Case Manager – Mental Health & Justice Case Management Program (Full Time – Permanent)

The Role and Opportunity

CMHA Toronto’s Mental Health and Justice Case Management Program is seeking a Site based Case Manager. The Case Manager will work primary at a residential site, within team of case managers primary in the West (sometimes East) end of Toronto to provide residential/community-based support and linkages to individuals with serious mental illness who are at significant risk of incurring criminal charges and/or atsignificant risk for apprehension by the police.

Salary: $54,943 – $60,203

Hours of Work: 35 per week

About CMHA Toronto

Canadian Mental Health Association (CMHA)is the most established and extensive community mental health organization in Canada. We identify and respond to Canada’s most pressing mental health priorities. At the national level, we push for nationwide system and policy change. At the community level, millions of people in Canada rely on CMHA’s extensive grassroots presence. Since 1918, CMHA has grown to provide mental health services and supports across Canada in over 330 communities. CMHA Toronto was, established in 1953. CMHA Toronto proudly provides services to over 10,000 clients per year, in 31 programs at 13 locations across the City of Toronto. Our services are delivered by a passionate and diverse team. Join us in providing high quality mental health and addictions services, advocating for a better mental health system, and providing education and mental health supports to clients across Toronto.

Job Description:

As a Case Manager, you will be based at a designated site, playing a crucial role in supporting our residents by developing and implementing individualized care plans. You will work closely with clients to assess their needs, connect them with resources, and provide ongoing support to help them achieve their goals. Your responsibilities will include:

RESPONSIBILITIES

• Outreach and assessment
• initial assessments and developing personalized care plans.
• Providing case management services, including coordinating with external agencies and service providers.
• Offering emotional support and counseling to residents.
• Monitoring and documenting residents' progress and adjusting care plans as needed.
• Facilitating group activities and workshops to promote personal development.
• Ensuring compliance with all relevant regulations and standards.
• Collaborating with other team members to provide holistic care.
• Providing community-based case management supports, including education,resources,accompanyto appointments,informationand advocacy
• Assist with ID cards, OAS, OW/ODSP, Trillium, etc.
• Linking to community services and agencies and/or providing support and resources
• Contribute to the development of comprehensive client-centered assessments and recovery plans (OCAN,MSE).
• Support with medical and or mental health challenges
• Orientation to program and agency
• Client-centred engagement, serviceprovisionand interventions
• Skill development and goal planning
• Maintaining a trusting, respectful and collaborative working relationship
• Monitoring,evaluationand follow-up
• Conduct visits in the clients’ homes, hostels,hospitalsand other community settings working in sometimes difficult conditions, including hoarding and pest infestations.
• Comfortable working with a broad range of clientele.

SKILLS YOU BRING

• Bachelors level education in Social Work/Social Science or equivalent
• 3years experiencein community mental health and addictions
• Ability to work with diverse communities
• Ability todemonstratea non-homophobic and anti-racism approach
• Experience in case management
• Second language would be an asset
• A valid driver’s license, acarand insurance coverage arerequiredfor this position.

Hours of Work:

• Sunday-Thursday 11am-7pm or 10am-6pm. Hours are subject to change based on program needs

WHY CHOOSE CMHA TORONTO?

If you care about mental illness and mental health and you have the right skills, then CMHA Toronto may be the place for you. We have a positive and fair workplace culture, where staff are provided with opportunities for learning and advancement. We are also big believers in wellness and work-life balance. Our benefits include:

• Health Care of Ontario Pension Plan (HOOPP), a predictable, secure monthly income upon retirement
• Work-life balance and flexibility – to ensure you have time for the things that matter to you
• Annual Professional Development Funding for career learning and advancement
• Work with like-minded, passionate individuals and make an impact on mental health service delivery
• Build genuine and authentic connections, with colleagues and clients, with the goal of making a difference

CMHA Toronto is committed to promoting a workplace culture of inclusion, openness, mutual respect, and a ‘no blame and accountable’ environment. Our staff report that they value the flexibility in work schedules and the work-life balance CMHA Toronto encourages. They appreciate the training and development opportunities provided to staff and the encouragement for continuous learning. Staff often comment on the sense of family and personal support that exists throughout the organization.

CMHA Toronto is committed to our workforce reflecting the diversity of the communities within which we work and is an equal opportunity employer. As such, we encourage applications from persons with disabilities, members of visible minorities, First Nations, Inuit, and Metis people, people of all sexual orientations and genders, and others who may contribute to the diversity of our staff. Personal experience with mental health issues, either through self or a loved one, is an asset. If you are contacted by our offices regarding a job opportunity, please advise prior to the interview should you require any accommodation.

To be eligible for this role candidates will be required to adhere to our COVID-19 policy and provide proof of vaccination.

Important Disclosure:

We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of the hiring process.

This posting is for an existing vacancy.

CMHA Toronto thanks all applicants for their interest, however, only those selected for an interview will be contacted.