Who you are

• 8+ years of product design experience, including 3+ years managing design teams working on complex, technical, or builder-oriented products. Your portfolio demonstrates high-quality design work on workflow tools, developer platforms, or similarly complex systems
• Systems thinker with technical depth. You understand how complex product ecosystems work and can see how changes ripple across experiences. You have strong technical fluency and can partner effectively with engineers, understand system architecture, and make design decisions informed by technical constraints
• Transformation-minded leader. You've led teams through significant product or strategy shifts and maintained team morale and quality during change. You know how to balance preserving what works while pushing toward bold new visions
• Strong cross-functional partner. You build trust with product and engineering leadership, influence zone strategy, navigate technical constraints, and co-own outcomes across multiple teams simultaneously. You anchor work in meaningful metrics and balance craft excellence with shipping velocity
• Team developer with operational strength. You set clear expectations, give direct feedback, and create growth opportunities for designers at different stages. You establish clear team rhythms, improve collaboration patterns, and create the conditions for designers to do their best work
• AI-fluent in practice. You embrace AI to accelerate design work, coach your team to do the same, and understand how AI capabilities should reshape both product experiences and design processes
• We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description

What the job involves

• Reports to: Mindy Wagner, Sr. Manager of Product Design
• I'm Mindy, the hiring manager, and I'm looking for a new Sr. Manager of Product Design for the Workflow Zone. This is a net-new role to support our overall growth
• We're looking for a strategic and visionary Senior Manager of Product Design to lead design across the Workflow Zone. This is a high-impact leadership role
• You'll manage 3 designers working across our core building experience and partner closely with product and engineering leadership to shape how automations are built on Zapier
• Lead and develop the Workflow design team. Set clear goals, define success metrics, and coach designers through regular feedback. Work with other leaders to align design strategy with business objectives
• Shape Workflow Zone strategy. Work with product and engineering leadership to define how automation building evolves and drive the vision for unifying code, no-code, and AI in the builder experience
• Drive design quality and cohesion. Establish standards and ensure the builder experience feels unified across products
• Champion operational excellence. Develop and lead zone rituals and ensure designers have the right processes and support
• Navigate technical complexity. Operate effectively across highly technical infrastructure and user-facing experiences
• Build for scale and reliability while maintaining usability as workflows become more complex
• Advance AI-enabled design practices. Help your team leverage AI to speed up design exploration, test hypotheses, and identify customer opportunities

The application process

• Deadline to Apply: 28 February 2026 at 05:00 GMT
• All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional
• Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process
• After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Benefits

• Work from anywhere
• Bonus program
• Unlimited vacation policy
• Great healthcare + dental + vision coverage*
• Retirement plan with company match*
• Stock options for every Zapien**
• 2 annual company retreats to awesome places
• 14 weeks paid leave for new parents
• Home office setup stipend
• Professional development allowance