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PSA Engineer (ADMS / AEMS Support Engineer)

Toronto, ON
Mid Level

About the role

Toronto

Job Description: The PSA Engineer will be responsible for meeting business objectives by developing practical and

innovative ways to identify and meet goals, coordinating with cross functional teams and driving closure on customer issues raised on ADMS & AEMS products Responsible for addressing customer issues and concerns with ADMS applications such as SCADA, DMS, OMS etc.

Troubleshoot and resolve defects within the ADMS platform in a timely and effective manner.

Collaborate with internal teams and vendors to investigate, diagnose, and resolve any issues impacting system performance or functionality.

Provide ongoing support for defect management and work on root cause analysis to prevent future issues.

Running the scripts for FAT, SAT Testing and post analysis & investigation and categorisation of defects.

Manage the setup and configuration of ADMS replication groups to ensure data consistency and system synchronization across multiple environments.

Implement best practices for replication, ensuring high availability, data integrity, and disaster recovery capabilities.

Monitor replication performance and troubleshoot issues related to data replication across systems.

Must Have Technical/Functional Skills

Direct experience installing, maintaining or supporting ADMS products including DMS Applications, DNAF, OMS, Storm Assist and DER.

Design, implement, and optimize ADMS solutions to meet business needs and improve operational efficiency.

Work closely with stakeholders to ensure ADMS solutions are aligned with organizational goals and requirements.

Continuously evaluate and enhance ADMS capabilities, ensuring high availability and performance.

Lead the deployment of new ADMS systems and upgrades to enhance system functionality and performance.

Oversee the planning, execution, and testing of ADMS deployments and upgrades, ensuring minimal disruption to operations.

Ensure smooth and timely transition to upgraded versions, following best practices and industry standards.

Should have experience with development of the ADMS product.

Familiarity with User Interface, SCADA and Modeling tools.

Knowledge of both Transmission and Distribution electrical grids.

Working knowledge of Linux, Windows, Oracle, SQL, Jasper Report and Cassandra.

Working knowledge of TCP/IP protocols, IP addressing, routing, LAN, DNS, Active Directory,

firewalls & switches as it applies to isolating and resolving reported issues in these areas.

Ability to work independently with minimum direction

Knowledge of NERC CIP Standards.

Effective communication skills. Demonstrated ability to effectively interface with customers and cross-functional teams

Positive attitude when dealing with customers and co-workers in stressful situations.

Strong analytical and logical reasoning skills.

Familiarity with remote monitoring and diagnostics solutions and concepts

Sets an example in terms of quality, consistency and level of work, as well as work ethic and approach

ADMS

C, C++, C#

Oracle SQL

Experience in Linux, SQL, Python, Docker, Jenkins.

About Atlantis IT Group

IT Services and IT Consulting
51-200

"Atlantis IT Group" is an IT venture that offers end-to-end services and products. The focus of "the Company" is to cater one-stop solutions to small and medium-sized businesses.

"Atlantis" had its first branch in Toronto, Canada, and was established in 1990. The Company has emerged from a small farm to a medium company providing all sorts of solutions, headquartered in Toronto, Canada The Company has had its branches and offices in different countries such as the USA, Canada, and India for the last 32 years.

Atlantis is enlarging its global footprint by offering complementary product and service lines by partnering and strategically working with businesses. The primary specialized area of the Company includes ERP solutions, with cloud-based and on-premise solutions available to meet the requirements of all Industries.

OUR PRODUCTS:

"WORKSWARE ERP" The emergence of WORKSWARE ERP is noticed from a ground level to an upgraded form because of the integrated ERP system, dedicated towards forward-thinking discrete manufacturing enterprises.

"BM-Cloud" BM-Cloud is One of the key offerings of Atlantis consulting as a Cloud-based business management ERP software since 2013. The significant feature of BM-Cloud includes easy usage with the enhancement of simplicity and usability as a complete integrated ERP system. The fundamental modules covered by BM-Cloud are accounting, inventory management, purchasing, sales, and HR/payroll systems. In other words, it is designed primarily to support businesses in the trading and retail sectors and includes all the essential components required for a firm to assist in decision-making.

"BM-POS"

We provide a cloud-based retail solution with all the tools required to manage a retail business, including a sales screen, inventory management, real-time dashboard, employee administration, and other functions that keep retailers in charge of their operations.