JOB DESCRIPTION

Energy Network Services Inc. (ENS) is looking for a detail-oriented and proactive Account Coordinator to support our team. The Account Coordinator plays a key role in maintaining client relationships, managing project timelines, and ensuring smooth day-to-day operations across accounts.

DUTIES AND RESPONSIBILITIES:

• Review ongoing lighting service and retrofit work orders for material, design, and technical requirements.

• Prepare bills of materials, warranty claims, and sales orders for lighting and controls projects.

• Generate quotes and proposals for clients based on service reports and site assessments.

• Coordinate service scheduling with the dispatch team and manage client requests efficiently.

• Complete monthly invoicing and reporting in accordance with client contracts.

• Maintain accurate project databases, including quotation statuses, approvals, and site condition updates.

• Respond promptly to client inquiries and address lighting system or service-related issues.

• Support program administrative deliverables such as utility incentives, budget tracking, and project scheduling.

• Identify opportunities to streamline processes and enhance client satisfaction.

QUALIFICATIONS:

• Degree or Diploma in Engineering, Applied Science, or related field (Electrical preferred)

• Technical understanding of lighting, controls, and electrical systems

• Ability to read and interpret drawings and specifications

• Strong project coordination and multitasking skills

• Excellent communication and client service abilities

• Proficient in Microsoft Office

• Self-motivated, organized, and solution-oriented

• Experience in lighting service, retrofits, or energy management is an asset

• Previous experience in project coordination or customer service roles preferred.

WHY JOIN ENS?

• Join a trusted industry leader known for innovation, technical expertise, and reliability.
• Contribute to high-impact industry that support energy efficiency and sustainability across Canada.
• Work alongside a collaborative team dedicated to quality, client success, and continuous improvement.