Senior IT Functional Analyst – SAP SD (Order-to-Cash)
Top Benefits
About the role
Job Type: Regular People are at the heart of our success. Our culture encourages collaboration, transparency, and accountability in order to generate value and achieve sustainable results. Being part of the team means committing to an environment where everyone’s impact truly matters. At Agropur, each role aims to generate value and have a tangible impact on collective performance. Senior IT Functional Analyst – SAP SD (Order-to-Cash) is responsible, for Canadian and U.S. operations, for the design, optimization, and coordination with technical consultants of all systems and processes related to the Order-to-Cash (O2C) cycle. This scope includes customer master data management, order entry and processing, pricing and commercial agreements (CCM), deliveries, billing, and integrations with Finance, Supply Chain, Logistics, and Customer Service functions. This role is responsible for effectively translating business needs from Sales, Customer Service, Finance, and Operations teams into functional and technical requirements that can be understood by development and support teams. The incumbent ensures that business processes support organizational objectives while leveraging SAP capabilities and associated technologies to improve operational efficiency, compliance, and customer experience. The Senior IT Functional Analyst defines the technology roadmap in collaboration with business and IT stakeholders. They lead discussions related to solution architecture, process evolution, and technology decisions, while ensuring the stability and support of both strategic and legacy applications in collaboration with internal support teams and external partners. Context to maximize your impact: Recognition of years of service for vacation calculation; Flexible remote work options; Flexible group insurance plan including telemedicine services; Employee assistance program; Opportunities to invest in yourself (career development, etc.); Annual bonus; Pension plan with company contributions; Salary scale 006: $100 900$ to $126 100 (Base salary will be determined based on your academic background, experience, training, and skills related to the position.) Where you will drive value: Act as the functional expert and owner of SAP SD solutions covering the entire Order-to-Cash process Serve as a liaison between business and technical teams for all initiatives related to order management, pricing, billing, and deliveries Gather, analyze, and document business needs and functional requirements Design and optimize customer order management processes, from order creation to billing Ensure governance and evolution of pricing processes, including price lists, discounts, promotions, trade agreements, and rebate programs Collaborate with Finance teams to ensure the integrity of billing, revenue, and accounts receivable processes Work closely with Supply Chain, Logistics, and Customer Service teams to optimize order execution and customer experience Provide expert-level support for incidents and complex Order-to-Cash issues Coordinate testing and deployment activities Lead or contribute to strategic projects, continuous improvement efforts, and digital transformation initiatives Collaborate with external partners and support teams to ensure performance, availability, and evolution of solutions Ensure compliance with internal controls, audit requirements, and corporate governance standards Identify opportunities for automation, simplification, and continuous business process improvement What will enable you to have an impact: Education: Bachelor’s degree in Information Technology, Business Administration, or a related field required Equivalent combinations of education and/or experience may be considered Experience: Minimum of five (5) years of experience as an IT Functional Analyst, preferably in an SAP environment Strong knowledge of SAP SD processes and the full Order-to-Cash cycle Expertise in pricing, trade condition management, and billing Good understanding of integrations with SAP FI, MM, TM, and other peripheral systems Ability to translate complex business needs into effective functional solutions Results-oriented mindset focused on continuous improvement and value creation A role aligned with what creates the greatest collective impact. Agropur welcomes people from all backgrounds and origins. We are proud to be an employer with a diverse community and are committed to providing a respectful and inclusive experience for all employees and applicants. We will work with candidates who request accommodation. Please note that an adequate knowledge of French is required for positions in Quebec. Agropur uses artificial intelligence technology to assist our recruiters in screening, assessing, or selecting applicants for this position. In this text, the use of the masculine gender to designate persons is intended only to lighten the text. Text key word ''Agropur'' to 608-564-5884 to apply by SMS! Create a candidate account to subscribe to our Job Alerts (Click on Sign In at the top right of your screen and then on Create Account). Agropur is an E-Verify Employer (US Operations). To view legal notices, click on links provided below: View Right to Work Poster (English/Spanish) View E-Verify Participation Poster (English/Spanish)
Not the right fit? Search for IT Functional Analyst jobs in Longueuil, Quebec, Canada
About Agropur
À propos d’Agropur
Agropur fait partie du top 15 des transformateurs laitiers mondiaux, en plus d’être l’un des principaux fournisseurs de produits laitiers aux secteurs industriels, de la vente au détail et de la restauration.
Fondée en 1938, elle est la plus grande coopérative laitière du Canada et une source de fierté pour près de 3 000 membres et près de 7 500 employés. Agropur exploite 23 usines au Canada et sept aux États-Unis, où elle est structurée en société privée. Au total, Agropur a réalisé un chiffre d'affaires de plus de 8,2 milliards de dollars canadiens en 2023 en transformant plus de 6,6 milliards de litres (15 milliards de livres) de lait.
Les membres et les employés de la Coopérative travaillent ensemble chaque jour à la réalisation d'une vision commune, « Meilleur lait. Meilleur monde », qui vise le développement économique et social de leurs communautés dans le respect de l'environnement et du bien-être des animaux.
About Agropur
Agropur is a top 15 global dairy processor and a leading supplier of dairy products to the industrial, retail and food service sectors.
Founded in 1938, it’s Canada’s largest dairy cooperative and a source of pride to nearly 3,000 members and close to 7,500 employees. Agropur operates 23 plants in Canada and seven in the United States, where it is organized as a private company. In total, Agropur generated more than CAN$8.2 billion in sales in 2023 while processing more than 6.6 billion litres (15 billion pounds) of milk.
The Cooperative’s members and employees work together every day to achieve a shared vision, “Better Dairy. Better World.”, aimed at developing their communities economically and socially while respecting the environment and animal welfare.
Similar Jobs
Senior IT Functional Analyst – SAP SD (Order-to-Cash)
Top Benefits
About the role
Job Type: Regular People are at the heart of our success. Our culture encourages collaboration, transparency, and accountability in order to generate value and achieve sustainable results. Being part of the team means committing to an environment where everyone’s impact truly matters. At Agropur, each role aims to generate value and have a tangible impact on collective performance. Senior IT Functional Analyst – SAP SD (Order-to-Cash) is responsible, for Canadian and U.S. operations, for the design, optimization, and coordination with technical consultants of all systems and processes related to the Order-to-Cash (O2C) cycle. This scope includes customer master data management, order entry and processing, pricing and commercial agreements (CCM), deliveries, billing, and integrations with Finance, Supply Chain, Logistics, and Customer Service functions. This role is responsible for effectively translating business needs from Sales, Customer Service, Finance, and Operations teams into functional and technical requirements that can be understood by development and support teams. The incumbent ensures that business processes support organizational objectives while leveraging SAP capabilities and associated technologies to improve operational efficiency, compliance, and customer experience. The Senior IT Functional Analyst defines the technology roadmap in collaboration with business and IT stakeholders. They lead discussions related to solution architecture, process evolution, and technology decisions, while ensuring the stability and support of both strategic and legacy applications in collaboration with internal support teams and external partners. Context to maximize your impact: Recognition of years of service for vacation calculation; Flexible remote work options; Flexible group insurance plan including telemedicine services; Employee assistance program; Opportunities to invest in yourself (career development, etc.); Annual bonus; Pension plan with company contributions; Salary scale 006: $100 900$ to $126 100 (Base salary will be determined based on your academic background, experience, training, and skills related to the position.) Where you will drive value: Act as the functional expert and owner of SAP SD solutions covering the entire Order-to-Cash process Serve as a liaison between business and technical teams for all initiatives related to order management, pricing, billing, and deliveries Gather, analyze, and document business needs and functional requirements Design and optimize customer order management processes, from order creation to billing Ensure governance and evolution of pricing processes, including price lists, discounts, promotions, trade agreements, and rebate programs Collaborate with Finance teams to ensure the integrity of billing, revenue, and accounts receivable processes Work closely with Supply Chain, Logistics, and Customer Service teams to optimize order execution and customer experience Provide expert-level support for incidents and complex Order-to-Cash issues Coordinate testing and deployment activities Lead or contribute to strategic projects, continuous improvement efforts, and digital transformation initiatives Collaborate with external partners and support teams to ensure performance, availability, and evolution of solutions Ensure compliance with internal controls, audit requirements, and corporate governance standards Identify opportunities for automation, simplification, and continuous business process improvement What will enable you to have an impact: Education: Bachelor’s degree in Information Technology, Business Administration, or a related field required Equivalent combinations of education and/or experience may be considered Experience: Minimum of five (5) years of experience as an IT Functional Analyst, preferably in an SAP environment Strong knowledge of SAP SD processes and the full Order-to-Cash cycle Expertise in pricing, trade condition management, and billing Good understanding of integrations with SAP FI, MM, TM, and other peripheral systems Ability to translate complex business needs into effective functional solutions Results-oriented mindset focused on continuous improvement and value creation A role aligned with what creates the greatest collective impact. Agropur welcomes people from all backgrounds and origins. We are proud to be an employer with a diverse community and are committed to providing a respectful and inclusive experience for all employees and applicants. We will work with candidates who request accommodation. Please note that an adequate knowledge of French is required for positions in Quebec. Agropur uses artificial intelligence technology to assist our recruiters in screening, assessing, or selecting applicants for this position. In this text, the use of the masculine gender to designate persons is intended only to lighten the text. Text key word ''Agropur'' to 608-564-5884 to apply by SMS! Create a candidate account to subscribe to our Job Alerts (Click on Sign In at the top right of your screen and then on Create Account). Agropur is an E-Verify Employer (US Operations). To view legal notices, click on links provided below: View Right to Work Poster (English/Spanish) View E-Verify Participation Poster (English/Spanish)
Not the right fit? Search for IT Functional Analyst jobs in Longueuil, Quebec, Canada
About Agropur
À propos d’Agropur
Agropur fait partie du top 15 des transformateurs laitiers mondiaux, en plus d’être l’un des principaux fournisseurs de produits laitiers aux secteurs industriels, de la vente au détail et de la restauration.
Fondée en 1938, elle est la plus grande coopérative laitière du Canada et une source de fierté pour près de 3 000 membres et près de 7 500 employés. Agropur exploite 23 usines au Canada et sept aux États-Unis, où elle est structurée en société privée. Au total, Agropur a réalisé un chiffre d'affaires de plus de 8,2 milliards de dollars canadiens en 2023 en transformant plus de 6,6 milliards de litres (15 milliards de livres) de lait.
Les membres et les employés de la Coopérative travaillent ensemble chaque jour à la réalisation d'une vision commune, « Meilleur lait. Meilleur monde », qui vise le développement économique et social de leurs communautés dans le respect de l'environnement et du bien-être des animaux.
About Agropur
Agropur is a top 15 global dairy processor and a leading supplier of dairy products to the industrial, retail and food service sectors.
Founded in 1938, it’s Canada’s largest dairy cooperative and a source of pride to nearly 3,000 members and close to 7,500 employees. Agropur operates 23 plants in Canada and seven in the United States, where it is organized as a private company. In total, Agropur generated more than CAN$8.2 billion in sales in 2023 while processing more than 6.6 billion litres (15 billion pounds) of milk.
The Cooperative’s members and employees work together every day to achieve a shared vision, “Better Dairy. Better World.”, aimed at developing their communities economically and socially while respecting the environment and animal welfare.