Job Summary And Requirements This is to fill one full-time position working 75 hours biweekly. Additional Positions May Be Filled Using This Competition. The Department of Justice is working to ensure Yukon remains a safe, secure, and healthy place to live and work. We build strong and healthy relationships with others to support good governance and to foster safe communities with opportunities for healing. The Department of Justice provides supportive and dynamic work environments comprised of teams of professionals who are committed to making a difference in the lives of Yukoners.

The Principles That Guide Are Reconciliation with Yukon First Nations : Together as DOJ representatives we commit to embracing the spirit of the Final Report of the Truth and Reconciliation Commission of Canada entitled Honouring the Truth, Reconciling the Future , by conducting ourselves in our day-to-day business in a manner that embodies the purpose of reconciliation with our First Nations members in the Yukon. We recognize the importance of employee education on First Nations history and the encouragement of innovative thinking by all DOJ personnel on our ability to effect meaningful change towards true reconciliation.

Working as a Team : As DOJ employees we value working together as a team within branches and within the department as a whole, while respecting our respective roles in the administration of justice, to work as one entity to meet our collective objective to serve the public. We are mindful of the impact of our actions on the people around us both in proximity and in the larger department and strive to ensure that we maintain the best interests of the department in our approach to our work.

Identify and Meet our Clients' Needs : DOJ personnel have a wide variety of responsibilities and an equally diverse clientele, internal and external to government, and we are committed to ensuring that they know we work for them and that we treat them with empathy, inclusion, integrity, respect and professionalism.

Initiative and Innovation: Management will encourage DOJ staff at all levels to think innovatively and to take initiative that will improve the work we do and services that we provide to allow for positive change and creativity in the workplace. Management will encourage DOJ personnel to reconsider our approach to the services we provide and adapt to the changing environment.

Communications : We are committed to improving the way we communicate internally with one another and externally to the public in order to better perform as a DOJ Team, share information and ideas with each other, dispel negative myths about the department and to ensure that the public has an appreciation for the excellent work we do.

The Opportunity Reporting to the Public Guardian and Trustee for Yukon, the Client Administration Officer (CAO) acts independently in accordance with established practices and procedures to manage a complex caseload of clients under several different statutes. The CAO makes complex decisions regarding clients' personal, health, legal and financial affairs, including assets and liabilities and exercises good judgment and initiative. The CAO is responsible for protecting and administering estates of deceased persons and missing persons who were residents in the Yukon; financial, personal, health and legal affairs of incapable adults who are residents in the Yukon and provides legal representation and trust service for minors. This position is required to conduct work within both an office setting, personal residences and care facilities.

• For more information about the position, please contact Kyla.Gifford, Public Guardian & Trustee, at (867) 667-3246 or kyla.gifford@yukon.ca
• For more information the recruitment process, please contact Ilze Pretorius, Human Resource Consultant at (867) 332-5209 or Ilze.Pretorius@yukon.ca

If you need technical support submitting your application, please contact: (867) 667-9453 or E-Recruitment.clientsupport@yukon.ca .

Please do not email resumes to any of the above addresses; resumes will only be accepted through the e-recruitment application system.

Essential Qualifications Please submit your resume clearly demonstrating how you meet the following qualifications. Please note selection for further consideration will be based solely on the information provided in your resume.

• Successful completion of a recognized and accredited post-secondary education program in social work, health care, financial management, legal services or related fields
• Demonstrated experience providing case management, care coordination or similar care/services to a broad range of clients
• Experience interpreting and applying legislation, policies and procedures relevant to client care, asset management, or estate matters
• Experience working with vulnerable populations
• Experience in legal or financial professional environments is an asset
• Experience conducting personal or financial investigations is an asset

Candidates who have education, training and/or considerable experience equivalent to the essential qualifications listed above will be equally considered.

Desired Knowledge, Skills & Suitability Candidates should have and may be assessed on:

• Demonstrated experience with critical thinking, informed decision making, problem-solving and managing risks;
• Excellent communication skills, both oral and written;
• Excellent interpersonal skills that demonstrate a commitment to providing outstanding client service and foster collaborative relationships with clients, community partners and the public;
• Ability to maintain confidentiality and professionalism during emotional and high-stress situations;
• Exceptional organizational skills, self-motivated and demonstrates initiative, detail oriented, ability to meet deadlines;
• Excellent time management skills, able to work independently and within a team environment, able to manage shifting priorities and receive direction from multiple sources;
• Knowledge of culture, traditions, and social history of Yukon First Nations.
• Computer skills and working-knowledge of Microsoft Office programs.

Additional Information Conditions of Employment:

• Have and maintain valid Class 5 Yukon driver’s licence and a clear Vulnerable Sector RCMP Security Clearance.

Job Requirements Required to lift up to 50 lbs. as needed, Travel throughout the Yukon

Work in adverse conditions that may involve, but are not limited to: working in confined spaces; exposure to smoke, pets/pet dander, mold, dust, latex products, flowers, plants and other irritants, bodily fluids, other noxious odors and/or environments; working during inclement weather; exposure to verbally abusive or impaired people; exposure to people in various degrees of emotional distress.

Eligibility List

12 months