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Service Coordinator

Fraserway RV7 days ago
Bedford, NS
CA$18 - CA$19/hourly
Mid Level
full_time

Top Benefits

Competitive wages
Free Employee Assistance Program
Employee Bursary Program

About the role

Join Canada’s #1 RV Dealer as a Service Coordinator and Grow Your Career with Fraserway RV!

Are you a motivated, enthusiastic team player looking for a rewarding career in the RV industry? Fraserway RV, Canada’s largest vertically integrated RV company, is seeking a Service Coordinator to join our Bedford, NS dealership.

As a key member of our service team, you’ll help ensure smooth operations, support our Service Manager and Service Advisors, and deliver outstanding customer experiences. This is a full-time, regular position with opportunities for growth and advancement in a fast-paced, customer-focused environment.

The ideal candidate embodies our core values: Humble (team-focused), Hungry (driven for success), and Smart (good judgment and strong people skills). If you thrive in a collaborative environment and want to grow with Canada’s RV industry leader, we want to hear from you!

Job Responsibilities include but are not limited to:

  • Adhere to the company’s Mission, Vision & Values
  • Support the Service Writer by scheduling and confirming customer service appointments.
  • Assist in creating and maintaining work orders.
  • Support customer follow-ups regarding service updates and completion.
  • Assist in coordinating shop activities, including PDI scheduling and operational logistics.
  • Maintain an organized service counter and assist with administrative workflows.
  • Provide general support to the Service Manager and Service Writer in daily operations.
  • Assist with warranty documentation under guidance of the Service Manager.
  • Support the service department by performing additional duties as assigned.

Job Requirements

  • High school diploma or equivalent
  • Valid driver’s license
  • Basic knowledge of service department workflow is an asset
  • Strong attention to detail and organizational skills
  • Ability to work independently and as part of a team
  • Excellent communication skills
  • Successful completion of a criminal background check, as required for the role
  • Hourly Rate: $18–$19, based on relevant RV service industry experience.

In addition to becoming part of an exceptional team, we also offer:

  • Competitive wages
  • An Employee Assistance Program at no cost to an employee
  • Employee Bursary Program
  • RV Rental Discounts, sales, and parts for staff
  • Company Matching World Vision Child sponsorship program

Your enthusiasm is infectious. You challenge the status quo. You go the extra mile to exceed customers’ expectations. You get things done the right way. You represent our brand with passion and pride. You are a team player. If that describes you, then our Company is the right fit for you and we want to hear from you!

We thank all candidates for applying; however, only those selected for an interview will be contacted.

About Fraserway RV

Travel Arrangements
201-500

Fraserway RV is Canada’s only national RV dealer with 13 locations from Vancouver to Halifax. Our full service dealership, including sales, parts, service and rentals, allows us to serve our customers wherever they are on their journey. Our family owned company has been actively involved in its respective communities since 1969.

We have grown because of our employees and their commitment to our values and to our customers. With dealerships from coast to coast, we have the ability to offer long lasting careers through transfers and promotions, and we always consider current employees when opportunities arise. We offer training and development resources so that you can grow your career with us and we are committed to being a company that our customers love to work with and where nearly 750 employees love to work.

Check out our careers page at www.fraserway.com/about-fraserway-rv/careers