Member Service Representative II
Top Benefits
About the role
At Conexus, we are focused on supporting our members with their needs of today, while also helping them pursue their goals for the future. It’s more than conducting a banking transaction, it’s about providing insightful content, tools, expert advice, and a full suite of products to inspire confidence in their financial decision-making. We prioritize performance excellence, and our employees champion each member’s success, ultimately contributing to a thriving province.
We are curious, courageous, confident and committed. Our values ensure we consistently deliver outstanding member experiences. As employees, we are more than just individuals who come to work each day, each role is a vital part of Conexus.
As of January 1, 2026, Conexus, Cornerstone, and Synergy credit unions have merged into one provincial credit union serving over 200,000 members in 57 branches across 50 Saskatchewan communities.
We acknowledge that our Conexus offices and facilities are located on Treaty 2, 4, 5, 6, 8 and 10 lands. These are the traditional lands of the Cree, Dakota, Dene, Lakota, Nakota and Saulteaux peoples, as well as the homeland of the Métis.
The Bigger Picture… We’re looking for a motivated and dependable individual to join our Melville branch as a full time Member Service Representative II (MSR II). This full-time opportunity is a permanent position. How You’ll Be Spending Your Time
- Proactively identifying and responding to members’ needs to improve their financial well-being and build rapport.
- Providing a variety of services related to the promotion and sales of cash and non-cash financial services, solutions and alternatives such as opening up memberships and deposit accounts, including terms, RRSP’s and TFSA’s.
- Promoting and offering credit union products and services and, when appropriate referring members to Financial Service Advisors to further develop relationships.
- Following internal policies, procedures and processes; all the while maintaining confidentiality.
- Identifying suspicious transactions or interactions and responding appropriately.
The Way People Describe You
- A welcoming and engaging individual who builds trust and working relationships with ease.
- A team player who takes pride in working with our members and creating an exceptional member experience.
- An adaptable individual who is comfortable with a changing environment while remaining focused on our goal of improving the financial wellbeing of every member.
- A self-starter who is passionate about growing your knowledge.
- A communicator, who takes a genuine interest in people and is good at listening.
The Experience You Bring
- Grade 12 education is the minimum requirement for this position.
- Experience in sales, customer service or a related field.
Working for Conexus Has its Perks The success of our members relies heavily on the performance and accomplishments of our employees. That’s why we prioritize offering our team a variety of perks and benefits designed to support their success and well-being both at work and in their personal lives. Some of these additional benefits may include, but are not limited to:
- Preferred rates for all your banking needs.
- Generous vacation benefits with additional paid days off giving you time to spend on what’s most important to you.
- Competitive benefit package options covering all aspects of personal wellness.
- Matched pension contributions after one year of employment to support you toward retirement.
We are excited to welcome candidates who bring a blend of academic, professional and volunteer experience that sets them apart. Research shows that many applicants tend to apply only when they meet every qualification of the role. However, we encourage you to explore opportunities that closely match your skillset and experience. We truly value diverse backgrounds and varied experiences, as we are dedicated to creating inclusive and diverse workplaces. You might just be the ideal addition to our team that we’ve been searching for! This opportunity closes on March 15, 2026 , so apply now! If you have questions about this position, please contact Diane Laflamme at jobs@conexus.ca.
About Conexus Credit Union
Hello, we’re Conexus Credit Union! We’re all about our members—ensuring their financial well-being drives everything we do. And that’s not just something we say, it’s a promise. A promise that’s delivered by over 900 employees across Saskatchewan.
Conexus has deep roots in our communities. Our shared values and social responsibility inspire clients and communities to achieve their goals. Our employees contribute to the vitality of our communities through volunteerism. Our community investment program demonstrates our commitment to the communities we serve. Every year we return a portion of our profits to communities in the form of contributions to various community initiatives.
Our employees make us who we are. Our ability to deliver outstanding member experiences, financial services, and a culture of accountability and integrity relies on the talent and drive of our team. Discover the wide range of available career opportunities—retail, corporate services, and management—and why our employees are proud to call Conexus home.
We’re not a bank. And it shows in our culture. Our total rewards package was designed to deliver an ideal employee experience and to support outstanding performance and satisfaction—inside the office and beyond.
Conexus is one of Saskatchewan's largest and Canada's sixth largest credit union. Conexus has $7.14 billion in total funds managed and more than 120,000 members being provided personalized service at 41 branches across the province.
Member Service Representative II
Top Benefits
About the role
At Conexus, we are focused on supporting our members with their needs of today, while also helping them pursue their goals for the future. It’s more than conducting a banking transaction, it’s about providing insightful content, tools, expert advice, and a full suite of products to inspire confidence in their financial decision-making. We prioritize performance excellence, and our employees champion each member’s success, ultimately contributing to a thriving province.
We are curious, courageous, confident and committed. Our values ensure we consistently deliver outstanding member experiences. As employees, we are more than just individuals who come to work each day, each role is a vital part of Conexus.
As of January 1, 2026, Conexus, Cornerstone, and Synergy credit unions have merged into one provincial credit union serving over 200,000 members in 57 branches across 50 Saskatchewan communities.
We acknowledge that our Conexus offices and facilities are located on Treaty 2, 4, 5, 6, 8 and 10 lands. These are the traditional lands of the Cree, Dakota, Dene, Lakota, Nakota and Saulteaux peoples, as well as the homeland of the Métis.
The Bigger Picture… We’re looking for a motivated and dependable individual to join our Melville branch as a full time Member Service Representative II (MSR II). This full-time opportunity is a permanent position. How You’ll Be Spending Your Time
- Proactively identifying and responding to members’ needs to improve their financial well-being and build rapport.
- Providing a variety of services related to the promotion and sales of cash and non-cash financial services, solutions and alternatives such as opening up memberships and deposit accounts, including terms, RRSP’s and TFSA’s.
- Promoting and offering credit union products and services and, when appropriate referring members to Financial Service Advisors to further develop relationships.
- Following internal policies, procedures and processes; all the while maintaining confidentiality.
- Identifying suspicious transactions or interactions and responding appropriately.
The Way People Describe You
- A welcoming and engaging individual who builds trust and working relationships with ease.
- A team player who takes pride in working with our members and creating an exceptional member experience.
- An adaptable individual who is comfortable with a changing environment while remaining focused on our goal of improving the financial wellbeing of every member.
- A self-starter who is passionate about growing your knowledge.
- A communicator, who takes a genuine interest in people and is good at listening.
The Experience You Bring
- Grade 12 education is the minimum requirement for this position.
- Experience in sales, customer service or a related field.
Working for Conexus Has its Perks The success of our members relies heavily on the performance and accomplishments of our employees. That’s why we prioritize offering our team a variety of perks and benefits designed to support their success and well-being both at work and in their personal lives. Some of these additional benefits may include, but are not limited to:
- Preferred rates for all your banking needs.
- Generous vacation benefits with additional paid days off giving you time to spend on what’s most important to you.
- Competitive benefit package options covering all aspects of personal wellness.
- Matched pension contributions after one year of employment to support you toward retirement.
We are excited to welcome candidates who bring a blend of academic, professional and volunteer experience that sets them apart. Research shows that many applicants tend to apply only when they meet every qualification of the role. However, we encourage you to explore opportunities that closely match your skillset and experience. We truly value diverse backgrounds and varied experiences, as we are dedicated to creating inclusive and diverse workplaces. You might just be the ideal addition to our team that we’ve been searching for! This opportunity closes on March 15, 2026 , so apply now! If you have questions about this position, please contact Diane Laflamme at jobs@conexus.ca.
About Conexus Credit Union
Hello, we’re Conexus Credit Union! We’re all about our members—ensuring their financial well-being drives everything we do. And that’s not just something we say, it’s a promise. A promise that’s delivered by over 900 employees across Saskatchewan.
Conexus has deep roots in our communities. Our shared values and social responsibility inspire clients and communities to achieve their goals. Our employees contribute to the vitality of our communities through volunteerism. Our community investment program demonstrates our commitment to the communities we serve. Every year we return a portion of our profits to communities in the form of contributions to various community initiatives.
Our employees make us who we are. Our ability to deliver outstanding member experiences, financial services, and a culture of accountability and integrity relies on the talent and drive of our team. Discover the wide range of available career opportunities—retail, corporate services, and management—and why our employees are proud to call Conexus home.
We’re not a bank. And it shows in our culture. Our total rewards package was designed to deliver an ideal employee experience and to support outstanding performance and satisfaction—inside the office and beyond.
Conexus is one of Saskatchewan's largest and Canada's sixth largest credit union. Conexus has $7.14 billion in total funds managed and more than 120,000 members being provided personalized service at 41 branches across the province.