportive environment.
• Enjoy competitive benefits and an excellent defined benefit pension plan (HOOPP).

Women's College Hospital is a fully affiliated teaching hospital of the University of Toronto and is committed to fairness and equity in employment and our recruitment and selection practices. We encourage applications from Indigenous peoples, people with disabilities, members of sexual minority groups, members of racialized groups, women and any others who may contribute to the further diversification of our Hospital community. Accommodation will be provided in all parts of the hiring process as required under our Access for People with Disabilities policy. Applicants need to make their requirements known in advance.