Client Services Representative - Full Time
Top Benefits
About the role
Are you passionate about helping others and thrive in a customer-focused environment? If so, we may have an opportunity for you!
Broadstreet Properties is looking for a full-time Customer Service Representative to join our team! The role is located in Broadstreet Manitoba Regional Office, responding to inquiries related to our residential properties throughout Western and Central Canada. Applicants must be available to work a variety of 8 hour shifts as our Call Centre operates 24 hours per day, 365 days per year.
Your contribution to the team includes:
- Respond to client inquiries in a professional and timely manner
- Troubleshoot client issues and provide viable solutions
- Document client interactions in appropriate database or software
- Support clients with tips to ensure routine issues obstacles are avoided
- Place maintenance orders with accuracy
- Utilize conflict resolution skills to ensure a high level of client service
- Adhere to both corporate and departmental policies and procedures
- Promoting company in a positive image to all current and potential clients
What you need to be successful:
- Minimum 3 years’ experience in the customer service industry
- Advanced level of proficiency with MS Office Suite and data entering
- Minimum 45 wpm typing speed
- Strong attention to detail and multi-tasking skills
- Ability to deal with clients in a sensitive and tactful manner
- Available to work irregular hours within 24 hour open time frame
The perks:
- Employer paid extended health, vision, and dental coverage (including family)
- Employee and Family Assistance Program
- Yearly health and wellness benefit
- RPP eligibility after one year
- Employee recognition program
- In-house professional development opportunities
Why Broadstreet?
Broadstreet Properties Ltd. is a family owned and operated property management company, partnered with Seymour Pacific Developments, that manage multi-family residential communities. We are a growing organization made up of diverse team members who are motivated to continuously innovate our approach to asset management. We consider employee wellbeing a priority and are dedicated to protecting the health and safety of our teams while ensuring a workplace that is respectful of everyone.
Broadstreet Properties Ltd. practices equal opportunity hiring and onboarding processes to ensure equal access and participation for everyone. We understand that we have a responsibility for ensuring a safe, dignified, and welcoming environment and we are committed to creating an inclusive environment for all employees irrespective of race, colour, religion, sexual orientation, gender identity, or any other status protected by law. We believe in integrating people with disabilities into our workforce by removing barriers and meeting accessibility needs.
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About BROADSTREET PROPERTIES LTD.
Broadstreet Properties is a family owned and operated company that values creating gainful employment opportunities for our teams and welcoming homes for our tenants Partnered with Seymour Pacific Developments, we build apartment and townhome communities and work to support local organizations. We build every detail in collaboration with a team of experts, from lifestyle amenities and in-house services right down to the home’s foundations. Broadstreet Properties takes an innovative approach to the rental experience while being focused on making it the best in the industry.
We are a growing organization made up of diverse individuals who are motivated to excel and make a difference. We work together to remain leaders in our industry and go above and beyond to build lasting relationships with our clients and our communities. With locations in over 25 cities across Central and Western Canada, we may have the opportunity you have been looking for! We continuously seek those interested in the areas of administration, customer service, sales, finance, maintenance, management, and more!
Client Services Representative - Full Time
Top Benefits
About the role
Are you passionate about helping others and thrive in a customer-focused environment? If so, we may have an opportunity for you!
Broadstreet Properties is looking for a full-time Customer Service Representative to join our team! The role is located in Broadstreet Manitoba Regional Office, responding to inquiries related to our residential properties throughout Western and Central Canada. Applicants must be available to work a variety of 8 hour shifts as our Call Centre operates 24 hours per day, 365 days per year.
Your contribution to the team includes:
- Respond to client inquiries in a professional and timely manner
- Troubleshoot client issues and provide viable solutions
- Document client interactions in appropriate database or software
- Support clients with tips to ensure routine issues obstacles are avoided
- Place maintenance orders with accuracy
- Utilize conflict resolution skills to ensure a high level of client service
- Adhere to both corporate and departmental policies and procedures
- Promoting company in a positive image to all current and potential clients
What you need to be successful:
- Minimum 3 years’ experience in the customer service industry
- Advanced level of proficiency with MS Office Suite and data entering
- Minimum 45 wpm typing speed
- Strong attention to detail and multi-tasking skills
- Ability to deal with clients in a sensitive and tactful manner
- Available to work irregular hours within 24 hour open time frame
The perks:
- Employer paid extended health, vision, and dental coverage (including family)
- Employee and Family Assistance Program
- Yearly health and wellness benefit
- RPP eligibility after one year
- Employee recognition program
- In-house professional development opportunities
Why Broadstreet?
Broadstreet Properties Ltd. is a family owned and operated property management company, partnered with Seymour Pacific Developments, that manage multi-family residential communities. We are a growing organization made up of diverse team members who are motivated to continuously innovate our approach to asset management. We consider employee wellbeing a priority and are dedicated to protecting the health and safety of our teams while ensuring a workplace that is respectful of everyone.
Broadstreet Properties Ltd. practices equal opportunity hiring and onboarding processes to ensure equal access and participation for everyone. We understand that we have a responsibility for ensuring a safe, dignified, and welcoming environment and we are committed to creating an inclusive environment for all employees irrespective of race, colour, religion, sexual orientation, gender identity, or any other status protected by law. We believe in integrating people with disabilities into our workforce by removing barriers and meeting accessibility needs.
wr1MDnWRkX
About BROADSTREET PROPERTIES LTD.
Broadstreet Properties is a family owned and operated company that values creating gainful employment opportunities for our teams and welcoming homes for our tenants Partnered with Seymour Pacific Developments, we build apartment and townhome communities and work to support local organizations. We build every detail in collaboration with a team of experts, from lifestyle amenities and in-house services right down to the home’s foundations. Broadstreet Properties takes an innovative approach to the rental experience while being focused on making it the best in the industry.
We are a growing organization made up of diverse individuals who are motivated to excel and make a difference. We work together to remain leaders in our industry and go above and beyond to build lasting relationships with our clients and our communities. With locations in over 25 cities across Central and Western Canada, we may have the opportunity you have been looking for! We continuously seek those interested in the areas of administration, customer service, sales, finance, maintenance, management, and more!