Where Greatness Grows The greatest achievements in history are borne from the greatness within people – where human potential meets vision, and passion fuels evolution. Unlocking this potential is the most important thing we do at Bird.

As a leader in Canadian construction for over 100 years, the impact of our team is etched deeply within the core of our legacy. Beyond Bird, this impact is felt in the fundamental aspects of our everyday lives. From the critical infrastructure we depend on, to the energy and resources that keep us moving - we are powering our communities and shaping Canada’s skylines coast-to-coast. Entrenched in the foundation of a culture built more than a century ago is an enduring quest to reimagine what is possible. Our impact is greater than ever, and we are looking for those who seek to redefine their story.

We are a dynamic team of over 5,000 with a range of professions, backgrounds, and areas of expertise. This breadth of diversity in people and opportunities is one of greatest aspects of building your career with Bird. Every trajectory looks different. At Bird, you hold the pen, and you write your story. As you unlock your potential, you are surrounded by a team that supports you every step of the way.

Be a part of our team, where we pride ourselves on the quality of our work and the way we treat each other and our partners. You will build a career and long-lasting relationships based on respect, collaboration, and a solution-focused mindset. Bird is a place where you will unlock your potential and achieve your goals.

Working remotely and reporting to the Application Administrator Lead, the Application Administrator is accountable for supporting various business applications and information systems through the installation, configuration, upgrade, optimization, troubleshooting and maintenance of new and existing applications/systems. Proven technical and problem-solving skills along with strong communication and customer service skills are critical to successful performance in this role.

This hybrid position is based in either Winnipeg, Calgary, Edmonton, Richmond, Mississauga and/or dependent on the candidate’s place of residence.

What You Will Be Working On

• Administer database and application accounts, and user security.
• Provide tier 2 support for primary applications and processes including but not limited to Vista ERP, Viewpoint Construction Financial Controls, Microsoft Dynamics (CRM), MS 365 Application suite, Procore, E-compliance, InEight, Prophix
• Identify the root cause of issues and resolve them quickly through analysis and troubleshooting, vendor consultation, and utilizing other technical resources.
• Work with vendors to install, configure, maintain and support applications.
• Perform Prophix administrative activities, assist with customizations, and issue resolution.
• Assist the Lead Application Administrator to maintain development, test and production environments.
• Provide general support to Business Analysts, Programmer Analysts, and other team members as required.
• Test, validate and implement performance and resource optimization improvements.
• Maintain strict confidentiality of sensitive information.
• Participate with after-hours support as required (minimal).
• Create and maintain documentation for technical support and user reference.
• Create and follow existing standards and processes in fulfilling all duties and responsibilities.

What We Are Looking For

• Post-secondary education in Computer Science, Engineering, or related field
• Minimum of 3 years of experience in Systems Analysis or Application Administration roles
• Minimum of 3 years of experience in a Technical Analyst role
• Experience with Prophix considered an asset
• Working knowledge and experience with Viewpoint, Procore, Workday, PowerShell, T-SQL, and SQL server tools would be considered an asset
• Experience with application installation, configuration, maintenance and support of client server and web applications
• Flexible and able to manage multiple priorities simultaneously; meet the time demands of unpredictable events; capable of handling pressure and challenges in a dynamic business environment
• Effective and efficient problem solving and decision-making skills; thoughtful, proactive and creative
• Demonstrates a sense of urgency and strong commitment to achieving goals; ability to work in a challenging fast-paced environment, and able to manage priority issues
• The ability to forge, grow and maintain positive relationships with multiple groups across the organization
• Strong written and oral communication skills
• Strong analytical, critical thinking, problem-solving skills, and a high degree of accuracy and attention to detail

We Put Safety First A healthy and safe work environment is non-negotiable. We build a culture of operational and psychological safety through engagement, learning and leadership.

We Lead With Honesty We speak and act with integrity, clarity and care so people can trust our word and our work. Being honest means we can deliver the best outcomes and consistent results.

We Are Stronger Together Success is a team effort. Our inclusive workplace enables our combined expertise, humility and creativity to unlock our greater potential.

We Are Driven To Do Great Work We built our name on quality. We have a passion for excellence in our work and relationships that honours our businesses and our industry.

We Create Opportunity Rooted in a solid foundation, we adapt and grow to face the future. We are committed to elevating each other to chart the best path forward in an evolving world.

Bird is committed to diversity, equity, and inclusion (DE&I). This is a core part of our culture and guides our actions and strategic priorities. We strive to create an inclusive environment where every employee can thrive and share their unique perspectives and talents. Our ongoing commitments focus on addressing inequities and promoting a better understanding of diversity to build an inclusive and fair culture. We recognize that diverse teams are more knowledgeable, perform better, and achieve greater success. As such, we are dedicated to building a workforce that reflects the diversity of the communities we serve and creating opportunities for all employees to grow and succeed.