Description

At CI, we see a great place to work as one that is a safe place for everyone to have a voice, where people are empowered to take ownership over meaningful work, where there is an opportunity to grow through stretching themselves, where they can work on innovative products and projects, and where employees are supported and engaged in doing so.

We are seeking a highly skilled and experienced Senior Manager – Cloud Platform Engineering & Operations to lead our AWS-based cloud platform services. This role will drive platform engineering excellence, oversee cloud operations, and ensure secure, reliable, and scalable solutions to support enterprise applications and business growth. The ideal candidate will bring expertise in AWS cloud services, application migration strategies (re-platforming, refactoring), DevOps practices, and strong leadership skills to manage teams, stakeholders, and vendors.

Key Responsibilities

Platform Engineering & Cloud Operations

• Lead design, engineering, and operational management of AWS services (EC2, EKS, ECS, RDS, Data Lake, Lambda/Serverless, etc.).

• Oversee cloud operations, including patching, monitoring, backup/recovery, performance tuning, and cost optimization.

• Implement observability, monitoring, and security tooling (Dynatrace, Qualys, AWS Backup).

• Ensure compliance with InfoSec, audit, and governance standards across all workloads.

• Drive automation, standardization, Infrastructure as Code (IaC), and self-service adoption.

Application Migration & Transformation

• Manage application migrations to AWS cloud, including lift & shift, re-platforming, and refactoring initiatives.

• Collaborate with architects and application teams to define cloud adoption and modernization strategies.

• Provide technical leadership for transforming workloads into containerized and serverless architectures.

• Champion a cloud-first mindset and ensure alignment with enterprise architecture roadmaps

DevOps & Tooling

• Govern and enhance CI/CD pipelines using AWS CodeSuite, ArgoCD, and integrate CheckMarx for security scanning.

• Oversee container platforms (EKS, ECS, Docker) and API management (Kong API Gateway).

• Promote DevOps best practices, version control, automated testing, and release management.

Operations & Service Management

• Manage incident, problem, and change processes in ServiceNow, ensuring SLA compliance.

• Oversee ticket handling and efficient response to production issues, including after-hours support when required.

• Maintain disaster recovery readiness and business continuity plans.

Cross-Functional Collaboration & Change Management

• Work closely with application teams, InfoSec, compliance, and change management functions to ensure smooth adoption of cloud solutions.

• Enable effective collaboration across technology and business stakeholders.

• Advocate for Agile and DevOps mindsets, embedding modern practices into project delivery and operations.

• Ensure alignment of cloud initiatives with organizational strategy and governance frameworks.

Leadership & People Management

• Lead and mentor cloud engineering and operations teams, fostering high performance and professional growth.

• Establish training and certification programs on AWS, DevOps, containers, and security practices.

• Conduct performance reviews, provide career development, and drive succession planning.

Stakeholder & Vendor Management

• Act as primary point of contact for application owners, InfoSec, compliance, and business stakeholders.

• Manage vendor relationships, contracts, and performance with cloud service providers and third-party tools.

• Act as a lead and communicate operational updates, project milestones, and risks to senior leadership.

Required Technical Skills

• Programming & Automation: Python, Shell scripting (Basic Proficiency)

• Infrastructure as Code (IaC): Terraform, AWS CloudFormation (Intermediate Proficiency)

• Cloud Platform Expertise: AWS (EC2, EKS, ECS, RDS, S3, Lambda, Data Lake, Systems Manager) (Intermediate Proficiency)

• Architecture: AWS Well-Architected Framework, high availability, scalability, and security principles (Intermediate Proficiency)

• DevOps & SDLC: CI/CD pipelines, AWS CodeSuite, ArgoCD, Git, automated testing, release management (Basic Proficiency)

• Containers & Orchestration: Docker, Kubernetes (EKS) (Basic Proficiency)

• ITSM Tools: ServiceNow for incident, change, and problem management (Expert Proficiency)

Key Competencies / Soft Skills

• Leadership Presence: Ability to inspire, influence, and lead high-performing technical teams.

• Strategic Thinking: Strong grasp of cloud adoption roadmaps, aligning IT with business strategy.

• Collaboration: Proven success working with cross-functional teams (Application, InfoSec, Compliance, Change Mgmt).

• Communication: Excellent written, verbal, and presentation skills for executive and technical audiences.

• Problem Solving: Analytical mindset with a pragmatic approach to resolving complex issues.

• Change Leadership: Ability to drive transformation initiatives and promote a cloud-first culture.

• Agility & Resilience: Comfortable in fast-paced environments with competing priorities.

• Stakeholder Management: Skilled at building relationships and managing expectations across technical and business domains.

Qualifications & Experience

• 15+ years of IT infrastructure and cloud experience with at least 5 years in a leadership/management role.

• Bachelor’s degree in computer science, Engineering, or related field

• Proven expertise in AWS cloud engineering, operations, and migration strategies (lift & shift, re-platforming, refactoring).

• Strong experience leading DevOps adoption, automation, and container platforms.

• Vendor management, contract negotiation, and stakeholder engagement experience.

• Excellent leadership, communication, and cross-functional collaboration skills.

Work Environment

• Hybrid work model: minimum 3 days in-office

• Availability to work flexible hours including after-hours and weekend on-call or as required for critical issues.

Preferred Certifications

• AWS Solutions Architect Associate or Professional

• CKA – Certified Kubernetes Administrator

• Terraform Associate

• PMP, Scrum Master, SAFe certified

What We Offer

• Modern HQ location within walking distance from Union Station.

• Equipment Purchase Program.

• Training Reimbursement.

• Paid Professional Designations.

• Employee Share Purchase Program (ESPP).

• Corporate Discount Program.

• Enhanced group benefits.

• Parental Leave Top–up program.

• Fitness membership discounts.

• Volunteer paid Days.

We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not confident you meet all the qualification requirements, we encourage you to apply to investigate the opportunity further.

Please submit your resume in confidence by clicking “Apply”. Only qualified candidates selected for an interview will be contacted. CI Financial Corp. and all of our affiliates (“CI”) are committed to fair and accessible employment practices and provide reasonable accommodations for persons with disabilities. If you require accommodations in order to apply for any job opportunities, require this posting in an additional format, or require accommodation at any stage of the recruitment process please contact us at accessible.recruitment@ci.com, or call 416-364-1145 ext. 4747.