Position Description

The Workshop Facilitator is responsible for planning, coordinating, facilitating, and documenting collaborative workshops that support organizational, business, and technology initiatives. Working closely with project teams, subject matter experts, leaders, and stakeholders, the facilitator guides structured discussions to gather requirements, validate solutions, identify opportunities for improvement, build consensus, and support informed decision making.

The role ensures workshops are well organized, engaging, and outcome driven, resulting in clear actions, decisions, recommendations, and next steps. The Workshop Facilitator fosters productive collaboration across diverse stakeholder groups, helping teams navigate complex topics, align on objectives, and achieve project goals.

This role plays a critical part in enabling effective collaboration, ensuring stakeholder alignment, and driving successful outcomes across projects, programs, and organizational initiatives.

Your future duties and responsibilities

Plan, design, and facilitate workshops, meetings, and working sessions to support project and business objectives. Collaborate with stakeholders to define workshop goals, agendas, materials, and desired outcomes. Lead discussions that encourage participation, knowledge sharing, problem solving, and consensus building. Elicit, capture, and document requirements, feedback, decisions, risks, and action items. Translate complex concepts into clear and understandable discussions and outputs. Manage diverse perspectives and facilitate constructive dialogue across cross functional teams. Ensure workshop outputs are documented, communicated, and tracked through to completion. Support change initiatives, process improvements, business transformations, and strategic planning activities. Build strong relationships with stakeholders at all levels to promote engagement and alignment. Continuously improve facilitation approaches, tools, and techniques to maximize effectiveness.

Required Qualifications To Be Successful In This Role

Strong workshop facilitation, meeting management, and stakeholder engagement skills. Excellent verbal and written communication abilities. Active listening, questioning, and conflict resolution capabilities. Strong analytical and critical thinking skills. Ability to synthesize information and drive clarity from complex discussions. Experience working with multidisciplinary teams and diverse stakeholders. Strong organizational skills with attention to detail and follow through. Ability to influence outcomes and foster collaboration in a fast paced environment. Proficiency with collaboration, presentation, and documentation tools.

Key Competencies

Facilitation and leadership

Stakeholder management Communication and interpersonal skills Problem solving and decision support Collaboration and teamwork Adaptability and resilience Strategic thinking Results orientation

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $90,000–$140,000. This role is an existing vacancy.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team—one of the largest IT and business consulting services firms in the world.