As a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community – almost $90 million since 2000 alone – because when our members do well, we believe our communities should do well too.

Associate, CMHC

Sep 25, 2025

Location(s): Georgia Business Centre

Job Type: Full Time Regular

myWork Program: Hybrid

Starting Salary Range: $64,700.00 - $77,600.00

Background Screening Requirement:

• Enhanced Criminal Record Check
• Credit Check
• Identity Verification
• Employment Verification
• References

Overview:

Reporting to the Director, CMHC, the Associate supports the maintenance and building Coast Capital’s CMHC insured commercial lending program. The position will be exposed to varying deal complexity and sophisticated portfolio where the incumbent will be a key contact to ensure smooth delivery of our services.

Individual Key Contributions/Responsibilities:

• Prepare credit applications to CMHC and Coast Capital, including conducting appropriate due diligence and investigation to gain solid understanding of the borrower, analyzing and interpreting financial data and credit information, assessing the value of security (including performing site visits if applicable), and underwriting commercial mortgage presentations and annual reviews with summaries and recommendations regarding risk assessment, within the guidelines of Coast Capital’s CMHC lending policies and procedures.

• Actively collaborate with other business partners to ensure thorough underwriting and funding of the loan and to assist the Director in executing sales and referral opportunities, and in acquiring and retaining profitable commercial relationships. Business partners include but are not limited to credit committee, clients, servicing, solicitors, third party consultants, document admin team and branch contacts.

• Support pre-funding and post-funding due diligence and security documentation completion and follow-up.

• Responsible for annual credit monitoring and compliance requirements which includes obtaining and analysis of financial statements, margin and other reports.

• Prepare everyday banking (including account opening documentation), lending (non-security) and investment product documentation in a courteous and knowledgeable manner in accordance with established standards and legislative/regulatory requirements.

• Actively identify, record and advise of any potential risk issues. Recommend workflow and administrative process alternatives to improve efficiencies and customer service. Assist in resolving audit and customer issues, ensuring irregularities are corrected, and provide timely, effective problem resolution, escalating issues as needed.

• Understand and comply with all CMHC, regulatory and compliance requirements.

• Plan, organize and complete assigned tasks such that all tasks are completed in a timely manner and to quality standards, while at all times maintaining a high level of customer service.

• Identify risk related to commercial lending and regulations, Bank Policies & Procedures, legal and ethical requirements, process requirements and established guidelines, to maintain operational integrity.

• Process customer’s requests accurately and within specified timeframes, in accordance with Credit Union Policies & Procedures and applicable legislative/regulatory requirements, to effectively and efficiently support and sustain exemplary customer sales, service and non-credit fulfillment.

• Prevent loss due to fraud, counterfeiting, money laundering, or defalcation; identify and support suspicious and other reportable transactions or patterns of activity that are suspected to be related to money laundering.

• Staying current with market information and commercial mortgage market trends.

• Performing other duties in keeping with the purpose and accountabilities of the job, such as preparing reports, assisting with compliance-related tasks and completing department projects as assigned.

Job-Related Experience

• Minimum 1 – 4 Years of Job-Related Experience

• Experience in financial services including exposure to lending, commercial banking, portfolio management and business development.

• High School Diploma plus completion of a Diploma Program (two years of formal education or equivalent).

• A Bachelor’s Degree in Business/Commerce, MBA or other relevant designation (i.e. accounting designation) would be an asset. Accreditation will be required internally/externally for future mobility.

• Passion for real estate combined with a basic knowledge and understanding of financial and statement analysis.

• Basic knowledge of commercial credit (analysis, policies, security analysis and monitoring).

• Experience creating and delivering business presentations and strong technical writing skills.

• Excellent communication skills, both written and verbal, and are able to work well independently as well as within a team environment.

• Results-driven and possess strong organizational skills with a high attention to detail.

• You take ownership of your work and demonstrate a high degree of accountability and commitment at all times.

• Basic to Intermediate level user of Microsoft Office (Excel, Word, PowerPoint, SharePoint).

• Knowledge of CCS policies and procedures.

Equity, Diversity & Inclusion at Coast Capital

Don’t meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone – including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you’re excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital.

At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community.

Coast Capital is committed to providing an accessible recruitment experience. If you are a candidate with a disability and require accommodation(s) during any stage of the recruitment process, please contact us at accessibility@coastcapitalsavings.com or 778-391-5836. This contact is intended solely for inquiries or feedback related to accessibility barriers, accommodation requests or alternate format requests. We will work with you to ensure your needs are met. You will only receive a response to inquiries related to these topics.

Why join Coast Capital Savings?

• Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities.
• Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we’re doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive.
• A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership.
• Work where you’re most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role.
• Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle.
• Retirement options. We also take care of our employees once they retire. That’s why we offer the choice of a defined contribution or defined benefit pension plan or RSP’s.
• Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits.
• Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We’re human, which means we like to have fun with events, celebrations, and recognition throughout the year.
• An award winning culture. We’re a Platinum member of Canada’s Best Managed Companies and are regularly recognized by Canada’s Most Admired Corporate Cultures and the BC Top Employers Awards.
• We reinvest 10% back into the community. When we do well, our communities do well. That’s why since 2000 we’ve invested over $90 million into our member’s communities.
• Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice.