Top Benefits
About the role
Departmental Associate 1 (RCMP)
The City of Richmond is committed to be the most appealing, livable, well-managed community in Canada, a vision that is only made possible by developing our most valuable asset – our people. This is a great opportunity to join our team and shape our community. The City of Richmond offers competitive pay programs, comprehensive benefits and attractive incentives. If you are looking to make a difference, and to share our vision, then please apply.
Overview
The Departmental Associate 1 is responsible for clerical work mainly facilitating entry level records related requests to internal and external stakeholders. The incumbent must possess excellent written and verbal communication, organizational, multi-tasking and problem-solving skills.
Examples of key responsibilities include, but are not limited to:
- Maintain administrative files.
- Maintain databases.
- Perform basic clerical functions such as creating letters, scan documents, organizing office records such as forms, templates, or other materials
- Organizing large volumes of documents
- Entering data and maintaining data bases and inventories.
- Monitor, track and order office supplies for the section.
- Prepare outgoing mail, sort and distribute incoming mail.
- Provide timely and accurate information and clerical assistance to others in the department.
- Perform additional tasks as assigned.
- Provide Records Front Counter Service to RCMP members and staff, internal clients and other agencies, when required.
Knowledge, Skills & Abilities:
- Sound knowledge of clerical and record keeping methods and procedures.
- Sound knowledge of the rules, regulations, policies and procedures governing the work performed.
- Sound knowledge and practices of various computer software such as Microsoft Word, Excel, and Adobe Acrobat.
- Knowledge of RCMP systems such as PRIME is an asset.
- Ability to type at least 50 wpm.
- Ability to exercise independence of judgment and action in determining priorities and meeting deadlines.
- Ability to remain professional and composed with difficult clients over the telephone.
- Ability to effectively prioritize work.
- Ability to maintain concentration despite the noise and distractions of a large, open office.
- Ability to maintain effective working relationships and to deal effectively with internal contacts in matters applicable to the work.
- Complete proficiency in English and sound knowledge of spelling and grammar and the ability to format standard business letters.
- Ability to use REDMS or a similar records management system.
- Ability to obtain and maintain RCMP enhanced security clearance.
Qualifications and Experience:
- Completion of Grade 12 supplemented by computer courses and typing, plus up to 1 year sound related experience, OR an equivalent combination of education and experience may be considered.
Working Conditions:
-
Work is performed in an office environment. Occasional periods of sustained mental concentration and visual effort are required.
Additional Information:
Employee Group:
CUPE Local 718
Position Status:
Regular Full-Time
Duration of Appointment:
N/A
Salary Range:
$31.40 to $36.92
Hours of Work:
Monday to Friday, 8:15am - 5:00pm (Compressed Work Week Schedule)
Application Posted:
8/19/25
External Closing Date:
9/2/25
PCC#:
1463
Top Benefits
About the role
Departmental Associate 1 (RCMP)
The City of Richmond is committed to be the most appealing, livable, well-managed community in Canada, a vision that is only made possible by developing our most valuable asset – our people. This is a great opportunity to join our team and shape our community. The City of Richmond offers competitive pay programs, comprehensive benefits and attractive incentives. If you are looking to make a difference, and to share our vision, then please apply.
Overview
The Departmental Associate 1 is responsible for clerical work mainly facilitating entry level records related requests to internal and external stakeholders. The incumbent must possess excellent written and verbal communication, organizational, multi-tasking and problem-solving skills.
Examples of key responsibilities include, but are not limited to:
- Maintain administrative files.
- Maintain databases.
- Perform basic clerical functions such as creating letters, scan documents, organizing office records such as forms, templates, or other materials
- Organizing large volumes of documents
- Entering data and maintaining data bases and inventories.
- Monitor, track and order office supplies for the section.
- Prepare outgoing mail, sort and distribute incoming mail.
- Provide timely and accurate information and clerical assistance to others in the department.
- Perform additional tasks as assigned.
- Provide Records Front Counter Service to RCMP members and staff, internal clients and other agencies, when required.
Knowledge, Skills & Abilities:
- Sound knowledge of clerical and record keeping methods and procedures.
- Sound knowledge of the rules, regulations, policies and procedures governing the work performed.
- Sound knowledge and practices of various computer software such as Microsoft Word, Excel, and Adobe Acrobat.
- Knowledge of RCMP systems such as PRIME is an asset.
- Ability to type at least 50 wpm.
- Ability to exercise independence of judgment and action in determining priorities and meeting deadlines.
- Ability to remain professional and composed with difficult clients over the telephone.
- Ability to effectively prioritize work.
- Ability to maintain concentration despite the noise and distractions of a large, open office.
- Ability to maintain effective working relationships and to deal effectively with internal contacts in matters applicable to the work.
- Complete proficiency in English and sound knowledge of spelling and grammar and the ability to format standard business letters.
- Ability to use REDMS or a similar records management system.
- Ability to obtain and maintain RCMP enhanced security clearance.
Qualifications and Experience:
- Completion of Grade 12 supplemented by computer courses and typing, plus up to 1 year sound related experience, OR an equivalent combination of education and experience may be considered.
Working Conditions:
-
Work is performed in an office environment. Occasional periods of sustained mental concentration and visual effort are required.
Additional Information:
Employee Group:
CUPE Local 718
Position Status:
Regular Full-Time
Duration of Appointment:
N/A
Salary Range:
$31.40 to $36.92
Hours of Work:
Monday to Friday, 8:15am - 5:00pm (Compressed Work Week Schedule)
Application Posted:
8/19/25
External Closing Date:
9/2/25
PCC#:
1463