MEDICAL OFFICE ASSISTANT

*Plastic and Reconstructive Surgery Practice*

Sea to Sky Plastic Surgery in West Vancouver is seeking a highly skilled and professional Medical Office Assistant to join our team. This position is ideal for an experienced candidate who thrives in a fast-paced, patient-focused surgical practice and demonstrates exceptional organizational, communication, and interpersonal skills. Remuneration is competitive and will be based on industry standards, qualifications, and experience.

QUALIFICATIONS:

• Excellent multi-tasking and prioritization skills
• Very detail oriented with strong organization skills
• Timely and effective verbal and written communication skills
• Ability to work in a fast-paced environment and manage multiple competing priorities
• Ability to work well under pressure and use good judgment in assessing difficult situations
• Patient-centered attitude
• Excellent interpersonal and customer service skills
• Ability to maintain confidentiality
• Ability to work independently in running the practice
• Excellent reliability
• Graduate of recognized Medical Office Assistant program is an asset
• Experience in surgical booking is an asset
• More than two years experience working in a medical office or similar environment is an asset
• Experience in using Electronic Medical Records (eg. Accuro) is an asset

RESPONSIBILITIES

• Greeting patients and clients
• Booking and scheduling appointments (both in the office and for hospital based clinics)
• Answering phones and returning phone messages
• Answering emails
• Triaging patient referrals
• Maintaining up-to-date schedules for the practice
• Booking patients for surgery at the hospital
• Ordering supplies and managing office inventory
• Sterilizing instruments
• Cleaning and changing over exam rooms
• Scanning and faxing
• Transactions and billing

REQUIREMENTS

• Current criminal background check
• Able to commute daily (Mon - Fri) to West Vancouver
• Permanent resident status

HOURS

• Full time hours, Monday to Friday 8am to 4pm = 37.5hr/wk

If you are looking for a rewarding position in a fast-paced medical office, we encourage you to apply. We offer competitive compensation, a supportive work environment, and opportunities for professional growth.

Please note that this Medical Office Assistant position is within a solo surgeon practice serving both MSP and private surgical patients. This role is best suited to an individual who thrives in a dynamic environment, maintains a high level of organization and attention to detail, and is committed to providing exceptional patient-centered care. The successful candidate must be highly reliable, proactive, and capable of working independently while managing the many facets of a busy surgical practice.

To be considered for this position, please submit both a resume and cover letter.

Job Type: Full-time

Pay: $26.00-$30.00 per hour

Benefits:

• Extended health care
• On-site parking

Ability to commute/relocate:

• West Vancouver, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Have you submitted both a resume and cover letter with your application? Only applications with both a Cover Letter and Resume will be considered for the position

Education:

• Secondary School (preferred)

Experience:

• Medical office assistant: 1 year (preferred)

Work Location: In person