Description & Requirements

Who We Are:

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that, ...

Job Summary:

The Educator role is the foundation of our success as an organization. Educators are experts in creating world‑class customer service, or guest experience, in our retail stores. They are responsible for engaging and connecting with our guests, sharing top‑quality product education, and speaking authentically about our community and culture.

Key Responsibilities of the Job

Guest (i.e., Customer) Experience

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end‑to‑end guest experience by conducting accurate and timely guest transactions and executing market‑relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.

Key Skills & Core Values You Bring

• Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
• Integrity/Honesty: Behaves in an honest, fair, and ethical manner
• Guest Experience: Enjoys working and connecting with, understanding, and helping guests
• Personal Responsibility: Accepts responsibility/accountability for actions; is dependable
• Self‑Awareness: Is aware of how words or actions may be perceived by or affect others
• Collaboration and Teamwork: Works productively with others to achieve goals; seeks diverse perspectives
• Enthusiasm: Is enthusiastic about one’s own work; looks for ways to make work fun and engaging

Job Requirements

Eligibility

• Must be legally authorized to work in the country in which the store is located
• Must be 18 years of age or older
• Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only)
• Must have the ability to travel to assigned store with own transportation methods

Availability

• Willing to work a flexible schedule including evenings, weekends, and holidays

** Other Willingness Requirements**

• Willing to work in an environment with bright lights and loud music
• Willing to move through a store for most of a shift to help guests and accomplish work
• Willing to move boxes weighing up to 30 lbs (13.6 kg)
• Willing to work as part of a team and also complete some work independently

Job Assets (i.e., nice to have; not required)

• Education: High school diploma, GED, or equivalent

Compensation & Benefits Package

Base Pay Range: $20.25 - $23.30/hour, subject to minimum wage in the location

Target Bonus: $2.00/hour

Total Target Base Pay Range: $22.25 - $25.30/hour

... (benefits list continues below)

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top‑up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series

** Qui nous sommes

lululemon est une entreprise innovante de vêtements performants pour le yoga, la course à pied, l'entraînement et d'autres activités sportives. ...

Résumé du poste

Le rôle d’éducateur constitue la base du succès de notre organisation. ...

Responsabilités principales liées au poste

Expérience‑invité (« invité » signifie ici « client »)

• Interagir avec les invités afin de leur offrir une excellente expérience, tout en respectant leur rythme.
• ... (rest of French description mirrors English content)

Compétences clés et valeurs fondamentales que vous apportez

• Inclusion et diversité: Crée/soutient un environnement inclusif qui valorise/célèbre les différences
• Intégrité/honnêteté: Se comporte de manière honnête, équitable et éthique
• Expérience‑invité: Aime travailler et entrer en contact avec les invités, les comprendre et les aider.
• Responsabilité personnelle : Accepte la responsabilité de ses actes; fait preuve de fiabilité.
• Conscience de soi Collaboration et travail d’équipe ...

Exigences du poste

Admissibilité

• Être légalement autorisé à travailler dans le pays dans lequel le magasin est situé.
• ...

Rémunération et avantages sociaux

Plage salariale de base: 20,25 $ à 23,30 $/heure, assujetti au salaire minimum du lieu

Prime cible: 2,00 $/heure

Plage salariale de base totale: 22,25 $ à 25,30 $/heure

• régimes étendus de prestations de soins médicaux, dentaires et de santé mentale;
• congés payés;
• cotisations de l’entreprise aux régimes d’épargne et de retraite;
• généreuses remises pour les employés;
• des cours de conditionnement physique et de yoga;
• un programme « jeunes parents » hors pair;
• riche catalogue d’offres de cours de développement;
• réseaux de personnes, programmes de mentorat et série de leadership (entre autres).