Mission

The Office Coordinator / Receptionist is responsible for creating a welcoming and professional first impression for visitors, vendors, and employees at Panago’s Head Office. This role manages front desk operations, coordinates office administration tasks, and supports day-to-day workplace functions that ensure the office environment operates efficiently and professionally.

This position plays a key role in maintaining office organization, supporting internal teams, coordinating communication, and contributing to a positive and productive workplace culture.

Impact

• Welcome visitors in a warm, professional manner and assist with inquiries

• Notify employees of visitor arrivals and coordinate guest access

• Answer and direct incoming phone calls courteously and efficiently

• Ensure reception and front-of-house areas present a clean, organized, and welcoming environment

• Maintain reception area, meeting rooms, and common spaces to ensure they remain tidy and operational

• Oversee building maintenance and liaise with external vendors to ensure timely repairs and services

• Operate standard office equipment including printers, copiers, and coffee machines

• Receive, sort, and distribute incoming mail and deliveries

• Coordinate courier services and outgoing shipments as required

• Monitor office supply inventory and coordinate restocking when necessary

• Maintain general office filing systems and administrative documentation

• Provide administrative support to various departments as required

• Monitor and follow up on Panago customer survey feedback, escalating concerns where necessary

• Support internal communications and assist with the Corporate Communication process

• Assist with scheduling, meeting coordination, and internal announcements when required

• Ensure compliance with workplace procedures and safety standards

• Help maintain a clean, safe, and organized office and social hub environment

• Support employee engagement initiatives and workplace culture activities

• Assist with coordination of internal events, office gatherings, or programs when needed

What you bring

• Strong proficiency with Excel and Word

• Ability to work with a variety of different personality types in multiple markets

• Solid ability to build and manage relationships, as well communicate effectively

• Strong writing and editing skills

• Strong ability to organize and oversee multiple priorities and projects simultaneously

• Result focused, detail oriented, and a critical thinker

Why Join Panago?

Joining Panago means having the opportunity to make a meaningful national impact with one of Canada’s most recognized and trusted pizza brands. You’ll have the creative liberty to help shape how Canadians experience Panago, bringing bold ideas to life alongside a supportive, passionate, and innovative marketing team. We offer a competitive salary, comprehensive benefits, and opportunities for growth, on a team where your work can truly make an impact.

For a rewarding career, we also include:

• Competitive salary and vacation benefits

• Comprehensive dental and extended health benefits

• Corporate support for paid community volunteering

• Learning opportunities, including support for training, self-development, and well-being

• Support for the work-life balance, including a flexible schedule

• A personal pizza allowance to share the pizza love with your friends and family

Additional Details

• This position is on-site at our head office in Abbotsford with office hours 9:00am-5:00pm.

Diversity, Equity, Inclusion & Belonging

At Panago, we passionately embrace diversity, equity, inclusion, and belonging as cornerstones of our culture and business practice. We believe that a variety of backgrounds, perspectives, and talents is not just a strength but a necessity for our growth and innovation. To us, fostering an environment where everyone feels valued and empowered is more than a commitment—it's a reflection of who we are. Joining our team means being part of a community that celebrates differences, champions equity, and thrives on inclusivity. Together, we create a space where everyone belongs and every voice matters.

Background and Reference Checks

Any offer of employment may be conditional upon full background checks including a criminal record check, a credit check, employment and educational verification.

We appreciate the interest and efforts of all applicants; however, only those short-listed as candidates will be contacted.