Cash Cage Associate
Top Benefits
About the role
Job Description
APPLICATION DEADLINE: OCTOBER 24, 2025
What is the opportunity?
As a Cash Cage Associate you are responsible for delivering exceptional client experience by meeting client’s extensive everyday banking transaction needs, with a primary focus on moderately complex transactional and ancillary services.
What will you do?
- You demonstrate excellence and accountability in cash/operations/risk by taking the appropriate action to minimize client impact and unit losses, ensuring concerns are escalated with urgency, while balancing client experience
- You are a RBC digital ambassador. You use, educate and demonstrate to our clients and employees, RBC’s RBC’s Multi-channel & Digital solutions
- You are an advocate for digital transformation and support branch leadership by being a role model to employees
- You know your capabilities, are open to coaching, feedback, new ideas and stand ready to adapt, learn and innovate to deliver at minimum, High Performance
- You are an RBC ambassador to your family, friends and communities we serve
What do you need to succeed?
Must-have
- Minimum of 5 CXC passes (Grades 1, 2 or 3) inclusive of Mathematics and English
- A minimum of one year of client service; preferably 2-3 years in one position
- Industry experience in financial services, retail, hospitality, travel etc.
- Client service orientation, driven to help clients meet needs or resolve problems with a friendly outgoing personality
- Team player, driven to ensure that the whole RBC team is successful in meeting client needs
- Strong inclination to listen first, respond second; ensure client needs are accurately understood and an appropriate response provided
- Strong organizational skills; the ability to handle cash, compile facts, figures and files in an orderly fashion
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- A world-class training program in financial services
- Excellent career development and access to a variety of job opportunities across business and geographies
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
Job Skills
Adaptability, Communication, Customer Service, Decision Making, Detail-Oriented, Operational Delivery, Time Management
Additional Job Details
Address:
24 SHEDDEN ROAD:GEORGE TOWN
City:
George Town
Country:
Cayman Islands
Work hours/week:
37.5
Employment Type:
Full time
Platform:
PERSONAL & COMMERCIAL BANKING
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-10-10
Application Deadline:
2025-10-25
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
Cash Cage Associate
Top Benefits
About the role
Job Description
APPLICATION DEADLINE: OCTOBER 24, 2025
What is the opportunity?
As a Cash Cage Associate you are responsible for delivering exceptional client experience by meeting client’s extensive everyday banking transaction needs, with a primary focus on moderately complex transactional and ancillary services.
What will you do?
- You demonstrate excellence and accountability in cash/operations/risk by taking the appropriate action to minimize client impact and unit losses, ensuring concerns are escalated with urgency, while balancing client experience
- You are a RBC digital ambassador. You use, educate and demonstrate to our clients and employees, RBC’s RBC’s Multi-channel & Digital solutions
- You are an advocate for digital transformation and support branch leadership by being a role model to employees
- You know your capabilities, are open to coaching, feedback, new ideas and stand ready to adapt, learn and innovate to deliver at minimum, High Performance
- You are an RBC ambassador to your family, friends and communities we serve
What do you need to succeed?
Must-have
- Minimum of 5 CXC passes (Grades 1, 2 or 3) inclusive of Mathematics and English
- A minimum of one year of client service; preferably 2-3 years in one position
- Industry experience in financial services, retail, hospitality, travel etc.
- Client service orientation, driven to help clients meet needs or resolve problems with a friendly outgoing personality
- Team player, driven to ensure that the whole RBC team is successful in meeting client needs
- Strong inclination to listen first, respond second; ensure client needs are accurately understood and an appropriate response provided
- Strong organizational skills; the ability to handle cash, compile facts, figures and files in an orderly fashion
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- A world-class training program in financial services
- Excellent career development and access to a variety of job opportunities across business and geographies
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
Job Skills
Adaptability, Communication, Customer Service, Decision Making, Detail-Oriented, Operational Delivery, Time Management
Additional Job Details
Address:
24 SHEDDEN ROAD:GEORGE TOWN
City:
George Town
Country:
Cayman Islands
Work hours/week:
37.5
Employment Type:
Full time
Platform:
PERSONAL & COMMERCIAL BANKING
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-10-10
Application Deadline:
2025-10-25
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.