SDR - Sales Development Representative, ONE

Vancouver, BC · Sales · Hybrid

About Operto Guest Technologies

Operto helps hospitality teams deliver seamless guest stays, run more connected operations, and capture more of the value behind every stay.

Built on smart access, in-unit controls, and connected devices, Operto connects the systems, workflows, and teams behind the scenes bridging the physical and operational layers of hospitality. From guest access and in-stay experience to task management and team coordination, we help operators reduce friction, stay aligned, and operate more efficiently at scale.

We’re designed to work with the tools that are already in use, acting as a flexible layer that connects various tech stacks rather than replacing it giving operators more visibility, control, and consistency across the guest journey.

Now, we’re building on that foundation; with Operto ONE, we’re introducing new ways to support operations through intelligent automation helping teams respond faster, reduce manual work, and strengthen direct control over the guest experience and the revenue behind it.

As hospitality evolves, our focus remains the same: simpler operations, better coordination, and helping operators deliver great stays while keeping more of what they earn.

About the role

As a Sales Development Representative, you will play a critical role in identifying, contacting and thoughtfully engaging with a portfolio of assigned customers. The SDR sources and actively develops new sales opportunities, leading our outbound demand generation efforts and scheduling conversations with prospects. The ideal candidate is self-motivated and hungry to start in a technology sales career and willing to put in the work to learn a lead generation skill set that will be an asset to their long-term sales career.

What You’ll Do

• Generate Leads. You’ll build prospect lists, research accounts, cold call and warm call, craft personalized email outreach, leverage a robust tech sales stack, and use AI to prospect at scale. You'll generate leads through:

  • Highly targeted outbound prospecting
  • Nurturing and converting inbound leads.

• Lead introductory calls and master the art of discovery. You'll learn to identify prospect pain points and articulate Operto’s value in real conversations, building this crucial sales skill through hands-on experience.

• Have the autonomy to work on projects beyond your role. From evaluating leading edge sales technology, to improving existing processes, and supporting the Sales Manager and Solutions Engineer your impact goes beyond just prospecting.

Who you are

• 1+ years of experience in SaaS Sales. Hospitality tech is a plus!
• Bachelor's degree in Business or a related field
• Willingness and desire to work in a fast-paced and high-growth environment
• Persistent to keep pushing for results, even when facing rejection and adversity
• Experience with cold calling
• Excellent written and oral communication and active listening skills
• Strong desire and ability to move up within a sales organization
• Creative problem-solving approach
• Strong analytical and organizational skills

Why You’ll Love Working at Operto:

• Comprehensive Health Benefits: Enjoy coverage with extended health benefits, including health, vision, and dental care. Your well-being is our top priority!
• Paid Time Off: Recharge with ample paid time off, because we believe a balanced life is a successful life.
• Competitive Compensation: Receive a salary and benefits package that reflects your experience and skills, recognizing and rewarding your value to our team.
• Dynamic & Supportive Team: Join a high-achieving, collaborative team that supports growth, and celebrates success together.
• Hybrid Work: Enjoy the flexibility of hybrid work opportunities, while staying connected with our team.
• Winter Break: We have a reduced working schedule from December 25th to January 1st annually, allowing our team to enjoy the festive season with their loved ones without affecting their vacation balance.
• We’re champions of diversity. Our diverse backgrounds, skills, and abilities make us stronger. We work hard to make Operto a place where everyone feels welcome, respected and supported.
• Salary Range: Pay Rate: This compensation range takes into account a wide range of factors that are considered in making compensation decisions including but not limited to job-related skills, experience and relevant training or education, business and organizational needs. CAD: $53,000 annually

Operto is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin or disability status. We are committed to providing accommodations in all parts of the hiring process. Upon request, we will work with you to meet your needs.

We thank all applicants for their interest, however, only those candidates selected for an interview will be contacted.