About the role
Junior IT Support Technician, Tier 1
Location: Harley
OVERVIEW
Stubbe's has a complex network infrastructure, with highly available and redundant server clusters, storage infrastructure, 10 GbE LAN networking, and high-speed wireless links. Our production plants and office rely heavily on our IT infrastructure, and therefore uptime is paramount.
Stubbe’s is based primarily in Harley, Ontario consisting of 3 production plants, a state-of-the-art office, a mechanic shop and branch offices in Aylmer, Centralia, Hickson, Hagersville, Port Weller, Princeton, Smithville and Woodstock. Our newest production plant is heavily automated with robotics. Our IT team services a large employee base across our company, in addition to a variety of 3rd party contractors.
The successful applicant will have the opportunity to get involved with exciting, high-level IT projects. As our infrastructure continues to grow, there are always new and exciting projects to become involved with.
THE DAY TO DAY
- Perform on-site IT hardware and software support to all employees
- Create, monitor, escalate, and resolve tickets using a helpdesk ticket system
- Deploy, manage, and support IT assets (desktops, laptops, tablets, smartphones, printers, copiers, and miscellaneous devices)
- Assist with managing users and computer accounts (AD, Azure, Office 365, Intune)
- Stay informed on new and emerging trends and technologies that provide clear benefits to the organization
- Perform other duties as required
WHAT WE ARE LOOKING FOR
- Minimum 2 years hands on IT experience in a Windows environment and/or Post-secondary degree/diploma/certificate in an IT-related discipline
- Demonstrated ability with installation and configuration of Windows 11
- Strong documentation skills
- Experience supporting iOS and Android devices
- Excellent at troubleshooting and diagnostics
- Familiarity with computer hardware and repair
- Familiarity with networking: switches, routers, Wi-Fi, and the Internet protocol suite (TCP/IP)
- High degree of resourcefulness, flexibility, and adaptability
- Effective communication skills with individuals at all levels of the organization
- Quick learner who can adapt to change and multi-task
- Fluent in both spoken and written English
- Ability to work well under pressure
- A valid Ontario driver’s license
HOW TO APPLY
Qualified applicants can submit a resume
Stubbe's is committed to providing accommodations to those individuals with disabilities throughout the recruitment process. Upon request, we will work together to meet any of your accommodation needs.
We look forward to hearing from you!
INDHP
Not the right fit? Search for IT Support jobs in Harley, ON
About Stubbe's
Stubbe’s is a family-owned-and-operated company that has been in business for over 35 years. At Stubbe’s, our continued focus is to provide unique, cost-effective, and lasting building solutions using concrete. Stubbe’s aim is to be a one-stop provider for all your concrete construction requirements, whether it is in the agricultural, commercial, or residential market.
Stubbe’s started as a small precast company servicing the agricultural market and has evolved over the past 35 years to become a diversified company that provides a wide range of concrete-related products and services. Stubbe’s has organized those products and services under the following entities:
- Stubbe’s Precast
- Stubbe’s Redi-Mix
- Stubbe’s Cement
Stubbe’s is known for its forward-thinking solutions, quality and customer service, and offers significant experience and expertise in providing optimal solutions for commercial, industrial, residential, and agricultural structures.
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About the role
Junior IT Support Technician, Tier 1
Location: Harley
OVERVIEW
Stubbe's has a complex network infrastructure, with highly available and redundant server clusters, storage infrastructure, 10 GbE LAN networking, and high-speed wireless links. Our production plants and office rely heavily on our IT infrastructure, and therefore uptime is paramount.
Stubbe’s is based primarily in Harley, Ontario consisting of 3 production plants, a state-of-the-art office, a mechanic shop and branch offices in Aylmer, Centralia, Hickson, Hagersville, Port Weller, Princeton, Smithville and Woodstock. Our newest production plant is heavily automated with robotics. Our IT team services a large employee base across our company, in addition to a variety of 3rd party contractors.
The successful applicant will have the opportunity to get involved with exciting, high-level IT projects. As our infrastructure continues to grow, there are always new and exciting projects to become involved with.
THE DAY TO DAY
- Perform on-site IT hardware and software support to all employees
- Create, monitor, escalate, and resolve tickets using a helpdesk ticket system
- Deploy, manage, and support IT assets (desktops, laptops, tablets, smartphones, printers, copiers, and miscellaneous devices)
- Assist with managing users and computer accounts (AD, Azure, Office 365, Intune)
- Stay informed on new and emerging trends and technologies that provide clear benefits to the organization
- Perform other duties as required
WHAT WE ARE LOOKING FOR
- Minimum 2 years hands on IT experience in a Windows environment and/or Post-secondary degree/diploma/certificate in an IT-related discipline
- Demonstrated ability with installation and configuration of Windows 11
- Strong documentation skills
- Experience supporting iOS and Android devices
- Excellent at troubleshooting and diagnostics
- Familiarity with computer hardware and repair
- Familiarity with networking: switches, routers, Wi-Fi, and the Internet protocol suite (TCP/IP)
- High degree of resourcefulness, flexibility, and adaptability
- Effective communication skills with individuals at all levels of the organization
- Quick learner who can adapt to change and multi-task
- Fluent in both spoken and written English
- Ability to work well under pressure
- A valid Ontario driver’s license
HOW TO APPLY
Qualified applicants can submit a resume
Stubbe's is committed to providing accommodations to those individuals with disabilities throughout the recruitment process. Upon request, we will work together to meet any of your accommodation needs.
We look forward to hearing from you!
INDHP
Not the right fit? Search for IT Support jobs in Harley, ON
About Stubbe's
Stubbe’s is a family-owned-and-operated company that has been in business for over 35 years. At Stubbe’s, our continued focus is to provide unique, cost-effective, and lasting building solutions using concrete. Stubbe’s aim is to be a one-stop provider for all your concrete construction requirements, whether it is in the agricultural, commercial, or residential market.
Stubbe’s started as a small precast company servicing the agricultural market and has evolved over the past 35 years to become a diversified company that provides a wide range of concrete-related products and services. Stubbe’s has organized those products and services under the following entities:
- Stubbe’s Precast
- Stubbe’s Redi-Mix
- Stubbe’s Cement
Stubbe’s is known for its forward-thinking solutions, quality and customer service, and offers significant experience and expertise in providing optimal solutions for commercial, industrial, residential, and agricultural structures.