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Cloud Operations / Systems Engineer

HCLTech1 day ago
Remote
Vancouver, British Columbia, Canada
Senior Level
Full-Time

About the role

About the Role

We are looking for a skilled Cloud Operations / Systems Engineer with 5–8 years of experience to support enterprise cloud infrastructure and mission-critical hybrid environments. This role plays a key part in ensuring platform stability, operational continuity, and infrastructure reliability across large-scale environments. 🔧 Key Responsibilities Cloud Infrastructure Operations Manage and support enterprise production and lab environments Ensure availability, stability, and compliance with infrastructure standards Perform configuration management, patching, and system updates Patch Management & Servicing Execute patch deployments and firmware upgrades Validate servicing cycles and perform post-implementation checks Ensure alignment with enterprise security and compliance standards Monitoring & Systems Reliability Monitor infrastructure across compute, storage, and virtualization layers Conduct health checks and performance analysis Identify risks, anomalies, and opportunities to improve system resilience Incident Management & Troubleshooting Manage Incidents (ICM) and defects via Azure DevOps (ADO) Perform root cause analysis (RCA) Analyze logs, telemetry, and infrastructure alerts Infrastructure & Hardware Support Monitor hardware health and firmware status Support diagnostics, remediation, and maintenance tracking Ensure overall infrastructure stability and continuity 🛠️ Required Skills Strong experience in Cloud Infrastructure Operations Knowledge of Windows and/or Linux systems administration Hands-on experience with Azure DevOps (ADO) and Incident Management (ICM) Experience in patch management and release servicing Exposure to virtualization and hybrid cloud environments Strong monitoring, troubleshooting, and diagnostic skills 🌟 What We’re Looking For ✔️ Strong ownership and accountability mindset ✔️ Advanced analytical and troubleshooting skills ✔️ Experience working in mission-critical environments ✔️ Excellent communication and documentation skills ✔️ Continuous learning mindset (automation / AI-driven operations preferred) 🎯 Why Join Us Work on large-scale enterprise cloud environments Be part of high-impact, mission-critical operations Opportunity to grow within a global technology organization 📩 Interested? Apply now or reach out directly!

About HCLTech

IT Services and IT Consulting
10,000+

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2025 totaled $13.8 billion. To learn how we can supercharge progress for you, visit hcltech.com.

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