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AWS Production Support Engineer / Toronto, ON - FTE

AceStackabout 20 hours ago
Toronto, Ontario, Canada
Senior Level
Full-Time

About the role

Role - AWS Production Support Engineer Location - Toronto, ON (Onsite) Experience - 8+ years

Required Skill Sets:

  • Provide L2 L3 support for enterprise Cloud Platform Services (CPS) across AWS environments
  • Support platform components including networking, IAM, compute, storage, monitoring, and security services
  • Troubleshoot incidents, perform root cause analysis, and ensure platform stability and SLAs
  • Support IaC-based platforms (AWS CDK Terraform CloudFormation) and CICD pipelines
  • Assist application teams with cloud onboarding, access issues, and operational support
  • Participate in 247 production support, change management, and incident problem management processes

About AceStack

Software Development
51-200 employees

Acestack LLP is a global technology, staffing, and consulting company with operations in India supporting clients across the nited States and international markets.

We specialize in IT Staffing, Healthcare Staffing, Technology Consulting, Product Development, and Workforce Solutions, helping organizations scale their teams and accelerate business growth through innovative and technology-driven services.

With strong delivery capabilities and industry expertise, Acestack works with clients across multiple sectors by providing highly skilled professionals, project support, and customized business solutions.

Our expertise includes:

🔹 IT Staffing & Workforce Solutions 🔹 Healthcare Staffing Services 🔹 Technology Consulting & Software Development 🔹 AI & Automation Solutions 🔹 Salesforce Services & Metadata Solutions 🔹 HRMS, ATS & Workforce Management Platforms 🔹 Vendor & Client Management Solutions (VMS) 🔹 Offshore Delivery & Global Talent Support

At Acestack, innovation is at the core of what we do. We continuously build AI-driven tools and proprietary products to improve recruitment, workforce management, business operations, and digital transformation initiatives.

Our product portfolio includes proprietary solutions such as HRMS platforms, Applicant Tracking Systems (ATS), Vendor Management Systems (VMS), and Salesforce Metadata products, designed to streamline operations and improve efficiency.

With a strong presence in India and extensive collaboration with U.S.-based clients, Acestack LLP combines global delivery capabilities, technology expertise, and talent solutions to create long-term value for organizations.

Global Delivery | Technology Solutions | Staffing Excellence | Innovation Driven

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