Top Benefits
About the role
Job Description
What is the opportunity?
As an Analyst in Prime Brokerage Operations, you will have the opportunity to work in a fast-paced and dynamic environment, interacting with clients, internal stakeholders, and operations teams to resolve issues and improve processes. You will be an integral part of our team, contributing to the delivery of high-quality service and support to our clients. This role will provide you with a unique opportunity to develop your skills and knowledge in brokerage operations, risk management, and client service, while working both independently and as a team to support the Canadian Prime Brokerage Business.
What will you do?
- Acting as the main point of contact for client inquiries related to account activity, providing timely and professional responses to client questions and concerns.
- Investigating and assisting in resolving operationally related issues in client accounts, such as trade settlements, journal errors, and dividend claims
- Reviewing client accounts daily to identify and address margin calls, ensuring that clients meet their margin requirements.
- Receiving and handling client requests for all account activity, including Securities transfers, Money wires, Restricted legend removal on securities, Voluntary corporate actions & Account reporting
- Ensuring that RBC policies and procedures are implemented and adhered to, maintaining the highest standards of compliance and risk management.
- Collaborating with internal stakeholders, including the Prime Brokerage Business Unit, Canadian and US Back Office Operations, Risk Management, and Traders to deliver seamless service and support.
- Providing exceptional client service and support to our Prime Brokerage clients, responding to their inquiries, and resolving their issues in a timely and professional manner
- Maintaining accurate and up-to-date records of client accounts and transactions, ensuring that all information is properly documented and easily accessible.
- Participating in ongoing training and development to stay current with industry trends, regulatory requirements, and RBC policies and procedures.
What do you need to succeed?
- Experience requirement : minimum of 2 years of relevant experience
- A post-secondary degree in a related field (e.g., business, finance, economics)
- A Canadian Securities Course (CSC) designation
- Excellent written and verbal interpersonal skills, with the ability to communicate complex information in a clear and concise manner.
- Technical proficiency in various brokerage back-office operational functions, including Trade Settlements, Corporate Actions & Entitlements
- Proficiency in Microsoft Excel, with the ability to analyze and interpret data.
- The ability to work effectively with key stakeholders, including Prime Brokerage Clients, Prime Brokerage Business Unit (Front Office and IT), Canadian and US Back Office Operations, Risk Management & Traders
- Preferred: CPH, Derivatives Fundamentals Course, or other relevant designations
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation.
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team.
- Opportunities to do challenging work.
- Flexible work/life balance options
Job Skills
Active Learning, Adaptability, Business Appraisals, Critical Thinking, Customer Service, Decision Making, Effectiveness Measurement, Operational Delivery, Process Improvements
Additional Job Details
Address:
ROYAL BANK PLAZA, 200 BAY ST:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
CAPITAL MARKETS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-11-20
Application Deadline:
Note**:** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I****nclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
Top Benefits
About the role
Job Description
What is the opportunity?
As an Analyst in Prime Brokerage Operations, you will have the opportunity to work in a fast-paced and dynamic environment, interacting with clients, internal stakeholders, and operations teams to resolve issues and improve processes. You will be an integral part of our team, contributing to the delivery of high-quality service and support to our clients. This role will provide you with a unique opportunity to develop your skills and knowledge in brokerage operations, risk management, and client service, while working both independently and as a team to support the Canadian Prime Brokerage Business.
What will you do?
- Acting as the main point of contact for client inquiries related to account activity, providing timely and professional responses to client questions and concerns.
- Investigating and assisting in resolving operationally related issues in client accounts, such as trade settlements, journal errors, and dividend claims
- Reviewing client accounts daily to identify and address margin calls, ensuring that clients meet their margin requirements.
- Receiving and handling client requests for all account activity, including Securities transfers, Money wires, Restricted legend removal on securities, Voluntary corporate actions & Account reporting
- Ensuring that RBC policies and procedures are implemented and adhered to, maintaining the highest standards of compliance and risk management.
- Collaborating with internal stakeholders, including the Prime Brokerage Business Unit, Canadian and US Back Office Operations, Risk Management, and Traders to deliver seamless service and support.
- Providing exceptional client service and support to our Prime Brokerage clients, responding to their inquiries, and resolving their issues in a timely and professional manner
- Maintaining accurate and up-to-date records of client accounts and transactions, ensuring that all information is properly documented and easily accessible.
- Participating in ongoing training and development to stay current with industry trends, regulatory requirements, and RBC policies and procedures.
What do you need to succeed?
- Experience requirement : minimum of 2 years of relevant experience
- A post-secondary degree in a related field (e.g., business, finance, economics)
- A Canadian Securities Course (CSC) designation
- Excellent written and verbal interpersonal skills, with the ability to communicate complex information in a clear and concise manner.
- Technical proficiency in various brokerage back-office operational functions, including Trade Settlements, Corporate Actions & Entitlements
- Proficiency in Microsoft Excel, with the ability to analyze and interpret data.
- The ability to work effectively with key stakeholders, including Prime Brokerage Clients, Prime Brokerage Business Unit (Front Office and IT), Canadian and US Back Office Operations, Risk Management & Traders
- Preferred: CPH, Derivatives Fundamentals Course, or other relevant designations
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation.
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team.
- Opportunities to do challenging work.
- Flexible work/life balance options
Job Skills
Active Learning, Adaptability, Business Appraisals, Critical Thinking, Customer Service, Decision Making, Effectiveness Measurement, Operational Delivery, Process Improvements
Additional Job Details
Address:
ROYAL BANK PLAZA, 200 BAY ST:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
CAPITAL MARKETS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-11-20
Application Deadline:
Note**:** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I****nclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.