Status

Temporary Full-Time

Temporary - Approximate length of assignment, in months

12

Type of Position

a Replacement

Start Date

Immediate

Salary

Annually

Salary Grade

$96,924.00 - $109,829.00

Department

York Region -> Corporate Services -> Digital & Customer Experience

Location

Hybrid work opportunities may apply - CA
Inform. Technology Serv - 17150 Yonge Street - Newmarket, ON L3Y 8V3 CA (Primary)

Job Description (E)

WHAT WE OFFER

Consistently named one of Canada’s Best Employers by Forbes, we offer a collaborative, progressive workplace that takes pride in our organizational culture and is committed to living “The 13+ Factors of Psychological Health and Safety” in the Workplace – aligned with our vision to create strong, caring and safe communities both within and outside our walls.

• Defined Benefit Pension Program - With the Ontario Municipality Employees Retirement System (OMERS) defined benefit pension plan, you can confidently retire knowing that you will have income for life. Eligibility from date of hire as a full-time employee and includes employer-matched contributions.

• Employer of Choice - Recognized as the highest-ranking government employer in Canada and fourth overall among 300 organizations.

• Benefits and Wellness - Employees and their loved ones have access to an employee health care spending account, access to a 24/7 Employee and Family Assistance Program and corporate discounts and purchase plans for day-to-day products and services. Casual employees are eligible to receive payment in lieu of benefits and/or vacation.

• Inclusive and Diverse Workforce - We’re committed to fostering an environment that celebrates all dimensions of diversity and ensures everyone can develop to their full potential, participate freely in society and live with respect, dignity and freedom from discrimination. Our robust Inclusion, Diversity, Equity and Accessibility program continues to grow, and has been recognized by the United Nations and many other organizations for our leadership.

ABOUT THE ROLE

We have an exciting opportunity to join passionate multi-disciplinary award-winning team to make a difference. We are digitally transforming the core urban development review process by building and enhancing a solution called York Trax to ensure York Region continues to provide critical services to a rapidly growing population.

We are customer focused team that values collaboration, innovation and continuous improvement. Team members are empowered to shape the design and delivery of functional requirements, working in fast-faced, iterative cycles using the tools and techniques best suited to solving complex challenges.

We are looking for Business Analyst with strong skills in requirements management – gathering, fine tuning, testing and documentation. You are a curious, motivated, professional and communicative professional who thrives on translating business needs into actionable technical solutions.

WHAT YOU WILL BE DOING

• You will describe, define and help design new business needs, both at a planned and ad-hoc basis, to digitize and transform processes

• You will support timely enhancements to York Trax through requirements documentation and analysis (using various techniques including wireframes and prototypes), and their delivery through testing and implementation

• You will bring your project and change management knowledge to the support communications and training to the user community

• You will work independently and in small cross-functional teams, and may lead or contribute to various elements of York Trax

WHO WE ARE LOOKING FOR

You have a college diploma in Computer Science, Information Technology or related discipline, plus three (3) years of pertinent experience. You have demonstrated experience in helping business staff articulate their technology needs in varying business sectors and have successfully implemented process digitization and projects leveraging your fundamental knowledge of data modeling and technical architecture. You can communicate well – spoken and written – and use communication tools effectively.

You understand ideation, planning and including disciplined agile and grasp current technology trends. Ideally, you have subject matter knowledge in on or more areas: planning, finance, Health or Transportation. Any accreditation, such as Certificate in Business Analysis, or Agile Analysis Certification is noteworthy but not required.

Council Approval Date

Scheduled Weekly Hours

Scheduled Shifts

Operational Hours

Close Date

October 1, 2025

of Hires Needed

1

Union

Non Union Staff

.

Please apply online by 5:00PM EST of the closing date indicated above.

All employment opportunities are recorded on a 24-Hour Career Line and may be accessed by calling 1-877-464-9675 ext. 75508. We thank all candidates for their interest; however, only those selected for an interview will be contacted. Please be advised, York Region uses email as the primary means of communication with candidates and does not use AI technology in any part of the recruitment process. Please ensure your email address is up to date, checked frequently (including your spam folder), and accepts messages from unknown users.

York Region is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. We respect, encourage and celebrate our diversity, aiming to build a qualified workforce that reflects the population we serve. Should you require an accommodation under the Human Rights Code during the recruitment and selection process, including accessible formats and communication supports, please email careers@york.ca or call 1-877-464-9675 extension 75506. Accommodations for applicants with disabilities are available upon request during recruitment processes and throughout employment.