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Trolley Driver/Guide

Kingston, Ontario
CA$19 - CA$23/hour
Mid Level
part_time

About the role

Job Board / Trolley Driver/Guide

Trolley Driver/Guide

Kingston, Ontario, Canada .

part-time . January 2, 2025

Description While we're not currently hiring, we're looking ahead to the 2026 season. We welcome early applications and will review them for potential opportunities in the Spring. As a Trolley Driver/Guide at Kingston Trolley Tours you are an ambassador of Kingston and will assist guests in learning more about our city, by narrating the trolley tour, and safely driving one of Kingston's iconic red trolleys. This role requires safely driving trolleys and other vehicles while engaging with guests/delivering tour audio via a headset microphone. Work part-time on a flexible schedule, or provide full availability to achieve full-time hours during Kingston's busy summer tourism season.

Trolley Driver/Guides are also responsible for vehicle inspections, record-keeping and reporting, and must work both independently and as part of a team. You will also deliver step-on guiding services for motor coach companies, providing both commentary to guests and direction to drivers when required.

At Kingston Destination Group we’re hiring candidates interested in joining a fast-paced, service-focused team in one of Ontario’s most unique and rewarding work environments. Discover why Kingston attract visitors from around the world, and be a part of the inspiring hospitality experience we create for our guests. Candidates with existing B, C, D or AZ licenses are encouraged to apply. A training path is also available for candidates with a "G" class license and clean driving record.

Qualifications

  • Positive attitude and approach.
  • Ability to work in a fast-paced, guest-focused environment.
  • Strong verbal communication skills in English.
  • Proficiency in other languages is an asset, especially French.
  • Current “G” license with a clean record required.
  • Current “C” class license or higher is an asset, but training is available for otherwise qualified candidates who want to acquire this license.

Responsibilities

  • Safely and courteously operate company vehicles.
  • Drive safely in a variety of weather conditions, including rain and snow.
  • Interact with guests during and between tours, including chatting with passengers during boarding, and welcoming new passengers at each stop.
  • Supplement pre-recorded tours with additional information delivered via a headset microphone while driving.
  • Learn and continually improve skills as a storyteller: conveying rich, engaging stories.
  • Learn and convey detailed and accurate information about Kingston, including the city’s history, attractions and current events. Work constantly to enhance this expertise.
  • Make effective use electronic communications and audio equipment, including pax on/off reporting and other computerized equipment.
  • Interact with guests from all over the world, anticipating their needs and ensuring they have the best experience possible in our destination.

About Kingston Destination Group Kingston Destination Group is committed to hospitality excellence as the portal to inspire visitor experience in the Kingston 1000 Islands destination. We create, sell and operate cruises, tours and experiences through our experiential brands, including Kingston 1000 Islands Cruises, Kingston Trolley Tours, Waterfront Gifts & Apparel, Kingston Walks, and K-Pass.

Kingston Trolley Tours operates Hop on Hop off Trolley Tours, City Tours and a Ghost & Mystery Tour. Our knowledgeable tour guides provide an outstanding hospitality and storytelling experience while showcasing Kingston’s top historic sites.

Compensation $19.15 - $23.15 per hour

Know someone who would be a perfect fit? Let them know!

About Kingston Destination Group

Hospitality
11-50

Kingston Destination Group is dedicated to hospitality excellence as the portal to inspired visitor experiences in the Kingston 1000 Islands Destination. Our brands include Kingston 1000 Islands Cruises, Kingston Trolley Tours, K-Pass, Waterfront Gifts & Apparel, Wheelhouse Culinary, K-Pass, and Redline Kingston Shuttle.

At Kingston 1000 Island Cruises & Trolleys our theme is Food, Fun and Entertainment: We are committed to fine food services, interactive entertainment and first rate service. To our cruise guests we offer daily sightseeing cruises, private charters and a complete dining experience. Our boarding pier is located downtown Kingston, surrounded by unique historic limestone buildings, lively outdoor cafes and pubs, outdoor farmers market and a picturesque Confederation Park.

Kingston Trolley Tours offer tours of historic Kingston, Ontario, aboard a fleet of three comfortable thirty-two passenger trolleys. It's the ideal way to enjoy Kingston's history and attractions. Our GPS-triggered narration system compliments your experienced tour guide: together they provide an informative, engaging overview of Kingston's more than three hundred years of history.

The Trolley route covers all of Kingston's historic old town and shopping district, as far east as Fort Henry and as far west as the Kingston Penitentiary. In the summer season the Trolley makes nine stops at our most popular visitor destinations, including Fort Henry, the Penitentiary Museum, and Queen's University; you can hop off at any stop, stay for as long as you like, and then hop back on and continue your tour.