Product Manager M365
About the role
Regional Municipality of Haltonabout 20 hours ago
Hybrid
Oakville, Ontario
Senior Level
full_time
About the role
Job description:
Job Summary
Reporting to the Manager, Strategy, Product Management & Architecture, the Product Manager will be part of a team responsible for overseeing the lifecycle and strategic roadmap of core platforms and strategic applications utilized at Halton Region. These include Microsoft 365 (M365), SAP, Salesforce, ESRI, Infor, SuccessFactors, Yardi, Workforce Management with plans to expand to additional platforms and applications. The Product Manager we are hiring will specifically manage M365 and one or two additional strategic products.
This position collaborates with all Halton Region departments to drive continuous improvement, advance business goals and manage the evolution of the platforms/applications in alignment with the Halton Region’s Digital Strategy to support innovation to enhance service delivery and digital maturity across all departments.
Duties & Responsibilities
Product Portfolio Management
- Establish the strategy, vision and goals for the products in the portfolio by collecting and interpreting Halton Region’s departments’ feedback and working with cross-functional teams, specifically Departmental Business Partners, to define the future course of the products.
- Develop and maintain product roadmaps by understanding and monitoring vendor plans to ensure optimal use and value.
- Build and leverage strategic partnerships to make recommendations on how best to sequence priorities in relation to the strategic business plan, the product roadmap, solution capabilities, business requirements and Halton Region Digital Strategy.
- Evaluate and prioritize product initiatives based on user value, business impact, risk, cost and resource availability. Ensure alignment of product goals with department objectives by balancing innovation with sustainability.
- Conduct regular environmental scans to monitor emerging technologies, legislative changes and municipal trends to inform product strategy.
Product Leadership
- Oversee and coordinate the Steering Committee(s), by preparing and presenting the product status, roadmaps and strategic recommendations for platforms such as Microsoft 365, ensuring alignment with Halton’s Digital Strategy.
- Continuously analyze the product’s viability by identifying and tracking relevant KPIs to inform strategic decisions and optimize product performance.
- Manage the product lifecycle in collaboration with the Halton Cybersecurity team and Digital Enterprise Architect by evaluating potential interfaces and capabilities, mapping out integration plans or evaluating different technology options, and planning the product’s eventual sunset or replacement.
Additional Duties and Responsibilities
Relationship Management
- Establish and maintain a Community of Practice for the product in close partnership with department teams, fostering shared learning, promoting best practice and aligning product strategies with operational needs.
- Act as the primary liaison for the product with key business and technical stakeholders to ensure the product continues to deliver operational efficiency.
- Build trust and maintain strong relationships with internal stakeholders across departments (e.g., Corporate Services, Finance, Health, Social & Community Service and Public Works).
- Collaborate with department colleagues (e.g., Digital Business Relationship Managers, Project Management Office) as well as the broader community to achieve organizational goals.
Contract and Vendor Management
- Manage relationships with vendors and implementation partners to support product optimization to meet user requirements.
- Oversee contract renewals and potential renegotiations in collaboration with Procurement to ensure long term value and compliance.
- Monitor vendor performance and deliverables to maintain accountability, continuity and alignment with evolving business needs.
Skills & Qualifications
- Degree or diploma from a recognized University or College in Computer Science, Computer Engineering or any related field.
- Certified in Project Management Professional (PMP).
- Six (6) years’ experience as a Project Manager, Product Manager/Product Owner.
- Proven track record of leading a digital delivery.
- Strong presentation and analytical skills, having ability to interact optimally with all levels of management.
- Ability to work within multiple, diverse business processes, technologies, and processing environments at an enterprise level and have experience with Agile development methodology.
- Experience in a municipal or other government setting and/or supervisory experience and experience with business analysis tools.
- Agile Product Management Certification.
- Knowledge of the latest developments and leading practices in the project management industry and profession, (e.g. ITIL, Agile, Lean Six Sigma, PMBOK®) and familiarity.
- Deep technical expertise and business knowledge of the supported platforms and applications with strong understanding of the impact of changes to Halton business areas.
Working/ Employment Conditions
Important information about your application:
- In accordance with requirements in Ontario Regulation 191/11 – Integrated Accessibility Standards and the Ontario Human Rights Code, Halton Region will accommodate the needs of individuals with disabilities throughout the recruitment process. If you require accommodation at any stage of the recruitment process, please inform the Talent Acquisition representative of the nature of the accommodation(s) you require.
- Please submit your application online. We will accommodate individual needs for applicants with disabilities and others who are not able to apply online. If you experience any issues with submitting your application, please contact HR Access at 905-825-6000 extension 7700.
- Applications will be accepted until 11:59 p.m. on the deadline date specified on the posting.
- We encourage applications from all qualified individuals; however, only those under consideration will be contacted.
- Personal information collected through the job application process will only be used for the purpose of determining qualifications for employment.
- If selected for an interview, you will be contacted by email and/or phone. Please ensure the contact information provided on your resume is up to date and that you check your email and voicemail regularly.
Halton Region serves more than 650,000 residents throughout Burlington, Halton Hills, Milton and Oakville. We are committed to delivering high-quality programs and services that make Halton a great place to live and work. We engage great people who contribute to meaningful work that makes a positive difference in our community. At Halton, you are encouraged to grow and succeed in your career and are recognized for your accomplishments and contributions. As an employee, you will be part of a progressive, service-focused, and award-winning employer with a diverse and inclusive work environment.
#INDO
About Regional Municipality of Halton
Government Administration
1001-5000
The Regional Municipality of Halton serves more than 500,000 residents in the City of Burlington, the Town of Halton Hills, the Town of Milton, and the Town of Oakville. We are committed to providing high-quality, cost-effective programs and services that support well-planned, safe and healthy communities.
We represent an economic hotspot that has seen an 18% increase in the number of businesses since 2010. Choose Halton for your next venture to benefit from our programs, services and supports. From our high quality of life to our thriving economy, find out what makes Halton a great place to work and a great place to live.
Halton Region offers a supportive, challenging and rewarding work environment that promotes professional growth and recognizes your accomplishments and contributions. Connect with us to keep informed of opportunities in one of the fastest growing and safest municipalities in Ontario.
About Regional Municipality of Halton
The Regional Municipality of Halton serves more than 500,000 residents in the City of Burlington, the Town of Halton Hills, the Town of Milton, and the Town of Oakville. We are committed to providing high-quality, cost-effective programs and services that support well-planned, safe and healthy communities.
We represent an economic hotspot that has seen an 18% increase in the number of businesses since 2010. Choose Halton for your next venture to benefit from our programs, services and supports. From our high quality of life to our thriving economy, find out what makes Halton a great place to work and a great place to live.
Halton Region offers a supportive, challenging and rewarding work environment that promotes professional growth and recognizes your accomplishments and contributions. Connect with us to keep informed of opportunities in one of the fastest growing and safest municipalities in Ontario.
Product Manager M365
About the role
Regional Municipality of Haltonabout 20 hours ago
Hybrid
Oakville, Ontario
Senior Level
full_time
About the role
Job description:
Job Summary
Reporting to the Manager, Strategy, Product Management & Architecture, the Product Manager will be part of a team responsible for overseeing the lifecycle and strategic roadmap of core platforms and strategic applications utilized at Halton Region. These include Microsoft 365 (M365), SAP, Salesforce, ESRI, Infor, SuccessFactors, Yardi, Workforce Management with plans to expand to additional platforms and applications. The Product Manager we are hiring will specifically manage M365 and one or two additional strategic products.
This position collaborates with all Halton Region departments to drive continuous improvement, advance business goals and manage the evolution of the platforms/applications in alignment with the Halton Region’s Digital Strategy to support innovation to enhance service delivery and digital maturity across all departments.
Duties & Responsibilities
Product Portfolio Management
- Establish the strategy, vision and goals for the products in the portfolio by collecting and interpreting Halton Region’s departments’ feedback and working with cross-functional teams, specifically Departmental Business Partners, to define the future course of the products.
- Develop and maintain product roadmaps by understanding and monitoring vendor plans to ensure optimal use and value.
- Build and leverage strategic partnerships to make recommendations on how best to sequence priorities in relation to the strategic business plan, the product roadmap, solution capabilities, business requirements and Halton Region Digital Strategy.
- Evaluate and prioritize product initiatives based on user value, business impact, risk, cost and resource availability. Ensure alignment of product goals with department objectives by balancing innovation with sustainability.
- Conduct regular environmental scans to monitor emerging technologies, legislative changes and municipal trends to inform product strategy.
Product Leadership
- Oversee and coordinate the Steering Committee(s), by preparing and presenting the product status, roadmaps and strategic recommendations for platforms such as Microsoft 365, ensuring alignment with Halton’s Digital Strategy.
- Continuously analyze the product’s viability by identifying and tracking relevant KPIs to inform strategic decisions and optimize product performance.
- Manage the product lifecycle in collaboration with the Halton Cybersecurity team and Digital Enterprise Architect by evaluating potential interfaces and capabilities, mapping out integration plans or evaluating different technology options, and planning the product’s eventual sunset or replacement.
Additional Duties and Responsibilities
Relationship Management
- Establish and maintain a Community of Practice for the product in close partnership with department teams, fostering shared learning, promoting best practice and aligning product strategies with operational needs.
- Act as the primary liaison for the product with key business and technical stakeholders to ensure the product continues to deliver operational efficiency.
- Build trust and maintain strong relationships with internal stakeholders across departments (e.g., Corporate Services, Finance, Health, Social & Community Service and Public Works).
- Collaborate with department colleagues (e.g., Digital Business Relationship Managers, Project Management Office) as well as the broader community to achieve organizational goals.
Contract and Vendor Management
- Manage relationships with vendors and implementation partners to support product optimization to meet user requirements.
- Oversee contract renewals and potential renegotiations in collaboration with Procurement to ensure long term value and compliance.
- Monitor vendor performance and deliverables to maintain accountability, continuity and alignment with evolving business needs.
Skills & Qualifications
- Degree or diploma from a recognized University or College in Computer Science, Computer Engineering or any related field.
- Certified in Project Management Professional (PMP).
- Six (6) years’ experience as a Project Manager, Product Manager/Product Owner.
- Proven track record of leading a digital delivery.
- Strong presentation and analytical skills, having ability to interact optimally with all levels of management.
- Ability to work within multiple, diverse business processes, technologies, and processing environments at an enterprise level and have experience with Agile development methodology.
- Experience in a municipal or other government setting and/or supervisory experience and experience with business analysis tools.
- Agile Product Management Certification.
- Knowledge of the latest developments and leading practices in the project management industry and profession, (e.g. ITIL, Agile, Lean Six Sigma, PMBOK®) and familiarity.
- Deep technical expertise and business knowledge of the supported platforms and applications with strong understanding of the impact of changes to Halton business areas.
Working/ Employment Conditions
Important information about your application:
- In accordance with requirements in Ontario Regulation 191/11 – Integrated Accessibility Standards and the Ontario Human Rights Code, Halton Region will accommodate the needs of individuals with disabilities throughout the recruitment process. If you require accommodation at any stage of the recruitment process, please inform the Talent Acquisition representative of the nature of the accommodation(s) you require.
- Please submit your application online. We will accommodate individual needs for applicants with disabilities and others who are not able to apply online. If you experience any issues with submitting your application, please contact HR Access at 905-825-6000 extension 7700.
- Applications will be accepted until 11:59 p.m. on the deadline date specified on the posting.
- We encourage applications from all qualified individuals; however, only those under consideration will be contacted.
- Personal information collected through the job application process will only be used for the purpose of determining qualifications for employment.
- If selected for an interview, you will be contacted by email and/or phone. Please ensure the contact information provided on your resume is up to date and that you check your email and voicemail regularly.
Halton Region serves more than 650,000 residents throughout Burlington, Halton Hills, Milton and Oakville. We are committed to delivering high-quality programs and services that make Halton a great place to live and work. We engage great people who contribute to meaningful work that makes a positive difference in our community. At Halton, you are encouraged to grow and succeed in your career and are recognized for your accomplishments and contributions. As an employee, you will be part of a progressive, service-focused, and award-winning employer with a diverse and inclusive work environment.
#INDO
About Regional Municipality of Halton
Government Administration
1001-5000
The Regional Municipality of Halton serves more than 500,000 residents in the City of Burlington, the Town of Halton Hills, the Town of Milton, and the Town of Oakville. We are committed to providing high-quality, cost-effective programs and services that support well-planned, safe and healthy communities.
We represent an economic hotspot that has seen an 18% increase in the number of businesses since 2010. Choose Halton for your next venture to benefit from our programs, services and supports. From our high quality of life to our thriving economy, find out what makes Halton a great place to work and a great place to live.
Halton Region offers a supportive, challenging and rewarding work environment that promotes professional growth and recognizes your accomplishments and contributions. Connect with us to keep informed of opportunities in one of the fastest growing and safest municipalities in Ontario.
About Regional Municipality of Halton
The Regional Municipality of Halton serves more than 500,000 residents in the City of Burlington, the Town of Halton Hills, the Town of Milton, and the Town of Oakville. We are committed to providing high-quality, cost-effective programs and services that support well-planned, safe and healthy communities.
We represent an economic hotspot that has seen an 18% increase in the number of businesses since 2010. Choose Halton for your next venture to benefit from our programs, services and supports. From our high quality of life to our thriving economy, find out what makes Halton a great place to work and a great place to live.
Halton Region offers a supportive, challenging and rewarding work environment that promotes professional growth and recognizes your accomplishments and contributions. Connect with us to keep informed of opportunities in one of the fastest growing and safest municipalities in Ontario.