The Program Taproot Community Support Services (formerly WJS Canada) works to improve the lives of persons in their communities through a variety of programs and services.

Our social services agency office is a busy administration hub supporting the Taproot Family Services program management for Westlock, Barrhead and Slave Lake, Alberta.

The Position The Administrative Assistant performs a variety of administrative and staff support duties for a region or group of programs in this CARF/CET accredited agency, which require a range of skills and a knowledge of organizational policies and procedures. Assists and directs visitors and resolves administrative problems and inquiries; composes, edits, and proofreads reports and proposals and prepares a range of administrative documents. The Administrative Assistant has the responsibility of helping set a friendly and courteous atmosphere. This position reports to the Program Director.

Schedule

One (1) temporary full-time position that will work 37.5 hours per week

• Monday through Friday 0900-1700
• Daily 30min unpaid lunch break
• Duration of the position will be dependent on incumbent - anticipated to conclude mid-October 2025.

In Your Role You Will

• Adhere to the standards as guided by Taproot general, personnel and program policies, as well as provincial regulations and demonstrates an understanding of Taproot values, policies, and procedures.
• Complete month end duties, including invoices, staff summaries and month end reports.
• Ensure all invoices, bills, expenses claims, etc., are submitted to the financial coordinator promptly.
• Deal with clients and their families in a professional manner as well as greet and interrelate with service representatives, clients, general public, related agency staff and other community services.
• Coordinate and perform a range of staff and/or operational support activities for the region/program group; serve as a liaison with other parts of the organization in the resolution of day-to-day administrative and operational problems.
• Operate personal computer to compose and edit documents, reports, and other materials from notes or verbal direction or from knowledge of established policies; may prepare, transcribe, compose, type, edit, and distribute agendas and/or minutes of meetings.
• Schedules and coordinates meetings, events, interviews, appointments and/or other similar activities for senior management which may include coordinating travel and lodging arrangements.
• Prepares or assists with the preparation of scheduled and/or ad hoc statistical and narrative reports; performs basic information gathering and analysis and/or forecasting, as specifically directed.
• Assists management and staff in problems solving, project planning, and development and execution of stated goals and objectives.
• Establish, maintain, and update files, databases, records and/or other documents; develop and maintain data and perform routine analysis and calculations in the processing of data for recurring internal reports.
• Requisition supplies, printing, maintenance, and other services, as required.
• Other duties as assigned by the Program Director.
• Full job description available upon request.
• Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.

As An Ideal Candidate You Possess

• Certificate/Diploma (Administration or Human Resources)
• 1+ years similar office administration experience
• Able to type 60 wpm
• Excellent Microsoft Office 365, Word, Excel skills
• Skilled in maintaining client and personnel file, data systems, and invoicing
• Good word processing and spreadsheet data entry skills capability

Other key abilities: multitasking, maintaining confidentiality, time management (prioritization) and efficient.

What Taproot Community Support Services Does At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we're building a company we're proud of.

Our Employees Enjoy

• Work/life balance
• Learning and career development opportunities
• Competitive wages and salaries
• Paid vacation and benefits for eligible employees
• Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia
• Matching RRSP plan for eligible employees within Alberta
• Professional development opportunities and job-related training
• Employee and Family Assistance Program
• Long Service Milestone rewards
• Employee referral bonus program

For more information on Taproot Community Support Services visit our website: taproot.ca

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Please apply.

Equal-Opportunity Employer

Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity.

We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.

No telephone calls please. Only those candidates selected for an interview will be notified.