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Atlassian Presales Consultant

Atlas Benchabout 16 hours ago
Remote
Toronto, Ontario, Canada
Mid Level
Full-Time

Top Benefits

Certifications
Training
Mentorship

About the role

About Atlas Bench

Atlas Bench is one of the fastest growing and most awarded Atlassian Platinum Solution Partners in the world.

In 2026, Atlas Bench was named Atlassian Partner of the Year: Rising Star, Americas. We were also recognized as a finalist for AI Innovator, Teamwork Solutions, Strategy Solutions, and World Class Software Development, making Atlas Bench the second most awarded Atlassian Solution Partner in the world.

We help enterprise organizations modernize how they work through Atlassian Cloud migrations, Jira Service Management transformations, AI powered workflows, Forge development, enterprise integrations, and Atlassian System of Work adoption.

Position Overview

This is a full time remote role open to qualified candidates globally. Candidates may be located anywhere in the world, preferably US, Canada or UK, but must be consistently available during US Eastern Time business hours.

The Senior Atlassian Presales Consultant will support our sales team throughout the opportunity lifecycle. You will lead discovery calls, speak directly with prospective clients and Atlassian sales representatives, understand customer requirements, design compelling solutions, and present recommendations to both customer and Atlassian stakeholders.

This is a hybrid presales and consulting position, with presales as the primary focus. Approximately 70% of the role will be dedicated to supporting sales opportunities. Approximately 30% may involve consulting work on selected customer projects, allowing you to remain close to real customer environments and maintain strong hands on Atlassian expertise.

This role is ideal for an experienced Atlassian Consultant who enjoys discovery, presenting, developing customer relationships, collaborating with Atlassian sales teams, and helping move complex opportunities toward closing.

Responsibilities

  • Partner closely with Atlas Bench sales leaders and Atlassian sales representatives throughout the opportunity lifecycle

  • Lead customer discovery calls to understand business objectives, technical requirements, challenges, priorities, and desired outcomes

  • Ask thoughtful questions that uncover customer needs, risks, assumptions, dependencies, and potential scope gaps

  • Translate customer requirements into clear and compelling Atlassian solution approaches

  • Present confidently to prospective clients, executives, technical stakeholders, and Atlassian sales representatives

  • Deliver Atlassian product demonstrations, solution presentations, and technical workshops

  • Position Jira, Jira Service Management, Confluence, Rovo, Strategy Collection, and other Atlassian solutions based on customer needs

  • Explain the technical and business value of proposed solutions clearly and persuasively

  • Prepare solution scopes, effort estimates, assumptions, dependencies, and supporting proposal content

  • Support statements of work, requests for proposals, presentations, and enterprise proposals

  • Collaborate with internal architects, consultants, project managers, sales leaders, and delivery teams to validate proposed solutions

  • Identify technical risks and scope concerns before customer commitments are made

  • Help the sales team advance qualified opportunities and build customer confidence

  • Maintain accurate and timely opportunity information, technical notes, and follow up actions

  • Provide delivery teams with a clear and organized handoff after an opportunity closes

  • Contribute approximately 30% of your time to selected billable consulting engagements based on your expertise and business needs

Required Qualifications

  • At least 3 years of hands on Atlassian consulting, solution architecture, implementation, or presales experience

  • Strong expertise with Jira, Jira Service Management, and Confluence

  • Experience leading customer discovery calls, solution workshops, demonstrations, and executive presentations

  • Experience speaking directly with enterprise customers and Atlassian sales representatives

  • Ability to translate business and technical requirements into scalable Atlassian solutions

  • Ability to prepare credible scopes, estimates, assumptions, and solution recommendations

  • Strong understanding of Atlassian Cloud and enterprise customer environments

  • Excellent verbal and written English communication skills

  • Strong presentation, documentation, and customer relationship skills

  • Commercial awareness and an understanding of how presales supports opportunity progression and closing

  • Ability to communicate confidently with both business leaders and technical stakeholders

  • Strong ownership, organization, attention to detail, and follow through

  • Ability to work independently in a fast paced consulting and sales environment

  • Availability during US Eastern Time business hours

Preferred Qualifications

  • At least 2 active Atlassian certifications

  • Atlassian Certified Expert designation

  • Previous experience working for an Atlassian Solution Partner

  • Experience supporting enterprise or Fortune 500 sales opportunities

  • Experience with Atlassian Cloud migrations and enterprise transformations

  • Experience with Rovo, Atlassian Intelligence, AI agents, or enterprise AI initiatives

  • Experience with Atlassian Strategy Collection

  • Experience with Agile, DevOps, ITSM, Enterprise Service Management, or portfolio management solutions

  • Experience supporting requests for proposals, statements of work, and complex enterprise proposals

  • Experience delivering billable Atlassian consulting services

Why Join Atlas Bench

  • Join one of the fastest growing and most awarded Atlassian Solution Partners in the world

  • Work directly with enterprise and Fortune 500 customers

  • Collaborate closely with Atlassian sales representatives on meaningful opportunities

  • Play an important role in shaping solutions and helping win new business

  • Gain hands on experience with Rovo, Atlassian Intelligence, Strategy Collection, Forge, and enterprise AI initiatives

  • Remain technically involved through selected billable consulting work

  • Accelerate your growth through certifications, training, mentorship, and leadership opportunities

  • Help shape the future of work through Atlassian System of Work solutions

  • Be part of a high performance international culture focused on customer success, ownership, innovation, continuous learning, and professional excellence

About Atlas Bench

IT Services and IT Consulting
11-50 employees
Founded in 2017

At Atlas Bench, we're committed to transforming teamwork across industries through innovative Atlassian services. Our global team, boasting technical expertise in DevOps and ITSM, specializes in agile methodologies and AI solutions tailored for Atlassian products. Serving over 1000 clients, including Fortune 500 companies, we're known for our excellence in managed licensing, consulting, and AI-driven Atlassian integrations.

Why Atlas Bench? -Global Expertise: Our diverse team brings cutting-edge solutions to every project. -Proven Excellence: Trusted by leading global firms, reflected in our client success stories. -Comprehensive Services: We cover all your Atlassian needs from Jira and Confluence training to Asset Management in JSM.

Join us in reshaping the future of collaborative work.

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