Your Opportunity:

Reporting to the Manager of the Emergency Department and Ambulatory Care clinics of the Northeast Community Health Centre, the Administrative Support III is responsible for maintaining efficient patient flow during clinic hours of the IVT Clinic. The Administrative Support III will be responsible for organizing tasks such as scheduling patient appointments, greeting the public and keeping accurate patient records on computerized programs. Referral work-queue management is an important part of the position. Reception duties such as phone calls from clients and other health care providers from other facilities/departments/clinics are other responsibilities. Must be able to successfully complete projects under tight timelines with frequent interruptions. Rooming of patients, physical assessment such as height and weight and assisting Nurse Practitioners with physical exams are part of daily duties. The clinic serves a diverse population of Northeast Edmonton, and the incumbent must maintain the respect, confidentiality and dignity of all clients.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support III
• Union: AUPE GSS
• Unit and Program: Ambulatory
• Primary Location: Northeast Community Health Ctr
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 0.40
• Posting End Date: 18-AUG-2025
• Temporary Employee Class: Temp P/T Benefits
• Date Available: 02-SEP-2025
• Temporary End Date: 30-SEP-2026
• Hours per Shift: 5
• Length of Shift in weeks: Varies
• Shifts per cycle: Varies
• Shift Pattern: Days, Weekends
• Days Off: Other
• Minimum Salary: $23.53
• Maximum Salary: $28.60
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

Successful completion of Unit Clerk or Medical Secretarial Certificate with medical terminology required. Must be able to effectively communicate in a professional manner in writing, in person, on the telephone and electronically with all stakeholders. Must be able to manage multiple demands on time with good prioritization skills. Knowledge and operation of Microsoft Outlook, Word and Excel. Must be proficient with Connect Care and Referral Management.

Preferred Qualifications:

Experience with language line is preferred. Recent experience in an outpatient clinic also preferred.

Please note:

All postings close at 23:59 MT of the posting end date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.