People & Culture Manager
Top Benefits
About the role
Our client Neighbours Community Homes is Toronto’s leading non-profit supportive housing agency with a 45-year track record of excellence. Neighbours offers permanent, affordable housing and social programs to support individuals challenged by complex mental illness and addiction, including those who are homeless or otherwise marginalized. They own 53 buildings with 1400 supportive housing units. They provide support services and/or rent subsidies to tenants in 250 units in the rental market. Neighbours Community Homes works closely with sector partners to deliver programs and advocate for solutions that will address homelessness and end the legacy of institutionalization.
About the role:
The Manager, People and Culture is responsible for the effective management, supervision and leadership of the direct services administration staff and assisting in executing the department workplan. This position is a critical role in the achievement of the strategic plan. Accountable to ensure that the programs demonstrate respect for tenants who are living with mental illness, addictions and social isolation, and who come from racially and ethnically diverse backgrounds.
This position works as part of a team, reporting to the Chief People and Culture Officer.
Accountable for human resources in key functional areas, labour relations, including recruitment and staffing, corporate training organizational development, overseeing payroll administration, employee relations, health & safety, performance management of front-line staff, wellness and disability management, and pension & benefits administration.
Responsible to advise Neighbours on processes and process improvement and managing employee issues to minimize overall risk to the organization as it relates to Human Resources.
Key Duties and Responsibilities:
- Lead initiatives that promote effective employee and labour relations by ensuring the provision of timely and appropriate direction, coaching and consultation to managers and employees regarding Human Resources issues, and handling of complaints and grievances & arbitrations.
- Administer the Collective Agreement and relevant Employment Legislation impacting staff.
- Provide input and recommendations regarding grievance proceedings when appropriate.
- Manager the vendor relationship with the Payroll Service Coordinator and the Time Tracker Provider.
- Lead and oversees the management of WSIB claims and back-to-work programs.
- Lead the recruiting process for all hires across the organization, recommend and implement cost-effective sourcing strategies, and partner with hiring committees through the selection and offer process.
- Provide leadership in the development and implementation of organizational Health and Safety policies, programs, and initiatives that reduce risk, safeguard worker safety, and comply with legislative requirements.
- Recruit, hire, train, and supervise reception staff, temporary staff, and Head Office summer students as per Neighbours policies and procedures.
- Consultation on HR policies and programs, acting as a primary resource to managers and employees on the interpretation and implementation of policies and procedures.
- Provide information to Payroll Coordinator, ensuring accuracy, security and timeliness and all legislative requirements are met. Ensures the integrity of systems and records to meet audit standards. Ensures all-year end processes are managed and completed on time.
- Complete annual performance reviews to include individual work plans
Requirements
What we are looking for:
- Five (5) years of Human Resources experience in a unionized environment.
- University Degree in Business Administration, Human Resources or related field preferred.
- CHRP or CHRL designation preferred.
- Strong experience with labour relations process and activities.
- Experience with supervising payroll/WSIB/EHT/CRA payments & reconciliations.
- A solid understanding of HR practices and employment legislation.
Working Conditions:
- Exposure to household pests, bodily fluids, individuals experiencing crises, individuals who may be under the influence of substances, cleaning chemicals, and some smoking environments.
- Usually work in an office setting and in a team environment.
- Working hours are 35 hours per week. Operate independently and work flexible hours including weekends and evenings as required by operational needs.
- Requirement to travel to and work from other Neighbours locations as required.
As a condition of employment, a successful police record check for Vulnerable Sector is required. Candidates must be legally entitled to work in the country where this role is located.
Hiring Range: $95,000 to $110,00
If you are interested in this role, please apply on or before February 18, 2026.
This position is being posted in response to an existing vacancy at Neighbours Community Homes
At RLB People, we are committed to a fair, inclusive, and transparent hiring process. We use AI-assisted tools to support our team with tasks such as organizing applications and highlighting job-related qualifications. These tools never make decisions or remove candidates from consideration. Every application is reviewed by our hiring professionals, and all screening, interviewing, and selection decisions are made by real people. If you have questions about our use of AI at any stage, please let us know.
RLB People and Neighbours Community Homes are Equal Opportunity and Inclusive Employers, committed to a fair and equitable hiring process. If you need accommodation at any stage, just let us know.
Benefits
- Hiring Range: $95,000 to $110,000
- Extended Healthcare Plan (Medical, Disability, Dental & Vision)
- RPP - Group RRSP
- Group Life - AD&D - Critical Illness Insurance
- Paid Time Off Benefits
- Training & Development
- Employee Assistance Program - Counseling
About RLB People
People & Culture Manager
Top Benefits
About the role
Our client Neighbours Community Homes is Toronto’s leading non-profit supportive housing agency with a 45-year track record of excellence. Neighbours offers permanent, affordable housing and social programs to support individuals challenged by complex mental illness and addiction, including those who are homeless or otherwise marginalized. They own 53 buildings with 1400 supportive housing units. They provide support services and/or rent subsidies to tenants in 250 units in the rental market. Neighbours Community Homes works closely with sector partners to deliver programs and advocate for solutions that will address homelessness and end the legacy of institutionalization.
About the role:
The Manager, People and Culture is responsible for the effective management, supervision and leadership of the direct services administration staff and assisting in executing the department workplan. This position is a critical role in the achievement of the strategic plan. Accountable to ensure that the programs demonstrate respect for tenants who are living with mental illness, addictions and social isolation, and who come from racially and ethnically diverse backgrounds.
This position works as part of a team, reporting to the Chief People and Culture Officer.
Accountable for human resources in key functional areas, labour relations, including recruitment and staffing, corporate training organizational development, overseeing payroll administration, employee relations, health & safety, performance management of front-line staff, wellness and disability management, and pension & benefits administration.
Responsible to advise Neighbours on processes and process improvement and managing employee issues to minimize overall risk to the organization as it relates to Human Resources.
Key Duties and Responsibilities:
- Lead initiatives that promote effective employee and labour relations by ensuring the provision of timely and appropriate direction, coaching and consultation to managers and employees regarding Human Resources issues, and handling of complaints and grievances & arbitrations.
- Administer the Collective Agreement and relevant Employment Legislation impacting staff.
- Provide input and recommendations regarding grievance proceedings when appropriate.
- Manager the vendor relationship with the Payroll Service Coordinator and the Time Tracker Provider.
- Lead and oversees the management of WSIB claims and back-to-work programs.
- Lead the recruiting process for all hires across the organization, recommend and implement cost-effective sourcing strategies, and partner with hiring committees through the selection and offer process.
- Provide leadership in the development and implementation of organizational Health and Safety policies, programs, and initiatives that reduce risk, safeguard worker safety, and comply with legislative requirements.
- Recruit, hire, train, and supervise reception staff, temporary staff, and Head Office summer students as per Neighbours policies and procedures.
- Consultation on HR policies and programs, acting as a primary resource to managers and employees on the interpretation and implementation of policies and procedures.
- Provide information to Payroll Coordinator, ensuring accuracy, security and timeliness and all legislative requirements are met. Ensures the integrity of systems and records to meet audit standards. Ensures all-year end processes are managed and completed on time.
- Complete annual performance reviews to include individual work plans
Requirements
What we are looking for:
- Five (5) years of Human Resources experience in a unionized environment.
- University Degree in Business Administration, Human Resources or related field preferred.
- CHRP or CHRL designation preferred.
- Strong experience with labour relations process and activities.
- Experience with supervising payroll/WSIB/EHT/CRA payments & reconciliations.
- A solid understanding of HR practices and employment legislation.
Working Conditions:
- Exposure to household pests, bodily fluids, individuals experiencing crises, individuals who may be under the influence of substances, cleaning chemicals, and some smoking environments.
- Usually work in an office setting and in a team environment.
- Working hours are 35 hours per week. Operate independently and work flexible hours including weekends and evenings as required by operational needs.
- Requirement to travel to and work from other Neighbours locations as required.
As a condition of employment, a successful police record check for Vulnerable Sector is required. Candidates must be legally entitled to work in the country where this role is located.
Hiring Range: $95,000 to $110,00
If you are interested in this role, please apply on or before February 18, 2026.
This position is being posted in response to an existing vacancy at Neighbours Community Homes
At RLB People, we are committed to a fair, inclusive, and transparent hiring process. We use AI-assisted tools to support our team with tasks such as organizing applications and highlighting job-related qualifications. These tools never make decisions or remove candidates from consideration. Every application is reviewed by our hiring professionals, and all screening, interviewing, and selection decisions are made by real people. If you have questions about our use of AI at any stage, please let us know.
RLB People and Neighbours Community Homes are Equal Opportunity and Inclusive Employers, committed to a fair and equitable hiring process. If you need accommodation at any stage, just let us know.
Benefits
- Hiring Range: $95,000 to $110,000
- Extended Healthcare Plan (Medical, Disability, Dental & Vision)
- RPP - Group RRSP
- Group Life - AD&D - Critical Illness Insurance
- Paid Time Off Benefits
- Training & Development
- Employee Assistance Program - Counseling