About Us:

How many companies can say they’ve been in business for over 177 years?!

Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

Location/Region: This position is located in Toronto.

What’s the role?

The Trainer is responsible for training, retraining, and assessing both new and existing lab technicians to ensure they meet production and quality standards. Working collaboratively with Lab Management and under minimal supervision, the Trainer follows established practices and written or verbal instructions to develop, implement, oversee, and adjust training programs. This role also supports global and regional Cut, Edge, and Fit operations training initiatives.

Sound Interesting?

Here’s what you’ll do:

• Define and communicate lab-wide training goals to leadership and team members, with a specific focus on Cut, Edge and Fit (CEF) operations.
• Address quality concerns by collaborating with internal and external customers, particularly in areas relating to CEF processes.
• Develop and oversee training initiatives within operations, including the creation of necessary training materials.
• Plan, implement, monitor, and communicate the Training Schedule, setting clear expectations.
• Lead individual and group training sessions, including:
  • Classroom Training: Covering work instructions and hands-on activities specific to CEF processes.
  • Shop Floor Training: Demonstrating and supervising hands-on tasks related to CEF operations.
• Use reports to evaluate the effectiveness of training programs, particularly in improving performance in CEF areas.
• Administer written exams post-training to understand retention.
• Benchmark results against like facilities in the network.
• Adapt training programs to align with learning patterns and performance goals.
• Conduct skill assessments for associates to evaluate proficiency.
• Maintain accurate training records for all associates.
• Oversee the skills certification process for associates.
• Plan and revise future training programs based on operational needs.
• Support management in reviewing, updating, and implementing work instructions, ensuring changes are incorporated into training plans.
• Keep the training area and personal workspace clean and organized.
• Participate in internal operator calibration and external self-calibration activities.
• Contribute to the CEF Training Network and drive continuous improvement of the training program and methodology.
• Adhere to safety standards and promptly report any safety concerns to leadership.
• Other duties as assigned.

Do you qualify?

Education and Experience

• High school diploma or equivalent (required).
• Previous experience in training roles; trainer certification is preferred.
• 2+ years of experience in the optical industry with a focus on optical edging, mounting, and inspection.

Skills and Competencies

• Language Skills: Fluent in English with the ability to communicate clearly and concisely.
• Technical Proficiency: Skilled in Microsoft Office tools, including Outlook, Excel, PowerPoint, and Word.
• Optical Expertise: Comprehensive knowledge of optical mounting, inspection processes, and equipment calibration.
• Teaching Skills: Familiarity with effective teaching methodologies, tools, and techniques.
• Organizational Skills: Strong organizational and time management abilities.
• Critical Thinking: Demonstrated critical thinking and decision-making capabilities.
• Analytical Skills: Strong analytical and problem-solving skills are essential.
• Performance Management: Experience in monitoring and improving employee performance.
• Self-Motivation: Highly organized and self-driven, with the ability to take initiative.
• Adaptability: Flexible and capable of performing a variety of tasks.
• Work Environment: Ability to thrive in a fast-paced, multi-tasking production environment.
• Focus and Precision: Capacity to maintain focus for extended periods, with a keen eye for detail and symmetry.
• Patience and Persistence: Must possess the patience to see tasks through to completion.
• Integrity: Honest, dependable, and able to follow both written and verbal instructions.
• Professionalism: Maintains a professional demeanor, including in customer-facing interactions.
• Work Schedule Flexibility: Willingness to work overtime and off-shift hours as needed.
• Mechanical Skills: Strong dexterity and mechanical aptitude.
• Manufacturing Experience: Prior experience in manufacturing operations is preferred.

We have amazing benefits to support you as an employee at ZEISS!

• Medical
• Vision
• Dental
• RPP
• Employee Assistance Programs
• Vacation and sick pay
• The list goes on!

ZEISS is an EEO/AA/M/F/Disabled Veteran Employer

Your ZEISS Recruiting Team:

Jo Anne Mittelman

Accommodation

ZEISS is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices. Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.