Job #:

10584

Division:

Facilities Management

Affiliation:

Union: CUPE 79

Vacancy Type:

Full-time Temporary

Grade:

8

Contract Length:

6 Months

Salary/Hourly Range:

$49.50 - 54.26

Work Details (Days/hours):

Monday - Friday 35 hrs per week

Hiring range/wage:

$49.50

Existing/New Job:

Existing

Vacancy Status:

Existing Vacancy

of Vacancies:

1

Posted Date:

5/12/26

Deadline to Apply:

5/26/26

Hybrid Eligible:

Yes

What we offer

In addition to competitive wages and a rewarding career where you can truly make a difference, we offer a comprehensive package that meets the various needs of our diverse employees, including:

• Ability to participate in inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities;
• Three Weeks paid annual vacation days, increasing with years of service;
• Four (4) paid personal days;
• Defined benefit pension plan with OMERS, includes 100-per-cent employer matching;
• Health and dental benefits;
• Employee and family assistance program;
• Maternity and parental leave top up (93% of base salary);
• Training and development programs including tuition reimbursement of $1500 per calendar year;
• Fitness membership discount;

This job offers the opportunity to work from home as part of a hybrid work arrangement. This arrangement will allow you to work some days at a TCHC work location and the rest of the time from home. The amount of time required to work at a TCHC work location is flexible, while considering operational and service delivery requirements.

Make a difference

The Program Supervisor administers, coordinates, designs and delivers construction and maintenance service/solutions in the effective delivery of Demand Service requests, planned maintenance, and preventative maintenance and construction programs in a multi-disciplinary environment. This role is also responsible to ensure the undisrupted workflow and to engage in discussion and persuasive debate to ensure program & project success.

What you’ll do

Planning and Delivery

• Coordinates all aspects of service delivery in compliance with regulatory and legislative requirement and TCHC policies, including identification of project scope, budgets, payments, timeframes and milestones.
• Provides recommendations in assessing operating systems by replacing/extending life cycle and/or reducing/mitigating potential damages in life cycle of building components.
• Prepares regular equipment/service audits.
• Supervises multi-disciplinary vendors’ pool, including performance evaluations, site inspection, service procurement and delivery strategies from concept to completion, including project close-out (final inspections, rectification of outstanding concerns and deficiencies, close-out documents).
• Plans, coordinates, implements and inspects planned, preventative and emergency maintenance and construction programs. - Coordinates with various departments within TCHC to successfully implement assignments.
• Maintains quality assurance standards.
• Prepares, evaluates and executes service proposals (e.g. RFP, quote, contract review, etc.) of construction, preventative, and demand service requests on an on-call 24/7 basis.
• Recommends, implements and evaluates corporate vendor management policies and procedures.
• Establishes client communication protocols, financial reporting mechanisms, progress updates, scheduling and work activities to meet/exceed contract obligations.
• Manages ongoing project communication to all parties including construction progress meetings and presentations to stakeholders.
• Participates in Health and Safety compliance, workplace accident and injury investigations and reporting.

Financial Accountability

• Prepares and/or reviews project budgets including profit projections, tracking, adjusting and reporting on profits and costs anomalies, and reconciling costs for quarter/year-end.
• Provides and recommends approaches on program/project budgets to Program Manager or designate.
• Tracks, manages and forecasts project and program budgets.

Reporting, Performance Metrics and Administration

• Mitigates risks to client’s assets through establishment of proven service standards
• Reports on financial and service performance indicators.
• Responds to emails, telephone calls and requests from Operation site staff, various Facilities Management (FM) staff, management members, in house trades, design and engineering staff, and other corporate stakeholders
• Prepares and reports on financial, service performance indicators and other metrics.

What you’ll need

• Completion of a College Diploma in a related technical field, or Trade Certification, or extensive and equivalent work experience
• Minimum of 3-5 years’ proven job-related experience
• Experience in developing and monitoring budget plans
• Strong communication skills and the ability to influence, analyze and evaluate complex problems providing solutions and recommended alternatives.
• Ability to work on small to large scale projects and multiple projects within a program-based environment.
• Sound working knowledge of Occupational Health and Safety Act, Residential Tenancies Act, Ontario Building Code, Gas Code, Fire Code, local By-Laws and other related legislation
• Extensive technical and legislative knowledge and experience in contract administration and tender preparation
• Full G Driver’s License and access to a vehicle

What’s next

Once you apply, we’ll review your resume and contact you if your skills and experience match the qualifications for the role. If you are selected to move forward, the process will include one or more interviews and/or assessments and reference checks.

Candidates for unionized positions must score a minimum of 70% to pass any interview or assessment and be considered for the next stage of the recruitment process. Successful candidates will be determined based on score and where applicable, union seniority. Not all candidates who score 70% or higher will automatically proceed to the next stage of the recruitment process as this will be dependent on the number of candidates and number of available roles.

INDS