Venture outside the ordinary - TMX Careers The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.

Ready to be part of the action? The Supervisor, Securities Transfer is responsible for overseeing and ensuring error free day-to-day operations of the group, providing guidance and support while communicating company goals, safety practices and deadlines to the team with strict adherence to policies and procedures as well as liaising between Securities Transfer and other internal or external parties.

This role is fully in office (5 days/week) - based in Toronto, ON. Key Accountabilities:

• Supervise, lead, coach and develop team members
• Monitor team performance, create and report on metrics
• Delegate tasks, set team goals and deadlines
• Oversight of department emails
• Handling escalated matters from staff as well as internal and external parties
• Review, update and create Desk Operating Procedures (DOP)
• Perform spot checks on work performed by the team validating strict adherence to Policies and Procedures (P&P)
• Monthly reporting on processing volume metrics for operations
• Plan and execute DR and BCP protocols
• Perform ongoing system testing as required
• Assist with compiling data required for regulatory filings and obligations (TA-2 Reporting, SEC Lost Shareholder Search)
• Act as backup to the Manager, in an operational capacity
• Special Projects as required from Senior Management

Must Have (s):

• Minimum 10 years’ experience in the financial or securities industry
• Minimum 5 year experience in a previous leadership roles
• Strong experience in the securities industry as it relates to back-office administration
• Strong skills in data collection and reporting as well as automations using Google/Excel
• Strong interpersonal and communication skills, effectively communicating with peers, senior management, internal and external stakeholders
• Ability to effectively organize and manage multiple initiatives simultaneously
• Experience overseeing training plans for staff within the department
• Experience analyzing staffing needs, employee development and goal setting
• Excellent computer skills - MS Office Suite and Google suite of products and other desktop applications
• A willingness and ability to adapt to a changing environment and responsibilities

In the market for… Excitement

• Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets! Experience the movement of the market while grounded in the stability of close to 200 years of success.

Connection

• With site hubs in some of the world’s most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work.

Impact

• More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth. As well, our employee-led Team Impact spreads social good via our giving strategy.

Wellness

• From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger “we”. Plus, with a cloud-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived!

Growth

• From a growth mindset in our work, to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.

Ready to enrich your career with impactful work, leaders who truly care, and the flexibility and programs to help you thrive as part of #TeamTMX ? Apply now. Please note that our company is not currently sponsoring work permit applications and the applicant must be authorized to work in the country where this position is located. TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it .