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Junior Operations Administrator

Gradient MSP14 days ago
Remote
Junior
full_time

Top Benefits

Remote-first work from anywhere
Opportunity for growth as company scales

About the role

Who We Are

At Gradient MSP , we make life easier for MSPs. Billing reconciliation? Automated. Business insights? A breeze. We help MSPs scale, and we’re looking for someone to help us scale, too.

Enter: YOU.

We need a Junior Operations Administrator —a detail-loving, task-wrangling, all-around ops powerhouse who’s down to jump in where needed. If you like variety, organization, and keeping things running smoothly, keep reading.

What You’ll Be Doing

🔹 Billing & Reconciliation: Help keep our Managed Billing Reconciliation (MBR) process on track—data, accuracy, and all that good stuff.

🔹 Bookkeeping: Monthly credit card transactions and some light number-crunching.

🔹 Admin & Ops: Support internal processes, track tasks, and generally make life easier for the team.

🔹 Process Jedi: Help refine, document, and improve how we do things.

What You Bring to the Table

✅ 1-3 years of admin, operations, or bookkeeping experience.

✅ A natural eye for detail—nothing gets past you.

✅ Ability to juggle multiple tasks and keep things moving.

✅ Some bookkeeping or reconciliation experience (QuickBooks/Xero? Even better!).

✅ Tech-savvy and quick to pick up new tools.

✅ Bonus points if you know a thing or two about MSPs or SaaS.

What’s in It for You?

Remote-first (work from anywhere).

✨ Be part of a small, tight-knit team making a big impact.

✨ Tons of variety—no two days are the same.

✨ A chance to grow with us as we scale.

🦩 Ready to join the flock? Send your resume and a short note on why this role is your jam

About Gradient MSP

Software Development

Gradient MSP makes billing reconciliation effortless for MSPs, helping them bill clients accurately in a fraction of the time.

With the Synthesize Billing module MSPs can automate license reconciliation from virtually any vendor to their PSA, without losing their mind.