About the role
Location: Calgary, Alberta
Job Description What is the role? The Inventory Control Supervisor is responsible to lead their team to ensure that the on hand inventory of the Martin Grove Warehouse is accurate, transactional integrity to process is maintained, all adjustments are completed in a timely basis, and conformance to internal and legislative requirements as they pertain to inventory control. This role will pursue maximum customer fill rate achievements, monitor and support the highest quality of product to our customers, establish as well as enforce all procedures and processes as they relate to KPIs and participate in continuous improvements and projects as required.
Essential Duties & Responsibilities
- Provides leadership to direct team members and overall staff by setting clear expectations, providing necessary training, validating work performed, follow up, holding team accountable and looking for process opportunities to streamline and improve
- Promotes Safe and Inclusive work culture in DC in line with Pet Valu approaches
- Support team to remove roadblocks and facilitate highest level of quality, accuracy, and integrity within the department
- Strict adherence to all requirements as per policies, procedures and scheduled timelines and frequencies
- Cycle counting process completion as per established
- Store returns processing back to stock and associated store credits
- DC to DC transfers monitoring and support of end transactions
- Fill rate investigation to promote highest customer fill rate achievement
- New product slotting and set ups
- Discontinued product system and physical exit processes
- Shorts at time of picking investigation and transactions to correct
- Damages investigation and reduction initiatives
- Inventory shrink (Net & Absolute) investigation and reduction initiatives
- Negative inventory investigation, correction, and monitoring
- FIFO and FEFO review and action any deviations
- Monitor all DC transactions on inbound and outbound for system cleanliness
- Responsible for E-Commerce team as it relates to system transactions and order processing
- Maintain QC Audit program on E-Commerce and Store audits to support highest accuracy to our customers
- Handling of all QC related matters such as Inspection, Withdrawal, Recall, Vendor returns and Customer complaints inclusive of required process, procedure, and transactional needs
- Participate and be key leader in Annual Physical Counts as required
Additional Duties & Responsibilities
- Support product supply flow and transactions relating to 3PL providers if applicable
- Monitor and enforce inventory control procedures and process with 3PL providers if applicable
Education & Experience Requirements
- Must have a minimum of 2 years of experience leading a team in a Warehouse or Distribution Center environment
- Must have a minimum of 3 years of experience in Inventory Control positions ideally in leadership or high responsibility roles
- Must have excellent and applied knowledge of Microsoft Office (Excel, Word, Outlook, PowerPoint, etc.)
- Must have enhanced knowledge of Pivot tables and VLOOKUP functionality
- Must have excellent and applied knowledge of WMS, ERP and RF based systems and processes
- Completion of Community College in related field is considered an asset
- Experience with Microsoft Nav (Navision) is considered an asset
- Experience with 3PL providers or satellite warehouse inventory control is considered an asset
- Must have strong analytical skills
- Must have great communication skills
- Must possess employee relations strength to lead effectively
#INDS
About Pet Valu
As Canada’s largest pet retailer, we’re dedicated to strengthening the bond between Devoted Pet Lovers and their pets. From guiding new pet parents to creating a lifetime of memorable moments, love lives here™ in everything we do.
With nearly 50 years of animal care expertise, Pet Valu has grown to a network of 800+ neighbourhood stores across Canada, delivering knowledgeable customer care and premium products to support every pet’s journey. Our modern corporate office and state-of-the-art distribution centers allow us to efficiently serve these communities, ensuring consistency and top-quality service at every location.
Pet Valu is committed to fostering an open, equitable and inclusive workplace culture. Central to this is our aspiration to have our corporate ACE and franchisee staff reflect the diversity of the devoted pet lovers and neighbourhoods we serve. To demonstrate our commitment, we conduct a search for diverse candidates for all senior leadership positions, as well as potential director nominees for election to our Board.
We’re also proud to support local pet rescues and charities through our Companions for Change™ program, which has so far raised over $31 million, sponsored 200+ Dog Guides teams, and helped find forever homes for over 47,000 pets.
Headquartered in Markham, Ontario, Pet Valu trades on the Toronto Stock Exchange (TSX: PET). Find open opportunities on our careers page at petvalu.ca/careers.
About the role
Location: Calgary, Alberta
Job Description What is the role? The Inventory Control Supervisor is responsible to lead their team to ensure that the on hand inventory of the Martin Grove Warehouse is accurate, transactional integrity to process is maintained, all adjustments are completed in a timely basis, and conformance to internal and legislative requirements as they pertain to inventory control. This role will pursue maximum customer fill rate achievements, monitor and support the highest quality of product to our customers, establish as well as enforce all procedures and processes as they relate to KPIs and participate in continuous improvements and projects as required.
Essential Duties & Responsibilities
- Provides leadership to direct team members and overall staff by setting clear expectations, providing necessary training, validating work performed, follow up, holding team accountable and looking for process opportunities to streamline and improve
- Promotes Safe and Inclusive work culture in DC in line with Pet Valu approaches
- Support team to remove roadblocks and facilitate highest level of quality, accuracy, and integrity within the department
- Strict adherence to all requirements as per policies, procedures and scheduled timelines and frequencies
- Cycle counting process completion as per established
- Store returns processing back to stock and associated store credits
- DC to DC transfers monitoring and support of end transactions
- Fill rate investigation to promote highest customer fill rate achievement
- New product slotting and set ups
- Discontinued product system and physical exit processes
- Shorts at time of picking investigation and transactions to correct
- Damages investigation and reduction initiatives
- Inventory shrink (Net & Absolute) investigation and reduction initiatives
- Negative inventory investigation, correction, and monitoring
- FIFO and FEFO review and action any deviations
- Monitor all DC transactions on inbound and outbound for system cleanliness
- Responsible for E-Commerce team as it relates to system transactions and order processing
- Maintain QC Audit program on E-Commerce and Store audits to support highest accuracy to our customers
- Handling of all QC related matters such as Inspection, Withdrawal, Recall, Vendor returns and Customer complaints inclusive of required process, procedure, and transactional needs
- Participate and be key leader in Annual Physical Counts as required
Additional Duties & Responsibilities
- Support product supply flow and transactions relating to 3PL providers if applicable
- Monitor and enforce inventory control procedures and process with 3PL providers if applicable
Education & Experience Requirements
- Must have a minimum of 2 years of experience leading a team in a Warehouse or Distribution Center environment
- Must have a minimum of 3 years of experience in Inventory Control positions ideally in leadership or high responsibility roles
- Must have excellent and applied knowledge of Microsoft Office (Excel, Word, Outlook, PowerPoint, etc.)
- Must have enhanced knowledge of Pivot tables and VLOOKUP functionality
- Must have excellent and applied knowledge of WMS, ERP and RF based systems and processes
- Completion of Community College in related field is considered an asset
- Experience with Microsoft Nav (Navision) is considered an asset
- Experience with 3PL providers or satellite warehouse inventory control is considered an asset
- Must have strong analytical skills
- Must have great communication skills
- Must possess employee relations strength to lead effectively
#INDS
About Pet Valu
As Canada’s largest pet retailer, we’re dedicated to strengthening the bond between Devoted Pet Lovers and their pets. From guiding new pet parents to creating a lifetime of memorable moments, love lives here™ in everything we do.
With nearly 50 years of animal care expertise, Pet Valu has grown to a network of 800+ neighbourhood stores across Canada, delivering knowledgeable customer care and premium products to support every pet’s journey. Our modern corporate office and state-of-the-art distribution centers allow us to efficiently serve these communities, ensuring consistency and top-quality service at every location.
Pet Valu is committed to fostering an open, equitable and inclusive workplace culture. Central to this is our aspiration to have our corporate ACE and franchisee staff reflect the diversity of the devoted pet lovers and neighbourhoods we serve. To demonstrate our commitment, we conduct a search for diverse candidates for all senior leadership positions, as well as potential director nominees for election to our Board.
We’re also proud to support local pet rescues and charities through our Companions for Change™ program, which has so far raised over $31 million, sponsored 200+ Dog Guides teams, and helped find forever homes for over 47,000 pets.
Headquartered in Markham, Ontario, Pet Valu trades on the Toronto Stock Exchange (TSX: PET). Find open opportunities on our careers page at petvalu.ca/careers.