Job Description Section: Children Services

Division: Children and Social Services

Department: Community Well-Being

Initial Reporting Location: 199 Larch Street

Job Status: Limited Position - Bilingual (English/French)

Estimated Probable Duration: Up to Eighteen (18) Months

Number of Vacancies: 1

Union Affiliation: CUPE 4705 Inside Unit

Hours of Work: 70 hours bi-weekly

Shift Work Required: No

Range of Pay: Group 12 - $34.10 to $43.02 per hour

The start date will follow the selection process. Characteristic Duties: Under the general supervision of the Manager of Children’s Services

• Interview applicants for subsidized child care and determine their eligibility according to the applicable authorities (e.g. legislative, CGS policies, Early Learning Funding Agreements, etc.).
• Take appropriate action to verify financial information gathered and determine parental contribution for child care through the Ontario Child Care Management System (OCCMS).
• Prepare and review income reduction calculations as applicable, considering all eligible sources of income and expenditures.
• Review self-employed earnings for sole proprietors, as applicants, to determine eligibility.
• Prepare necessary forms and related correspondence including budget worksheets, case notes, providing all the necessary information to the client.
• Review, verify and approve subsidy applications; co-sign subsidy applications for other Children’s Services

Representatives.

• Confirm children’s placement with the respective child care agencies and monitor child care registry, ensuring that placements are made in accordance with Early Years Funding Agreements and CGS policy.
• Resolve client or centre related problems, maintaining a constant relationship with the child care centre operators.
• Maintain liaison with the appropriate agency (e.g. consultation with the Children’s Aid Society concerning children at risk, Child Care Resources Group concerning special needs children, etc.).
• Conduct off-site visits and participate in internal file audits.
• Review and process payments to child care agencies to verify accuracy and consistency with CGS policies. Monitor expenses and overdue accounts
• Assess and calculate child care subsidy overpayments; bring terminations due to overpayment to the attention of the Manager of Children’s Services; arrange repayment options, follow up with client on formal collection process.
• Compile monthly statistics and monitor the level of service in each contracted program to ensure that allowable capacity is

not exceeded, when applicable.

• Conduct formal training and orientation sessions for service providers, and attend inter-agency child care services meetings, as required and applicable.
• Implement and participate in the development of marketing strategies (i.e. presentations/marketing materials).
• Participate and contribute to the review and development of policies and procedures, providing supporting anecdotal information to fully inform the process.
• Advocate for applicants to the child care centre operators, Manager of Children’s Services or CGS Finance department, as applicable and required, with respect to child care subsidy eligibility and/or child care overpayments.
• Develop and maintain a thorough working knowledge of CGS's Safety Manual and the applicable Provincial Legislation listed therein
• Perform other related duties as required.

Qualifications

• Successful completion of a Community College Diploma in a human services program.
• Over two and one-half (2½) years up to and including five (5) years of related work experience.
• Some knowledge of the Child Care and Early Years Act, 2014.
• Demonstrate a proven ability related to computer software and administrative systems in a Windows environment (e.g. file maintenance, word processing, computerized spreadsheet applications, information input and retrieval, etc.).
• Demonstrate excellent verbal and written communication skills required for effective client communication.
• Possess facilitation and presentation skills to present internally and externally.
• Ability to organize work, set priorities, and meet deadlines.
• Ability to work independently and/or collaboratively with a range of interrelated services and agencies.
• Ability to maintain confidentiality, exercise judgement and tact and make timely decisions.
• Excellent use of English; verbally and in writing.
• French verbal skills and a good working knowledge of written French is required.
• Satisfactory health, attendance and former employment history.
• Must be physically capable of operating a vehicle safely, possess a valid driver’s licence, have an acceptable driving record, and personal insurance coverage.

Competencies: (click to view)

Competency Library - Level 1 Proficiency

This job is also being posted as a development opportunity. Should there be no fully qualified candidate for this position, a candidate who can be expected to meet the required qualifications within a reasonable period of time may be considered for this position as a development opportunity.

Development opportunity range of pay: $31.79 to $39.50 per hour. The successful candidate will be paid at the reduced range until the minimum qualifications have been met.

How To Apply If you are viewing this job posting through a website other than the City of Greater Sudbury's, please visit www.greatersudbury.ca/jobs to apply online.

We must receive your resume before 11:59 p.m. on Thursday, February 12, 2026 . For those providing a French language resume, please also include an English version.

• Click on the Apply for Job button.
• Follow the step by step application process.
• Ensure you attached a cover letter and resume. Acceptable file types are:
• .doc
• .docx
• .txt
• .pdf
• .rtf
• Once completed, review your application and click on the Submit button.
• Upon submission of your application, you will get a confirmation on the screen that your application has been successfully submitted. You will also receive an e-mail confirmation to the e-mail address on your profile.

All applicants are thanked for their interest in this position. Only those selected for an interview will be contacted. If contacted, and you require a disability related accommodation in order to participate in the recruitment process you must advise the Hiring Manager.

Live outside Canada or new to Canada? The City of Greater Sudbury is dedicated to maintaining a fair, inclusive, and equitable work environment and our City welcomes qualified applicants from anywhere. To learn more about working in Canada, visit this webpage: Applicants Living Outside of Canada (greatersudbury.ca)

Contact Us For technical difficulties, issues, questions or accommodations with an application made online email myJOBS@greatersudbury.ca