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Personal Lines Broker - Head Office

Hybrid
Burnaby, British Columbia, Canada
Mid Level
Full-Time

Top Benefits

Performance-based Bonuses
3 Weeks Paid Vacation
Comprehensive Medical Plan

About the role

WHO WE ARE We are a dynamic independent insurance brokerage providing auto, personal lines and commercial insurance. We operate three locations in Burnaby, BC. Our family roots shine through in our commitment to our employees and our customers. Learn more about our story.

WHO YOU ARE As a Personal Lines Insurance Broker, you work hard to build long-term, professional relationships with current and potential clients. You communicate in a simple and easy to understand manner. You can capably and accurately present facts, choices, and useful advice, verbally and in writing, so that new and existing customers can make a confident and informed decision regarding their insurance needs.

Hold at minimum, a Level 1 Insurance Broker licence in British Columbia, Levle 2 or willingness to obtain preferred.

At least 3-5 years experience in selling personal lines insurance

Proficient in MS Office (Word, Excel; Outlook); familiarity with EPIC Applied Systems an asset

Affinity for helping others; enjoy being part of a team; are comfortable working in a fast-paced, dynamic environment

Excited about contributing each day to the growth of Park Insurance, and your personal development

WHAT YOU’LL DO Sales

Motivated and willing to conduct in-person and telephone sales

Evaluate the insurance needs of clients and prospects (ensuring no gaps or lapses in coverage)

Regularly follow-up with all prospects

Work with a team to establish and achieve to develop new business

Work to grow your department and increase the profitability of the company as a whole

Customer Service

Determine each client’s needs, extent of present coverage, and long-term needs to determine the best insurance products to meet their needs

Review applications, renewal requests, and endorsements for accuracy, ensuring they are compliant with underwriting guidelines

Calculate premiums and rates; apply payments and/or refunds

Complete the binding, invoicing, premium collection, and file documentation of assigned accounts

Process cancellations; proactively inquire and document reasons for cancellation

Keep in touch with policy holders for changes, updates, new options, or problems with their coverage

Consistently document activities and attach correspondences daily in Park’s broker management system

HOW YOU’LL DO IT

Develop and maintain respectful, professional, and friendly working relationships with colleagues, company underwriters and anyone we do business with

Actively listen to colleagues’ suggestions; contribute to team meetings

Mentor others using your insurance expertise

Update your personal lines insurance knowledge through continuing education

Actively support Park’s participation in organizational culture, community events and industry events

Embrace Park’s core values of: Passion, Happiness, Innovation and Teamwork

WHAT WE OFFER

5 days per week; Monday – Friday schedule; eligible after probation for Hybrid schedule (3 days at our Head Office in Burnaby and 2 at home)

Competitive compensation and performance-based bonuses

3 weeks paid vacation

Comprehensive medical plan (100%); Dental plan (80%)

Health and Wellness program; 10 sick days; 2 personal days; 20-minutes per day for wellness activities; coverage includes optometry, physiotherapy

Licensing fees are paid 100%

Employee discounts on home and auto insurance

Employee referral program

Educational reimbursement program; certification upgrades are paid 50% up front and remainder on successful completion

In-house education programs with a focus on personal development

Emphasis on career growth with opportunities for advancement

Positive, empowering, family atmosphere – biannual staff appreciation events, anniversary lunches and lots of other fun staff events We will invest in you. We will encourage and support your professional and personal development.

About Park Insurance

Insurance
11-50 employees

Our customers come first. We source coverages that meet your unique insurance needs. We recognize that an insurance broker can—and must—be personable, friendly and at all times fair. We provide a level of valued service that our customers truly need and turn to repeatedly.

Our President is Bryan Fitzpatrick. As the second-generation to run our family-owned firm, Bryan shares, “I prefer to maintain our family business roots and go the extra step to make people happy. We serve our customers much better as an independent broker. We give people personalized attention and the greatest value for their insurance dollars.”

We work hard to ensure that you know your options, understand your choices and are getting exactly the coverage you need. Unlike a direct seller or agent, we are not limited to just one insurance company when we look to get you the best value. We find the best premium coverage for you at very competitive prices.

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