Top Benefits
About the role
Who you are
- The successful candidate is someone who thrives in a a fully remote environment, experienced with working and managing global team members, and lives in Canada who can work in EST
- CPA designation required, from a Big 4 accounting firm preferred
- Bachelor’s degree in Accounting, Finance, or related field
- 8+ years of progressive accounting experience, with a strong preference for SaaS or software experience
- Strong technical knowledge of US GAAP, including ASC 606
- Experience with Netsuite, advanced proficiency in Excel and financial reporting tools
- Native English fluency both verbally and in writing
- Proven ability to lead and mentor accounting teams
- Strong project management, organizational, and communication skills
- Detail-oriented, with a continuous improvement mindset
- Ability to navigate high-growth, fast-paced environments
- Experience in a venture-backed or private equity-backed company
- Familiarity with international operations or multi-entity consolidations
- Experience with other core tools (Ramp, Rippling, Salesforce, Vena)
- Demonstrated ability to leverage AI for efficiency and effectiveness
What the job involves
- The Controller will oversee all aspects of the company’s accounting, reporting and treasury functions
- This is a mission critical role within the company’s Finance & Operations team; ensuring timely and accurate reporting, maintaining internal controls, and supporting strategic decision-making with data driven insights to help drive growth
- Lead and manage all accounting operations, including general ledger, accounts payable/receivable, payroll, and tax compliance
- Own the monthly, quarterly, and annual close process, ensuring timely and accurate financial reporting in accordance with US GAAP
- Own the corporate treasury function, including managing banking relationships, maintaining an accurate 13-week rolling cash forecast, and monitoring daily cash positions
- Oversee the full Order to Cash (O2C) process—including invoicing, collections, and cash application—to drive operational efficiency and working capital optimization
- Prepare internal financial statements and management reporting packages; support external financial statement preparation and audit processes
- Lead and mentor a small Finance & accounting team
- Establish and maintain strong internal controls and accounting policies to ensure compliance and scalability
- Partner with FP&A and Revenue Operations to support budgeting, forecasting, and variance analysis
- Lead the annual audit process, coordinating with external auditors and tax advisors
- Ensure accurate revenue recognition in accordance with ASC 606
- Oversee equity accounting, including stock-based compensation and cap table management
- Evaluate and implement accounting systems and process improvements for scalability and efficiency
- Support M&A integration, due diligence, and financial systems alignment as needed
Benefits
- Flexible PTO
- Employee equity
- Learning & development
- Remote first, hybrid friendly
- 401(k) with employer matching
- Team celebrations
- Generous parental leave
- Comprehensive health & wellness plans
About Totango
We’re experts in customer-led growth: the practice of putting your customers at the center of your go-to-market strategy, because they are your most reliable source of growth. Our Customer Revenue Optimization suite was built to help large and fast-growing businesses thrive. Our powerful suite brings together three products, each designed to deliver exceptional results, and united by an integrated customer data platform.
The Totango Customer Success Platform leverages automated workflows and engagement features to help customers achieve their desired outcomes and drive long-term growth.
Unison, our AI-powered Customer Intelligence Engine works independently, or alongside any customer success platforms. It allows businesses to more effectively predict customer risk and proactively reduce churn before it becomes an issue.
Catalyst is our dedicated tool for revenue teams, streamlining growth operations by enabling seamless expansion.
Leading customer success teams around the world — including SAP, Github, Schneider Electric, Dynatrace, Drata, and Aircall — use Totango products to access actionable insights and empower teams to fuel customer-led growth.
Totango, a pioneer and leader in customer success software since 2010, merged with Catalyst Software in February 2024. The combined organization formed a CS powerhouse, which continues to grow through innovation and acquisition of AI and customer revenue operations technology and talent to help CS and revenue organizations retain and grow their customer base.
We are a remote organization with employees operating in 25 U.S. States, 6 countries, and have two offices in NYC and Tel Aviv.
Top Benefits
About the role
Who you are
- The successful candidate is someone who thrives in a a fully remote environment, experienced with working and managing global team members, and lives in Canada who can work in EST
- CPA designation required, from a Big 4 accounting firm preferred
- Bachelor’s degree in Accounting, Finance, or related field
- 8+ years of progressive accounting experience, with a strong preference for SaaS or software experience
- Strong technical knowledge of US GAAP, including ASC 606
- Experience with Netsuite, advanced proficiency in Excel and financial reporting tools
- Native English fluency both verbally and in writing
- Proven ability to lead and mentor accounting teams
- Strong project management, organizational, and communication skills
- Detail-oriented, with a continuous improvement mindset
- Ability to navigate high-growth, fast-paced environments
- Experience in a venture-backed or private equity-backed company
- Familiarity with international operations or multi-entity consolidations
- Experience with other core tools (Ramp, Rippling, Salesforce, Vena)
- Demonstrated ability to leverage AI for efficiency and effectiveness
What the job involves
- The Controller will oversee all aspects of the company’s accounting, reporting and treasury functions
- This is a mission critical role within the company’s Finance & Operations team; ensuring timely and accurate reporting, maintaining internal controls, and supporting strategic decision-making with data driven insights to help drive growth
- Lead and manage all accounting operations, including general ledger, accounts payable/receivable, payroll, and tax compliance
- Own the monthly, quarterly, and annual close process, ensuring timely and accurate financial reporting in accordance with US GAAP
- Own the corporate treasury function, including managing banking relationships, maintaining an accurate 13-week rolling cash forecast, and monitoring daily cash positions
- Oversee the full Order to Cash (O2C) process—including invoicing, collections, and cash application—to drive operational efficiency and working capital optimization
- Prepare internal financial statements and management reporting packages; support external financial statement preparation and audit processes
- Lead and mentor a small Finance & accounting team
- Establish and maintain strong internal controls and accounting policies to ensure compliance and scalability
- Partner with FP&A and Revenue Operations to support budgeting, forecasting, and variance analysis
- Lead the annual audit process, coordinating with external auditors and tax advisors
- Ensure accurate revenue recognition in accordance with ASC 606
- Oversee equity accounting, including stock-based compensation and cap table management
- Evaluate and implement accounting systems and process improvements for scalability and efficiency
- Support M&A integration, due diligence, and financial systems alignment as needed
Benefits
- Flexible PTO
- Employee equity
- Learning & development
- Remote first, hybrid friendly
- 401(k) with employer matching
- Team celebrations
- Generous parental leave
- Comprehensive health & wellness plans
About Totango
We’re experts in customer-led growth: the practice of putting your customers at the center of your go-to-market strategy, because they are your most reliable source of growth. Our Customer Revenue Optimization suite was built to help large and fast-growing businesses thrive. Our powerful suite brings together three products, each designed to deliver exceptional results, and united by an integrated customer data platform.
The Totango Customer Success Platform leverages automated workflows and engagement features to help customers achieve their desired outcomes and drive long-term growth.
Unison, our AI-powered Customer Intelligence Engine works independently, or alongside any customer success platforms. It allows businesses to more effectively predict customer risk and proactively reduce churn before it becomes an issue.
Catalyst is our dedicated tool for revenue teams, streamlining growth operations by enabling seamless expansion.
Leading customer success teams around the world — including SAP, Github, Schneider Electric, Dynatrace, Drata, and Aircall — use Totango products to access actionable insights and empower teams to fuel customer-led growth.
Totango, a pioneer and leader in customer success software since 2010, merged with Catalyst Software in February 2024. The combined organization formed a CS powerhouse, which continues to grow through innovation and acquisition of AI and customer revenue operations technology and talent to help CS and revenue organizations retain and grow their customer base.
We are a remote organization with employees operating in 25 U.S. States, 6 countries, and have two offices in NYC and Tel Aviv.