JOB POSTING

Women’s Services

Inasmuch House

Child and Youth Client Advocate

Part-Time, Permanent

(Bargaining Unit Position as per Collective Agreement)

1 Position

Wage $23.42 – $26.38 Per hour

Posting No. MS0608

POSITION SUMMARY:

The Child and Youth Client Advocate will work from an anti-racist, anti-oppressive, trauma informed, and intersectional feminist framework and uses a client-centered approach to support children and youth who are experiencing abuse and/or homelessness. The Child and Youth Client Advocate will provide service from a trauma-informed, ARAO lens, and a client-centered approach while respecting each woman’s self-determination and personal decision making.

KEY RESPONSIBILITIES:

• Provide direct service and case management to children, including but not limited to, conducting safety planning and risk management, completing assessments and admissions, offering referrals, participating in conflict resolution and offering crisis intervention by phone and through web and text-based services
• Ensure the overall safety and security of the shelter is maintained
• Identify child welfare concerns and comply with Duty to Report obligations in accordance with the Child and Family Services Act and good practices in working with clients and their children around child-welfare concerns and collaborate with CAS/CCAS as needed
• Participate in developing and delivering on-site and off-site social-recreational and therapeutic activities for clients and their dependents
• Provide information on resources to service users and referrals as identified by services users
• Inform and encourage service users to participate in filling out MCCSS Service User Surveys
• Keep systematic records using automated case management software and in-house tools such as log books and report templates
• Assist in the orientation of new staff, students, and volunteers at Women’s Services in the Child and Youth Department
• Participate in Emergency Residential Child and Youth and Child Witness Program (LEAF) planning as required, including program development, promotion and evaluation
• Understand and follow protocols with community partners such as Hamilton Police Services, Children’s Aid Society, French Language Service Agreement and the School Board
• Participate in regularly scheduled staff meetings and case conference meetings as directed by management
• Work safely, and identify and report any health and safety concerns to management, in accordance with Mission Services’ Workplace Health and Safety Policies and Procedures
• Adhere to a strict confidentiality policy
• Understand and adhere to all Mission Services, Inasmuch House and Shelter Standards policies and procedures
• Other duties that may be required to ensure the continuation of services

QUALIFICATIONS:

• Minimum diploma in Child and Youth Work or Early Childhood Education.
• Preference for a diploma in Assaulted Women and Children Counsellor and Advocate Studies, or a degree in Child and Youth Care
• Works from an intersectional feminist perspective
• Experience working from a person-centered, trauma-informed perspective
• Works from an Anti-Racist Anti-Oppressive informed framework
• Ability to develop and deliver appropriate social-recreational and therapeutic programming
• Ability to work under pressure and in crisis situations
• Ability to make confident decisions that align with the sector standards
• Ability to work independently as well as collaborate with a team
• Committed to upholding the organization’s mission, values and standards

HOURS OF WORK:

• Variable hours of work per week, up to 22 hours per week
• Must be available to work day, afternoon, night, weekday and weekend shifts

REQUIREMENTS:

• Police Vulnerable Sector Check
• Two-Step Tuberculosis Skin Test

COMPENSATION:

• Wage starts at $23.42 per hour

At Mission Services of Hamilton, we value diversity in our employees and we work from an anti-racism/anti-oppression framework and strive for equity and inclusion.

We strive to foster an organization that reflects the diversity of the community we serve and welcome applications from all qualified candidates. We encourage applications from individuals from underserved and underrepresented cultural and racial communities, from First Nations Inuit and Metis communities, Two-Spirit, LGBTQIA+ communities, and people living with disabilities, and those with lived experience of abuse, food insecurity, homelessness, mental health difficulties and addictions.

Mission Services is also committed to developing an inclusive, barrier-free selection process and work environment. We thank all applicants, however, only those candidates selected for an interview will be contacted. If contacted, please advise us if you require any accommodation measures to ensure you will be interviewed in a fair and equitable manner. Information received relating to accommodation requests will be treated with confidentiality.