Position Overview

Working as a member of the Admissions Team in conjunction with the Management, Admitting/Patient Registration, the incumbent is responsible for the collection of personal and financial data required for admission, ensuring standards of exceptional customer service, professionalism and accuracy are met.

Experience

• Must have a minimum of one-year experience in an Admissions Office, or other Medical/Health office setting.
• Experience working with an Electronic Patient Record system.

Education (Degree/Diploma/Certificate)

• Completion of high school or equivalent program, required.
• Successful completion of a recognized Medical Administrative Assistant program required.
• A combination of education and experience may be considered.

Qualifications and Skills

• Preference will be given to those applicants competent in an Indigenous language and/or knowledge in Indigenous customs, traditions and values.
• Typing/keyboarding skills (minimum 40 wpm) required.
• Medical terminology (Health Science Centre - test pass mark 75%) required.
• Knowledge of computer software (Windows) and applications (Microsoft Office) required.
• Excellent command of English (oral and written).
• Superior interpersonal communication skills required.
• Meets deadlines.
• Problem-solves and exercises judgment for decision-making within the scope of the job description and within the team mandate.
• Demonstrated initiative to set goals and objectives on an annual basis.

Physical Requirements

• Must be able to deal effectively with frequent interruptions and pressures of the job, using tact and patience.
• Upon completion of the probationary period, must be functional in two or more Admissions areas.