Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.

Make an impact with our Technology – Solution Delivery team as a Program Coordinator. This diverse team of tech-savvy builders and problem solvers embraces digital transformation, and the possibilities technology brings to the future of our industry. We’re looking for team members who have a strong sense of ownership and drive, and who thrive on delivering high-quality solutions that are redefining the way MNP does business.

MNP is proudly Canadian. Providing business strategies and solutions, we are a leading national accounting, tax and business advisory firm in Canada. Entrepreneurial to our core, our talented team members transcend obstacles into opportunities and are successfully transforming mid-market business practices.

Responsibilities

• Provide operational and administrative support for program initiatives, ensuring consistent execution and day-to-day effectiveness
• Maintain program documentation including trackers, knowledge bases, reports, and operational procedures
• Manage recurring operational processes across the program’s application portfolio
• Track initiatives, operations activities, tasks and performance metrics to support program governance and reporting
• Produce operational reports and summaries to support oversight and decision-making
• Support merger and acquisition activities through data, account and user migration coordination
• Monitor automations performance and coordinate troubleshooting and issue resolution
• Coordinate the publication, maintenance and translation of program and vendor documentation and training materials
• Liaise with internal stakeholders and to resolve operational issues, coordinate escalations and maintain service continuity
• Track vendor deliverables, reports, and compliance documentation
• Support application user access, credential management and period audits (for example user access and permissions)
• Assist with minor procurement activities including license requests and renewals

Skills and Experience

• Minimum 3 years of experience in program coordination, project administration, application support, or business operations
• Strong organizational and analytical skills, with the ability to manage multiple recurring operational processes
• High attention to detail and ability to maintain structured documentation and tracking
• Proficiency in Microsoft Excel and Office tools
• Comfortable learning and working with multiple SaaS applications and technology platforms
• Clear and professional written and verbal communication skills
• The following experience is considered an asset:
  • Working with business applications such as QuickBooks Online, Xero, or other SaaS platforms
  • Supporting technology applications or projects
  • Working in professional services, accounting, or bookkeeping environments
  • Written and verbal English language skills, with French considered an asset

MyRewards@MNP

With a focus on high-potential earnings, MNP is proud to offer customized rewards that support our unique culture and a balanced lifestyle to thrive at work and outside of the office. You will be rewarded with generous base pay, vacation time, 4 paid personal days, a group pension plan with 4% matching, voluntary savings products, bonus programs, flexible benefits, mental health resources, exclusive access to perks and discounts, professional development assistance, MNP University, a flexible ‘Dress For Your Day’ environment, firm sponsored social events and more!

Diversity@MNP

We embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger. We encourage people with disabilities to apply!

#LI-Hybrid