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3 Step Recruitment Inc. logo

Director of Operations

Oakville, Ontario, Canada
Senior Level
Full-Time

Top Benefits

Annual performance bonus

About the role

Build Something That Scales

Salary Range: $120,000 - $150,000 CAD per annum plus annual performance bonus

Some operations leaders keep the machine running.

Others redesign the machine so it runs better every day.

We're looking for the second kind.

Our client is a fast-growing Canadian e-commerce company serving customers across North America with innovative home improvement products. As the business continues to grow, we're investing in the people and systems that will drive the next stage of expansion.

This isn't a role where you'll inherit perfectly polished processes.

It's a role where you'll build them.

You'll lead our fulfillment and supply chain operations, improve warehouse performance, strengthen inventory accuracy, optimize logistics, and help drive one of the company's most important initiatives, a new ERP implementation.

If you're energized by solving operational problems, building systems that scale, and leading teams through growth, we'd love to meet you.

What You'll Own

Leadership of our Canadian fulfillment operation

Multi-site inventory management across Canada, Texas, and Amazon FBA Freight, logistics, and cross-border distribution Warehouse KPIs and operational excellence SOP development and process standardization ERP implementation and operational systems Continuous improvement projects that make a measurable impact

We're Looking For Someone Who...

Builds systems instead of relying on workarounds

Leads with data, not assumptions Enjoys spending time on the warehouse floor as much as in strategy meetings Has successfully led operational change in a growing business Has been through an ERP, WMS, or major systems implementation Thrives in fast-moving environments where every improvement matters

What Success Looks Like

One year from now, you'll have helped create a stronger, more scalable operation.

Processes will be documented.

Inventory accuracy will improve.

Warehouse performance will be measurable.

Teams will have clear direction.

Our ERP implementation will be well underway—and you'll have played a major role in making it successful.

If you're looking for a position where your work will genuinely shape the future of a growing company, not just maintain the status quo, we'd like to talk.

Disclosure

This posting represents an active and genuine vacancy with one of 3 Step Recruitment’s clients and is not for speculative or pipeline recruitment.

3 Step Recruitment and/or our Clients may use, from time to time, AI-assisted tools to support the screening and evaluation of applications; however, these tools are not intended to replace human judgement or decision-making in the hiring process.

About 3 Step Recruitment Inc.

Staffing and Recruiting

With over 15 years of industry experience, 3 Step Recruitment is a trusted network of dedicated consultants with a proven track record of finding top-tier professionals for our clients. We’ve successfully partnered with start-ups and Fortune 500 companies across various industries, delivering results that align talent with opportunity.

Our approach is rooted in staying ahead of ever-changing market trends and building strong relationships with both clients and candidates. We work closely with you to ensure that we not only understand your needs but also provide guidance to ensure a seamless match between highly skilled candidates and the most suitable opportunities.

At 3 Step Recruitment, we leverage today’s cutting-edge online platforms to find exceptional talent. But we don’t just wait for resumes – we actively network, headhunt, and seek out candidates who align with your business needs.

We believe in quality over quantity. Our three-step process ensures a thorough evaluation of your requirements, leading to successful placements that add real value to your organization.

What We Offer:

  • Direct Hires
  • Contract Placements

Your job openings won’t just be posted online and forgotten. We actively seek out and network with dedicated, hardworking professionals who fit your needs. With competitive pricing and a focus on efficiency, we’re here to provide high-quality, cost-effective recruitment solutions.

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