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Case worker

Winnipeg, MB
$22/hourly
Mid Level
full_time

About the role

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

  • Unionized position
    Tuesday to Saturday 1:00 p.m. to 8:30 pm (30m unpaid break)

  • Family Shelter, Salvation Army Winnipeg Centre of Hope – Winnipeg, MB R3B 0J8

    KEY RESPONSIBILITIES:
    Monitors the environment and clients/residents to ensure safety and security; completes regular client/resident status checks and room searches as required
    Develops and implements case management of assigned clients/residents; assists clients/residents in establishing goals, monitoring progress, and prepares discharge plan
    Maintains and updates all appropriate documentation (including in-out and incident log books) related to clients/residents and initiates any new documentation; complete all reports required by the funder and The Salvation Army
    Provides safe storage and recording of prescribed medications
    Coordinates and facilitates resident programming as required
    Conducts all required shift change procedures prior to and after shift change
    Performs intake and discharge procedures for clients/residents as assigned
    Monitors appropriate behaviour; intervenes in crisis situations, provides emotional support and advocacy as required
    Distributes funds to residents in accordance with established guidelines
    Engages in the development of inter-personal relationships that promote dignity and respect
    Performs required scheduled check-ins of residents on passes in community; escorts residents in the community when necessary and monitors behaviour
    Liaises with Police, funders, court personnel, community agencies, families, and other staff members
    Provides orientation to newly hired staff, volunteers, students
    Performs other duties as assigned

  • NOTE: Not all incumbents perform all of the duties described above but perform a similar range of duties.
    Minimum Education Level Attained:
    The successful job applicant will have completed high school, plus specialized courses of up to six months
    Note: An alternative level of education and experience may be acceptable
    Special Licenses, Diplomas, Certifications or Requirements:
    The successful applicant will hold/have:
    Diploma or Degree in related social services field
    Current Certification in First Aid/CPR
    Criminal Police Record Check
    Non-violent crisis intervention training

  • Minimum Prior Related Experience:
    One year but less than three years of prior related experience, including frontline casework experience in a social service environment.

  • Physical Effort/Dexterity Required:
    The performance of the job requires moderate amounts of keyboarding, and performing walk abouts, and occasionally lifting/packing clients/resident’s property/personal effects and engaging in recreational activities.

  • Concentration Required:
    The performance of the job requires continuously monitoring the environment, monitoring security cameras and attentiveness when interacting with clients and recording information. The performance of the job requires attentive listening and observation of body language, continuously monitoring the environment, multitasking, and reading.
    Responsibility for Financial Resources:
    The incumbent is involved in minor financial matters regularly or on a relief basis or has responsibility for the wise us of his/her own resources. He/She may be authorized to spend, disburse, or collect small amounts of cash. The incumbent has very little input into the annual budget
    Responsibility for Human Resources:
    Employment Opportunity - Posting
    The Salvation Army – Prairie Division
    The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in
    the communities of our world. Each position contributes to the mission of The Salvation Army.
    The incumbent is responsible for his/her own time and effort only. He/She may demonstrate work methods to new employees, volunteers and or students
    Work Environment:
    Dealing with angry people
    Abusive People
    Verbal abuse
    Isolation
    Work schedule affecting lifestyle
    The incumbent may have little to no travel required
    The incumbent carries a pager/walkie talkie and will work shifts
    Exposure to Hazards:
    Physical attacks by others
    Exposure to infectious diseases
    Exposure to bodily fluids
    Sharp objects
    Other dangerous situations
    Potential of physical, verbal and mental abuse within workplace (by participants)
    Potential of exposure to infectious diseases
    Potential of exposure to toxic chemicals
    Potential of exposure to bodily fluids (human waste)
    Potential of sharp and moving objects
    Potential of pressures of timelines
    Potential of objects falling off high shelving
    Potential of slippery or wet surfaces
    Potential of exposure to odors
    Potential of Carpel Tunnel Syndrome
    Precautionary Measures:
    Universal precautions
    Immunization for Hepatitis B
    Vaccination against Tuberculosis
    Current Certification in First Aid/CPR
    Criminal Police Record Check
    WHMIS Training
    Adult Abuse Registry Check
    Child Abuse Registry Check
    Driver’s Abstract
    Use of protective gloves
    Use of protective masks (as needed)
    PREFERRED SKILLS/CAPABILITIES:
    Successful candidates, prior to hiring, may be required to provide:
    Background check consent
    Education verification

  • Internal Centre of Hope Candidates: All promotions and voluntary transfers are subject to up to ninety (90) calendar day trial period for full-time positions and up to one hundred and twenty (120) calendar days’ trial period for part-time positions.
    In the event the successful applicant proves unsatisfactory in the position during the probationary period, or if the employee is unable or unwilling to continue to perform the duties of the new job classification, he/she shall be returned to his/her former position, wage or salary rate, without loss of seniority. Any other employee promoted or transferred because of this rearrangement of positions shall also be returned to his/her former position, wage or salary rate, without loss of seniority. Any employee returned to their former position as a result of this clause shall not have access to the grievance and arbitration procedures.

Compensation:

The target hiring range for this position is $21.81 to $21.81 with a maximum of $21.81.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email

Recruitment.Accommodations@salvationarmy.ca

if you have a need for any accommodation and we will be pleased to discuss this with you.

About The Salvation Army

Non-profit Organizations
10,000+

The Salvation Army is the nation's largest direct provider of social services.

Annually, we help millions overcome poverty, addiction, and spiritual and economic hardships by preaching the gospel of Jesus Christ and meeting human needs in His name without discrimination in nearly every zip code.

By providing food, shelter, eviction prevention assistance, emergency disaster relief, rehabilitation, after-school and summer youth programs, spiritual enrichment, and more, The Salvation Army is doing the most good at nearly 7,000 centers of operation around the country.

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.