Essential Duties and Responsibilities

• Maintain knowledge of available food and beverage items as well as other products being sold in assigned area.
• Ensure assigned area is fully stocked, counted and ready for service prior to doors
• Maintain cleanliness and overall appearance of work environment, prior to, during and after shift
• Take beverage orders from customers and serving staff.
• Able to create different types of cocktails and beverage mixes based on the guests request, all while following our alcohol and services policy
• Ensures all orders are punched in correctly to the POS, and all payment is processed for each order
• Complete closing out procedures including restocking the fridges back to the par level
• Ensure proper inventory management throughout the shift, keeping inventory sheet up to date and following inventory management procedures.
• Establish rapport with guests.
• Resolve customer complaints in a friendly and service-oriented manner.
• Re-stock alcohol, garnishes, ice and other bar product as needed throughout the event.
• Maintain health and safety standards in work areas.
• Work as a team with fellow staff to promote a positive team environment and helping teammates when needed
• Complete all other tasks as delegated and assigned

Team

• Displays a positive attitude toward teammates and managers
• Helps fellow team members whenever necessary
• Always on time and ready to perform required duties

Physical Demands/ Work Environment

• Ability to lift and carry up to 40lbs.
• Frequent periods of standing and walking
• Outdoor venue subject to changing environmental conditions.
• Frequent use of stairs.
• Size of Stadium tends to involve higher physical demands on event days.
• Sensory Attention: this environment is a noisy loud environment on event days.

Language Skills

• English is the working language at this job location. Candidate must be able to understand, read, write, and speak English.
• French is not mandatory but considered an asset.

Qualifications

• Previous high volume dining or hospitality experience considered an asset
• Minimum of 2 years’ previous bartending experience required
• Must have completed high school or equivalent. Relevant work experience will be considered an asset.
• Must be bondable, and pass an employer administered background check.
• Must be able to demonstrate mathematical skills
• Must be able to multi-task
• Must be able to work in a fast pace environment
• Must be able to work flexible shifts including nights, weekends, and holidays.
• Must possess a valid Smart Serve Certificate
• Must be able to work all RedBlacks Games