National Defence

Bagotville (Québec), Montréal Island (Québec), Québec (Québec), Saint-Jean-sur-Richelieu (Québec), Valcartier (Québec)

IT-01

$69,361 to $89,382

For further information on the organization, please visit National Defence

We invite you to watch this short video (2.5 minutes) to learn more about how to submit your job application online: Cracking the Code

Why work at the Department of National Defence? Click here to find out: Reasons to work at the Department of National Defence

Closing date: 16 December 2025 - 23:59, Pacific Time

Who can apply: Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

Apply online

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

On October 14th, 2025 we will be pulling applications to fill immediate needs in the following locations:

• Saint-Jean-sur-Richelieu

• Montreal

• Valcartier

• Bagotville

The first applications will be collected from this process on October 14th, 2025. Apply before this date to be considered for our immediate vacancies.

The second round of applications will be collected from this process on November 18th, 2025.

How does this work?

✅ Step 1: Read the entire advertisement. Want to join our team? Let us know you’re interested! Click “Apply Online”

✅ Step 2: Tell us about yourself! Attach your resume and answer the screening questions in the online application.

✅ Step 3: We will carefully review all your qualifications. If your talent matches one of our immediate or upcoming opportunities, we may contact you for further information or assessment.

Creating an environment where diverse perspectives are valued begins with self-declaration. Count yourself in and self-declare by identifying to which employment equity group(s) you belong. In order to self-declare, please ensure to indicate this by checking off the appropriate box within the online application as part of the Employment Equity section.

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Please note that our assessments will require the use of technology, including email, as part of the process. However, we are committed to ensuring equal access for everyone. If you do not have access to the necessary technology or face any challenges, we are happy to provide accommodations to support your participation. Please feel free to reach out, and we will work with you to find a solution that meets your needs.

INTEREST IN OTHER LOCATIONS

In support of mobility and accessibility, we invite those who are interested in indeterminate opportunities and able to work onsite from Department of National Defence locations other than those listed on this poster, to apply on the regional selection processes for those locations. (Pro-tip: you may cut and paste your answers).

Selection Processes:

• 25-DND-EA-NAST-540272-A (Atlantic)

• 25-DND-EA-NAST-540272-C (Ontario)

• 25-DND-EA-NAST-540272-D (Prairies)

• 25-DND-EA-NAST-540272-E (Pacific)

• 25-DND-EA-NAST-540272-F (North).

Candidates who apply on various regional posters will only be assessed once. Results of this assessment will be applied to each individual process, if more than one application is submitted.

The information you will be providing in this application must be true and may be verified. Any false information may result in the rejection of your application and/or not hiring you. Please only check off the locations that you are truly willing and able to work from. We value honesty. Choosing a location that you are not truly willing and able to work from slows down the process and impacts our ability to staff positions within the Department. Any false information provided on a location of interest may result in your removal from this process.

The following refers to Indeterminate/Term Employees of the government only:

This process may also be used for temporary opportunities (actings appointments, assignments, or secondments) which may be outside your current work location. This will provide candidates from across the country the opportunity to fill temporary needs in different Department of National Defence locations, work permitting, while still adhering to the Common hybrid work model and Directive on Prescribed Presence in the Workplace.

Work environment

Are you seeking a rewarding career opportunity within the Department of National Defence (DND) in the Eastern Region? Look no further. This process is designed to identify talented individuals seeking to make a difference and grow professionally while surrounded by the history of our nation, and vibrant life simultaneously. Whether you want to be submerged in nature, or immersed in energy of the metropolitan cities, Quebec, Montreal and their surrounding areas awaits you.

If you are looking for a change or looking to further your career, this process is tailored to candidates LIKE YOU to cater to the information technology needs of the Eastern Region.

Together, DND and the Canadian Armed Forces (CAF) form the largest and most complex organization in Canada. DND's role is to provide services and support to the CAF in their operations and missions at home and abroad. DND and the CAF work side-by-side to fulfill the Government of Canada’s mission to defend Canada and Canadians and contribute to international peace, security and stability efforts.

Don't miss out on this chance to expand your skillset and career journey within DND and apply now!

Intent of the process

A pool of partially or essentially qualified candidates may be established through this process and used to staff identical or similar positions with various employment tenures (temporary and permanent), various language profiles, operational requirements, and conditions of employment at the Department of National Defence which includes the Canadian Coast Guard.

In line with Treasury Board Secretariat (TBS) direction, the Department of National Defence has adopted a common hybrid work model where employees work at their designated worksite at least 3 days each week, or 60% of their regular schedule. Please note that some positions will require full-time on-site presence where you will be expected to work in person for the entire duration of your scheduled hours.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

ED1. Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Note:

1. Indeterminate incumbents in the IT group on December 9, 2021 who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
2. Indeterminate incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
3. At the manager’s discretion, an acceptable combination of education, training and/or experience* may serve as an alternative to the minimum education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

• An acceptable combination of “education, training and/or experience” refers to a QL 5 qualified military member from a relevant IT-related military occupation. Vocational training credentials (12 months + programmes of study) combined with relevant work experience will also be considered. The candidate should be prepared to describe this combination of study and experience in detail in the application.

Degree equivalency

EXPERIENCE

EX1. Experience providing IM/IT** guidance to end users in a workplace or educational setting (internships will be considered).

EX2. Experience installing and providing technical support of Windows Operating Systems (Windows 10 or Windows 11) in a workplace or educational setting (internships will be considered)

**IM/IT refers to Information Management and Information Technology.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements

• French Essential

• English or French Essential

• Bilingual Imperative B-/B-

• Bilingual Imperative BBB/BBB

Information on language requirements

COMPETENCIES

CO1. Demonstrating integrity and respect
CO2. Thinking things through
CO3. Working effectively with others
CO4. Showing initiative and being action-oriented
CO5. Communication***

***Communication refers to writing, expressing ideas (e.g. orally, using non-verbal language such as sign language, or using assistive technology), and active listening, which allow you to understand and be understood by others.

ABILITIES

AB1. Ability to solve problems related to basic IT operations

The following may be applied / assessed at a later date (may be needed for the job)

EXPERIENCE

AEX1. Experience working or volunteering in a mixed civilian and military environment.

AEX2. Experience in providing IM/IT technical support in a Helpdesk or Desktop Support role.

AEX3. Experience administering Active Directory.

AEX4. Experience in configuring and managing networks within at least one of the following cloud environments: GCP, AWS, or Azure.

ORGANZATIONAL NEEDS

The Department of National Defence is committed to creating a diverse and inclusive team that reflects Canada's population.

To achieve a representative workforce, selection may be based on qualified candidates self-declaring as belonging to one or more of the designated groups: Indigenous Peoples, members of visible minorities, persons with disabilities, and women.

We encourage you to indicate if you belong to any of the designated groups when you apply.

As a means to support our military families, consideration may be first given to the spouses or common-law partners of serving Canadian Armed Forces (CAF) members.

Information on employment equity

OPERATIONAL REQUIREMENTS

Depending on the position(s) being staffed, some additional Operational Requirements may be required, and some of the operational requirements listed may be used as conditions of employment. If this is the case, we will communicate with qualified candidates to inform them of any additional Operational Requirements or Conditions of Employment in order to determine interest for these opportunities and assess/confirm whether these additional requirements are met:

OR1. Possession and maintenance of a driver's license
OR2. Willing and able to travel

OR3. Willing and able to work overtime as required, possibly on short notice
OR4. Willing and able to attend employer directed training as required
OR5. Willing and able to safely lift and move IT equipment up to 20 kg

Conditions of employment

Various security clearances - Reliability, or Secret

COE1. Strict adherence to the Department of National Defence and Canadian Forces Code of Values and Ethics, Values and Ethics Code for the Public Sector, Directive on Conflict of Interest, and Defence Administrative Orders and Directives (DAOD) 7021-1, Conflict of Interest.

Copy and paste these links in your browser for more information:

https://www.canada.ca/en/department-national-defence/services/benefits-military/defence-ethics/policies-publications/code-value-ethics.html

https://www.tbs-sct.canada.ca/pol/doc-eng.aspx?id=25049

https://www.tbs-sct.canada.ca/pol/doc-eng.aspx?id=32627

https://www.canada.ca/en/department-national-defence/corporate/policies-standards/defence-administrative-orders-directives/7000-series/7021/7021-1-conflict-of-interest.html

Other information

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• Persons are entitled to participate in the appointment process in the official language of their choice.

• Our organization will only accept on-line applications for this opportunity. Please click “Apply online” to submit your application. If there are limitations or special circumstances preventing you from submitting your application via the GC Jobs online portal, you must contact us and receive approval to apply via an alternate means PRIOR to the closing date.

• Depending on the position being staffed:

• Additional qualifications, operational requirements and/or conditions of employment may be required

• Varying degrees of breadth and depth of experience may be deemed essential

• Asset qualifications may be invoked as essential qualifications

• You may be contacted and asked to submit information or be further assessed

• Applicants who apply to this selection process must include in their application a valid email address and make sure that this address is functional at all times and accepts messages from unknown users.

• All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the applicants. Your overall conduct and communications, including email correspondence, may be used in the assessment of qualifications and competencies.

• To ensure the integrity of the selection process, the content and questions of the assessment must remain confidential. Please do not discuss or share the assessment content with anyone, including other candidates. You must complete the assessment, including screening questions, by yourself, without the help of others, including the use of unapproved internet resources and artificial intelligence (such as ChatGPT or any other forms of artificial intelligence). Plagiarism and the use of artificial intelligence is strictly prohibited throughout the entire process and suspected non-compliance will be investigated. Any violation may result in potential consequences which could include your elimination from this selection process.

• If, at any point in this process or upon qualifying in this process, your Values and Ethics do not align with that of the Department of National Defence and Canadian Forces Code of Values and Ethics and Values and Ethics Code for the Public Sector, you will be eliminated from further consideration in this process. (Copy and paste these links in your browser for more information: https://www.canada.ca/en/department-national-defence/services/benefits-military/defence-ethics/policies-publications/code-value-ethics.html AND https://www.tbs-sct.canada.ca/pol/doc-eng.aspx?id=25049)

• Appointment decisions may be based on one or more of the following criteria:

• Matching of the individual's experience or qualifications to the strengths and weaknesses of the work team;

• Matching of the individual's experience or qualifications to the specific duties of the position being staffed;

• Depth, breadth, type of work-specific experience;

• Level/degree of one or more competencies/qualifications;

• Organizational Needs.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.