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Sales and Account Manager - Industrial Automation

Lutraabout 23 hours ago
Remote
Canada
Senior Level
Full-Time

About the role

Your Opportunity

Our client is a nationwide provider of advanced material handling and automated warehouse logistics solutions. They specialize in the installation of automated storage and retrieval systems, robotics, and complex supply chain automation for e-commerce, retail, logistics, and grocery sectors.

As an Account Manager, you will drive business growth by identifying client needs and positioning specialized installation services across a diverse portfolio of automated systems. This role serves as a primary point of contact for clients, managing the full sales cycle from initial discovery and solution development to closing profitable business. You will collaborate closely with internal Sales, Operations, and Engineering teams to ensure project proposals align with technical capabilities, client requirements, and margin goals.

Key Responsibilities

  • Opportunity Management: Identify, develop, and manage sales opportunities for specialized installation services across automated systems, racking, and robotic solutions.
  • Relationship Building: Establish and maintain strong, trusted partnerships with clients throughout the entire sales lifecycle.
  • Client Consultation: Engage with stakeholders to understand operational needs and recommend effective automation installation solutions.
  • Proposal Development: Prepare and present precise project proposals, scope summaries, and pricing that align with corporate margin targets.
  • Cross Functional Collaboration: Partner with internal estimating, operations, engineering, and leadership teams to design accurate technical solutions.
  • Deal Closure: Lead client communications regarding quotes, commercial clarifications, and scope alignment to drive successful outcomes.
  • Commercial Negotiation: Negotiate pricing, contract terms, and service expectations within approved corporate guidelines.
  • Pipeline Tracking: Maintain an active sales pipeline, manage forecasting, and provide regular updates on key account activities.
  • Project Handoff: Coordinate the transition of awarded projects to operations and execution teams to ensure accurate scope delivery.
  • Market Awareness: Monitor industry trends, client activity, and competitor developments to uncover new business avenues.
  • Client Service: Deliver high-quality responsiveness and service while upholding rigorous professional and ethical standards.

Your Know-How

  • Three to seven years of experience in sales, account management, or business development within industrial automation, material handling, construction, or industrial services
  • Proven track record of generating leads, developing proposals, and closing profitable project-based business
  • Deep understanding of solution-based selling, client qualification, and commercial contract development
  • Demonstrated ability to collaborate with cross-functional technical teams including engineering, estimating, and operations
  • Strong commercial and financial acumen with a clear understanding of project pricing and profit margins

It’s a Bonus If You have experience selling specialized installation services or complex technical project solutions Your background includes working with automated storage and retrieval systems or robotic warehouse logistics

About Lutra

Technology, Information and Internet
2-10 employees

Lutra alleviates the tightest constraint innovators face: the time and attention of the talented people capable of executing the plan.

Our recruitment solutions meet our clients and candidates where they are. We offer adaptable service models ranging from embedded talent-as-a-service to success-based and retained headhunting.

Our practice is built upon decades of experience supporting the growth of technology and venture businesses through research & development, go-to-market, operations, and executive searches.

Lutra’s vision is succinct: provide a talent edge to the innovators creating tomorrow’s possibilities and the teams mindful of our duty of care to future generations.

Up for an exploratory chat? Connect with us via hello@lutrapartners.com

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