Status

Temporary Full-Time

Temporary - Approximate length of assignment, in months

12 - 24

Type of Position

an Addition to Staff

Start Date

2026

Salary

Per hour

Salary Grade

$35.33 - $38.39

Department

York Region -> Corporate Services -> Digital & Customer Experience

Location

Digital Data Technology and CX - 17150 Yonge Street - Newmarket, ON L3Y 8V3 CA (Primary)
Hybrid work opportunities may apply - CA

Job Description (E)

ABOUT US
Almost 1.2 million residents call York Region home, making it one of the largest regions in Canada – and the fastest growing with a population that’s expected to grow to more than 2 million by 2041. Our geography, which is comprised of about 1,800 square kilometers over nine different municipalities, is as beautiful, interesting and diverse as our people. Local government is organized in a two-tier structure and we work together with our local municipalities to provide residents and businesses access to a broad selection of services and resources.

WHAT WE OFFER
Consistently named one of Canada’s Best Employers by Forbes, we offer a collaborative, progressive workplace that takes pride in our organizational culture and is committed to living The 13+ Factors of Psychological Health and Safety in the Workplace – aligned with our vision to create strong, caring and safe communities both within and outside our walls.

• Defined Benefit Pension Program - With the Ontario Municipality Employees Retirement System (OMERS) defined benefit pension plan, you can confidently retire knowing that you will have income for life. Eligibility from date of hire as a full-time employee and includes employer-matched contributions.
• Employer of Choice - Recognized as the highest-ranking government employer in Canada and fourth overall among 300 organizations.
• Benefits and Wellness - Employees and their loved ones have access to an employee health care spending account, access to a 24/7 Employee and Family Assistance Program and corporate discounts and purchase plans for day-to-day products and services. Casual employees are eligible to receive payment in lieu of benefits and/or vacation.
• Inclusive and Diverse Workforce - We’re committed to fostering an environment that celebrates all dimensions of diversity and ensures everyone can develop to their full potential, participate freely in society and live with respect, dignity and freedom from discrimination. Our robust Inclusion, Diversity, Equity and Accessibility program continues to grow, and has been recognized by the United Nations and many other organizations for our leadership.

Launch Your Career with Purpose: Join Our Data or our Digital Transformation Team!

Are you a recent grad ready to make an impact? Our New Graduate Program is your chance to grow your career while contributing to meaningful work that benefits our community.

Over 12–24 months, you’ll rotate through projects in either our Data or Digital Transformation teams—gaining hands-on experience, building your skills, and exploring your interests. As a forward-thinking government organization, we’re embracing digital transformation and data innovation to improve how we serve our region.

Why Join Us?

• Work on real projects that make a difference
• Learn from experienced mentors
• Share your ideas and shape the future
• Grow in a supportive, inclusive environment

Your Pathways
Digital Associate
Focus on UX/UI design:

• User-centric, accessible design (AODA)
• Modern websites and forms
• Using AI to accelerate and improve design
• Exposure to: Solution Delivery, Digital Academy, BI & Solutions, Transformation Projects

Data Associate
Experience multiple roles contributing to the data life cycle, including:

• Data literacy, governance
• Data architecture and management
• Data access and reporting solutions
• Data analytics, visualization and storytelling
• Exposure to: Enterprise GIS, Business Intelligence, and Advanced Analytics platforms

Ready to build a better future? We want to hear from you!

Please note that York Region values both flexibility and collaboration. This role follows a hybrid model, based out of our head office in Newmarket, offering the best of both worlds—working remotely and connecting in person to foster teamwork and innovation.

ABOUT THE ROLE
To support data and digital initiatives under the guidance of experienced practitioners, gaining hands-on experience in analytics, digital transformation, and customer experience, and foster the development of technical, analytical, and strategic skills while contributing to the Region’s digital and data-driven goals

WHAT YOU’LL BE DOING

• Support priority digital transformation projects in various capacities including user experience design, and enterprise data management.
• Review, research, and process service requests in accordance with departmental policies and procedures and reports any findings of significance.
• Conducts background research and collects information on various trends and innovations, initiatives, issues, preliminary analyses, reports, and components of briefings or presentations.
• Support administrative tasks related to program operations.
• Interacts with clients, project teams, colleagues and supervisor to deliver service requests, exchange information, discuss support requirements.
• Provides input and recommendations based on data analysis and digital performance metrics to generate reports and visualizations.
• Participate in user testing, feedback collection, and continuous improvement of digital services.
• Develops awareness of regional departmental objectives, priorities and operating context through professional development activities and work assignments.
• Ensures that services provided meet Regional customer service standards.
• Participates on committees, work groups, and projects, as assigned.
• Manages information in accordance with legislation and corporate standards.
• Performs other duties as assigned, in accordance with Branch and Department objectives

WHAT WE’RE LOOKING FOR

• Successful completion of a master’s degree, honours degree, undergraduate degree in Computer Science, Information Technology, Geographic Information Systems UX/UI Design or related field, and has graduated within two years to the expected start date (May or September 2026)
• A minimum of less than one year of student professional experience, such as co-op or internships, within the past two years is required; additional experience may be considered.
• Strong academic performance and demonstrated record of community involvement/leadership.
• Practical knowledge of data management principles, digital service design, and user experience best practices.
• Awareness of applicable legislation, standards, best practices, and industry resources.
• Working knowledge of professional-grade tools and technologies used in the public sector
• Excellent interpersonal, judgement and organizational skills and ability to communicate with tact to individuals at all levels of the organization.
• Resourcefulness and a quick-study to learn new techniques and tools.
• Ability to exercise discretion and judgement when handling confidential and sensitive controversial information.
• Strong attention to detail, ability to multitask and work in fast paced environment with multiple and competing deadlines.
• Demonstrated analytical, mathematical and research skills to analyze trends and data.
• Demonstrated desire to establish a career in various digital transformation roles, such as a data professional
• Ability to demonstrate the Region’s core competencies.
• Ability to travel to offsite locations, as required.
• Ability to work outside regular business hours, as required.

Application Process
The program is open to start dates in May or September 2026 depending on the graduation date of the successful candidate.

• Start Date: May 2026 or September 2026
• Applications Open: September 2025
• Application Deadline: October 2025
• Interviews: October – November 2025
• Offers Extended: December 2025

Application Requirements
To apply, please include the following documents:

• Resume
• Cover Letter

We encourage you to showcase an innovative or challenging idea you've pursued—whether through professional experience, academic work, or extracurricular activities. This could include real-world projects from your portfolio, such as university assignments, freelance work, or personal initiatives that demonstrate creativity, problem-solving, and impact.

Council Approval Date

Scheduled Weekly Hours

35

Scheduled Shifts

Monday to Friday 8:30-16:30

Operational Hours

Close Date

October 7, 2025

of Hires Needed

4

Union

CUPE Local 4900

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Please apply online by 5:00PM EST of the closing date indicated above.

All employment opportunities are recorded on a 24-Hour Career Line and may be accessed by calling 1-877-464-9675 ext. 75508. We thank all candidates for their interest; however, only those selected for an interview will be contacted. Please be advised, York Region uses email as the primary means of communication with candidates and does not use AI technology in any part of the recruitment process. Please ensure your email address is up to date, checked frequently (including your spam folder), and accepts messages from unknown users.

York Region is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. We respect, encourage and celebrate our diversity, aiming to build a qualified workforce that reflects the population we serve. Should you require an accommodation under the Human Rights Code during the recruitment and selection process, including accessible formats and communication supports, please email careers@york.ca or call 1-877-464-9675 extension 75506. Accommodations for applicants with disabilities are available upon request during recruitment processes and throughout employment.